The truck gas tank was not filled, and we were told not to fill it before we delivered, and the delivery location charged us $43 to fill bb it, very upsetting
elizabeth t
Customer Reviews for DaCo Fasteners
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
He did not do for what he said
Nam NI wish U-haul would have let drop off my rental at the location. Instead of sending me a text later to take it to another location 3 miles father away. The young man at the location I dropped it off at was very friendly and polite
Marty PThese guys went above and beyond to help me when my trailer broke down across the street from their location! I am a recent widow and senior citizen and they rescued me!! I can’t tell how much I appreciated their help!!!!
jennifer jGood customer service. Had a good experience overall. Thank you.
Amanda MJason was great very helpful. I have already recommended him to friends and family.
Crystal KMy only complaints are with the Uhaul website. It didn't show my reservation the first time I made it, so I made a second one. They weren't going to have the trailer I needed at my preferred location so the reservation got changed. Then when I arrived to pick up the trailer, the guy couldn't utilize that reservation. Every person I talked to along the way was super nice and helpful, it just seems like the website is full of glitches?
Amanda PThe location was fine, the customer service person I dealt with on the phone prior to my pick up was not extremely helpful and I did not appreciate the poor compensation for my troubles
Andrea CWas an after hours drop off.
Ivy KNeeds weekend hours
James WGreat personell and service. Highly recommend their location for you next rental!!!
RANDALL MI thought the truck came with a ramp so I show up to load the truck with a dolly and had to load the truck one box at a time now I have a injured back, and I was over charged higher than when I reserved online??
Jeffrey hVery helpful. Customer service was beyond what I expected. I forgot how much nicer and helpful people are in that area
Matthew FThis guy was cool!
JASON TGreat truck drives like a Cadillac
Mickey JFriendly and very experienced
robert mThis site was amazing!
Jaime DThe front tires were worn out on the outside tread on both sides. The tires were both bald on the outside tread, I made it but it was unnerving!!!
Jerry WEverything was fine. Thank you
Agustin MShe took the extra time to be sure lights worked.
ramond bgood service
David SI rented for just three hrs but had to pay for 24 you should have a better deal.
Agustin MNothing to change. Offered information on my purchase.
Debra SMy friends used 2- 26' trucks & I drove for them. The personal was very helpful & equipment ran excellent.
james dEverything fantastic . Jason is very knowledgeable.
RAUL MI had to drive 60 miles to a different location to pickup the trailer I ordered 3 weeks in advance have product at the location that it was ordered to be at
michael OAlways a great experience with Jason . Friendly staff , equipment is always up to date . Everybody goes to his store to rent equipment great location easy in easy out . Highly recommended!!!
RAUL MThey got us what we needed even though we didn't reserve a vehicle.
Jack BExcellent customer service . Great family enviroment . Equipment is always top notch . 5 stars
RAUL MI love renting equipment from this location 5 star and two thumbs up. Excellent customer service clean location.
RAUL MDealer was closed when trailer was dropped off.
ANDREW LThe employee who we returned the trailer too was too busy sitting around to go and inspect the trailer so we got a call 4 hrs after dropping it off asking why we hadn't brought it back yet. That was frustrating.
Justin CThe pickup was smooth and uneventful! The drop off ruined my happy moving experience when the CARTHAGE Missouri U-Haul agent charged my debit card nearly $26,000. Then blamed everyone but herself for it. Horrible horrible. She was rude, lacking any compassion towards the road-weary. Never had an issue with Uhaul before this. She ended our moving experience bitterly. Truly
Barbara NIt was hard to find as there are several small business in close proximity. The customer service was fabulous.
johna rAmazing customer service. Helped me un hook and made sure I had all my questions answered.
richard sQuick drop off.
janet wVery friendly and helpful.
Priscilla LThe staff was friendly and professional
kevinia fGreat customer service where I picked up the trailer. I would like to thank U-Haul traffic department for helping me out when the tires I was suppose to haul back to Washington fell through. They let me return the trailer 2 hours later and just charged me for in town use. And refunding me the balance. Thank you!
joseph nThank you!
WADE FGreat customer service, very Knowledgeable
RICK LJason saved me. After my car broke down and I couldn't find any rental cars in Ontario, he stayed after closing to make sure I could get a truck in order to get to Boise. He went above and beyond to help and I truly appreciate it!
RICH BGreat group in the office. They have my business.
Brenda O