I didn't know I needed to take a pic of the odometer to turn it in and put the key in the box first.Kyla Z.
Customer Reviews for Curtis Storage LLC
(U-Haul Neighborhood Dealer)
Christiansburg, VA 24068
(Exit 118B off of I-81)
Services at this Location:
- Mon: 9 am - 12 pm
- Tue: Closed
- Wed: 9 am - 12 pm
- Thur: Closed
- Fri: 9 am - 12 pm
- Sat-Sun: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The original drop off location that was set up was Southgate Market, 2500 Tyler Rd in Christiansburg. It turns out that they went out of business over a month ago but they are still in the Uhaul system as a location. I wasted over an hour trying to get ahold of someone at Uhaul to get a new drop off location. Very poor serviceChris R.
Customer did not leave a comment.Justin H.
There was an open container of alcohol in the cab when I picked it up. I'm extremely unhappy regarding that. It wasn't discovered until it started rattling around while driving down the highway. Do you know how bad that could have been???Daniel S.
Nice Folks! Gentleman that we dealt with was excellent. Really great to deal with!WALTER T.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.Shaina J.
Just takes a long time to check in on the phone because they call people to verify that it's youLula B.
muddy grass area where the uhauls were parked, felt like it got them dirty inside as soon as i stepped in. Other than that it was great!morgan I.
I hate doing the whole thing with my phone! And the photos are impossible to see scratches.Peter C.
There was confusion with the equipment. I ended up waiting 45 minutes to sort it out and they still forgot my appliance dolly.Samuel S.
During one of the busiest times of year for the Blacksburg area, this UHaul location closed at noon with no clear directions on how to return trailers. No one answered their phone number and customer service was poor in response to my needs. I was 1 of 3 customers there trying to return our trailers and trucks, so my issues was not a one time problem. Fix this!Carlos C.
Customer did not leave a comment.Bonnie K.
Customer did not leave a comment.Ryan R.
No one was there during normal Business hours, so it would have been better just to do the virtual drop off online.Henry T.
This is not the drop off location that I selected when making the reservation, but is the location that was sent to me for drop off.Stephanie C.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Norman R.
Customer did not leave a comment.Howard P.
Customer did not leave a comment.Exree H.
Brian met us to pick up our rental on a day they would be normally closed. They were on time and polite. An excellent experience.LEWISEDWIN H.
Customer did not leave a comment.Nader A.