Customer Reviews for Cuellar Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cuellar Auto Repair

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Tony M. on

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There was less than a quarter tank of gas at pickup

Renee M. on

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The location was an auto repair shop and, initially, we thought that we were at the wrong place. If not for seeing a lone U-Haul truck parked behind a gate amongst cars needing repairs, we would have left. Gabriel was very nice and, to our surprise, the truck was pristine with only 26k miles on it. We drove 512 miles with absolutely no problems.

Darlene C. on

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Customer did not leave a comment.

Robert L W. on

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The site contact wasn't sure about the ball hitch size required for the 6 x 12 trailer. Otherwise, he was a lot of help. On a different note, I wasn't aware that I needed an electrical adapter for the trailer lights. Luckily, I was able to go and purchase one close by.

Jordan H. on

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Customer did not leave a comment.

David L. on

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Very hard to understand when location does not speak much English

darius m. on

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rodelyne j. on

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Nestor S. on

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I turned my u-haul in 3 days after I rented it ,I called this location to let them know I would drop off sooner than anticipated and I was told to park the uhaul and they would check it in the next morning this was on 10/18/2018 , Today on 10/17/2018 I get a receipt and a charge for an extra 200 dollars for a uhaul that I supposedly kept for an extra 7 days . This is absolutely ridiculous that due to the inability of the people working at this location I have to be penalized for the situation.

Jackie T. on

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Customer did not leave a comment.

Kevin M. on

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All good there.

ABDOU S. on

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I was not ask if I want the safemove insurance and was charged for it. Also the vehicle was not clean. The other thing is that He want me to bring the van with more Gas by fake ready it, which I stopped him for the correct reading. Furthermore, they intentionally left the truck with not full with Gas so that the customers can mistakenly fill the truck, since the gas is not refundable. People need watch out for booby traps at this uhul location and others. Thanks

Sylvia S. on

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For people to know there JOB! I dealt with so many people with in the past 4 weeks regarding this rental, to make sure everything would be ready for my move kept getting things confirmed up until the day before everything was just a big problem. TERRIBLE!