Customer Reviews for Curry Road Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Curry Road Self Storage

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valerie s. on

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I have rented from U-Haul for many years and have never had a problem until now. 1. I spoke to Jim Sunday and Monday. Sunday he was abrupt on the phone. He was better in person. 30 minutes before I arrived, I called to let him know I needed a second day. When I got there he gave me the bill. Several minutes later he told me he forgot to add the second day, so I got the more expensive bill. I realize people make mistakes, but I also feel he should have honored the first bill because I was on the phone with him only half an hour earlier to add the second day. 2. When I inspected the truck for damages, I was so very surprised at how much damage there was and so few Xs on the truck. Long slash marks were on both sides of the truck, as well as dents, and again no Xs. 3. As I drove, the engine was so very noisy. Again having rented Uhaul over the years, I knew it was a very old engine and in dire need of replacement. 4. The window was filthy dirty. I used the windshield wiper fluid and the left wiper was half peeled off and flapping in the Wind. Before I drove off, I was given the inspection form to inspect for damages. Employees themselves should also inspect for wear and tear on the trucks and make the necessary repairs. 5. I then had to go back into the store and ask Jim how to release the brake because I could not find it anywhere. I've never before had a U-Haul location put the brake on. 6. None of this should happen at all given we are paying customers.

Steve D. on

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Originally thought it was one of the official pick location down the road but it was a quick pickup for my uhaul reservation. I would recommend an official pick up facility if ordering additional moving supplies but since I just required the truck, it fulfilled my moving needs.

Alexey B. on

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Customer did not leave a comment.

Joseph M. on

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The express/self check in was incredibly frustrating to use, seemingly because of software issues. The mobile site kept automatically reloading forcing me to start over. What could have be done by a person in 1 minute took 1 hour. I would be hard pressed to use the self check-in ever again.

Marvin B. on

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Customer service is first-rate.Owner stayed after hours to help me. Delightful people. Can't say enough to recommend working with these people. Helpful, pleasant, enjoyable, flexible. Highly recommend.

Jaime C. on

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Customer did not leave a comment.

Derek S. on

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This is simply not what Ivexoected from UHaul

Sydni T. on

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When I checked in the Uhaul, the woman did not give me a cost breakdown or estimate. I was incorrectly charged for damage protection (SafeMove) and I did not elect that coverage. I have yet to hear back from customer service about the charge.

Qiang W. on

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Customer did not leave a comment.

Kevin S. on

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This place was super sketchy. The people running it are so old they can't use a computer correctly. I'm pretty sure I was charged over what I should have been. Never use this place again!

shari c. on

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Everything was great, very friendly man helped us with the truck, in and out very fast.

John b. on

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Customer did not leave a comment.

Michael H on

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There was no light bulb in the socket but I am not sure there is supposed to be. I didn`t need artificial light so it`s not an issue. The service was good and expedient.

Jay P. on

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adrean l. on

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adam s. on

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We were supposed to get a 10 foot truck. None available. Gave us 15 ft for same price. NOT! When we went to pick it up they didn't know anything about it and charged us for the 15ft truck.

Adrian Z. on

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Truck was dirty, but the employees were friendly

Domonic M on

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The storage unit was clean, everything was in tact, just a bit odd in dimensions bu that`s okay.

Jonathan C on

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Love the space and accessibility. Jim and his wife are that special and rare kind of American hospitality and customer service. Really happy I found them and this place.

Roy E on

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Good location in Tempe. Had no problem accessing and turning corners pulling a trailer. Open Sunday till 4:30 and access till 9:00. Paint is chipping on exterior but not a problem.

Andrew K on

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Plans changed and I did not move in. Customer service was efficient in processing the cancellation

michael b on

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although the facility is in desparate need of a new coat of paint The couple who manage the placwe are older, but very kind and sweet. For cheap temporary storage, i would reconmmend the place

L Michaud T on

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Clean, easy access. Management were extremely pleasant, helpful.

Maryhelen R on

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Reserving the space was easy and fast. The customer service received was fantastic. My only suggestions are to increase open office hours and install newer and sturdier storage space doors.

Tracy C on

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There were physical limitations with the way the storage facility is constructed which made it difficult to move trucks around. Signing in and out at the office is not feasible.

RICHARD W on

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This is the second time I rent a unit at Cubesmart. I am very impressed with cleanliness of units and friendliness of the staff everyone is so helpful, and very nice.

Chris B on

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the office closed early on Saturday and then wasn`t open on Sunday contrary to the hours of operation sent in the email which forced me to keep my moving truck longer than needed.

Casey K on

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The couple that was working there when I arrived were very helpful and friendly!

Josh M on

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No member of the free 1st month plan like uhaul said. Kind of a beat up storage place but the mgmt is super friendly and will continue to look through the property until you find a unit that you like.

Jeff B on

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Lousy facility in bad area. Very difficult to get large truck in and out. Actual storage units are old, dirty, have holes in walls, and the door on my unit barely opened and closed.

Jon E on

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Slow front-end service-had time to call elsewhere. Many doors need repaired/replaced. Units have poor seal Cheap, yes-not worth it. Glad to pay extra for better facility.

Crystal M on

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The service here is great.

Crystal M on

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My experience here was great. Laid back and easy. Thanks!

Jingjing F on

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The storage facilities are old and do not seal well. There were cracks where the walls joined and where the walls meet the floor and bugs were everywhere.

Sonia P on

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The service was excellent, The employee was very accommodating which is very hard to find these days. He really took care of our needs.

Anne K on

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storage place is good. what I expected

Robert J on

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Very nice older couple.

XUAN Z on

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Good service. Walls too thin.

Joe T on

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very professional and courteous

Maysan N on

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The facility was easy to access