Customer Reviews for D And J Auto Repair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of D And J Auto Repair
Michael D. on
Price point a little high for multiple day rental (Days/Wks)
Angela L. on
Was VERY hard to park a 26 foot truck there since it was a small lot and we returned the truck after hours.
Richardgerard I. on
My pickup location changed from initial reservation, I would appreciate a note that stated that fact, not a new reservation without any notice.
Russell C. on
Your new check in system wasnt as easy as I hoped. It kept telling me to turn on my location services. It WAS turned on. Ended up needing husband to use his phone to check in the drop off or we would have been charged an extra $20. I was afraid to call anyone for fear of being charged another $20 for "convenience fee". You should at least offer phone help for free when you are introducing a new system.
Kathy H. on
D & J Auto has been a fantastic place to rent U-Hauls. I’ve used them for a long drawn out move including 5 separate rentals. Its a great place to rent a U-Haul from.
Lad D. on
options if you don't have a smart phone after hours
THOMAS E. on
The location people were helpful. However, a trailer tire blew out while we were on the road and the Uhaul road assistance system was slow and flawed. The website for road assistance wouldn’t work and simply was a waste of time. It kept sending me back to the beginning of the process. It took about an hour for me to finally reach a phone rep (I waited on the line the entire time).
THERESA S. on
Dan at D&J gave me exceptional customer service. I needed a small trailer but could not pick it up until 9 pm. It was not a problem for him to meet me back at his business after his shop was closed. This level of care is hard to find these days. Thanks Dan. You are appreciated!
Craig W. on
The location itself was fine. Staff was friendly and helpful. Set me up efficiently. The equipment was not in proper working order.
Michael C. on
Very crowded space for rental returns--difficult to maneuver due to space limitations and open space availability
Doug D. on
Everything went smooth as silk