Customer Reviews for Dakota Farm & Ranch Supply Inc
(U-Haul Neighborhood Dealer)

103 reviews

30960 US Hwy 212   Gettysburg, SD 57442

(605) 765-2221

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    8 am–5:30 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(605) 765-2221

30960 US Hwy 212
Gettysburg, SD 57442

Services at this Location:

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    8 am–5:30 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

TODD B. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
3.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

The truck had an AC problem on the second day of our travel. Uhaul customer service was supposed to inform this dealer but never never notified this dealer that we had a problem with the truck. He finally gave me a number to call. What a hassle to get some resolution with Uhaul. Thankfully the whole experience is over. Is this dealer to blame? NO! Is Uhaul roadside assistance any good? NO!

Micheal M. 
Rating:
5.0

This location was super sweet. They treated us like family and took very good care of us.

Christina M. 
Rating:
5.0

Also very good experience. In fact, the personnel at this location warned me before they accepted the trailer that I had chosen a different return site when I took the trailer. They said that there could be a charge for returning to a different location that listed on the contract, so that I should call the return center and be sure that it was acceptable to do that. They assisted me in that process, even offering me the use of their cell phone. It all worked out fine, and I'm grateful for their assistance.

John F. 
Rating:
5.0

Customer did not leave a comment.

Deb L. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
3.0

Customer did not leave a comment.

Keri M. 
Rating:
5.0

Customer did not leave a comment.

BARBARA B. 
Rating:
5.0

Customer did not leave a comment.

Marvin R. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

More gasoline in tank.

ANGELITA S. 
Rating:
4.0

Had to drive an hour away to p/u. Appreciate the extra day and miles but would have preferred discount instead.

Marnie B. 
Rating:
5.0

Very friendly and helpful.

BROOKE B. 
Rating:
5.0

Customer did not leave a comment.

VERNON S. 
Rating:
5.0

Customer did not leave a comment.

Kayden A. 
Rating:
5.0

The U-Haul National network was down and so the owner at this location allowed us to continue on a handshake and exchange of data until he could get on the network and complete our transaction for us.

Jed S. 
Rating:
5.0

Customer did not leave a comment.

Jackie H. 
Rating:
5.0

Customer did not leave a comment.

JACKIE H. 
Rating:
5.0

Didn't like that we had to drive an hour to pick it up, but the service was excellent. They were very friendly and thorough.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
5.0

The trailer swung terribly when going down hill even at 55. Never have had that problem with U-Haul

Deanna S. 
Rating:
5.0

Customer service from everyone was great!

Sandra S. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
3.0

Customer did not leave a comment.

Edward A. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

Customer did not leave a comment.

LOYANN D. 
Rating:
5.0

Customer did not leave a comment.

monty C. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Todd K. 
Rating:
4.0

Customer did not leave a comment.

lynn P. 
Rating:
3.0

Customer did not leave a comment.

Teresa R. 
Rating:
5.0

Customer did not leave a comment.

Nancy L. 
Rating:
4.0

Customer did not leave a comment.

Jeremy H. 
Rating:
4.0

Customer did not leave a comment.

SETH W. 
Rating:
5.0

Nothing - great folks at this location.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

gene B. 
Rating:
5.0

Customer did not leave a comment.

Elsa S. 
Rating:
2.0

Check all tires with customer.

Tyrel F. 
Rating:
5.0

Customer did not leave a comment.

Walter K. 
Rating:
5.0

Customer did not leave a comment.

bill W. 
Rating:
3.0

Customer did not leave a comment.

BRANDON H. 
Rating:
5.0

Customer did not leave a comment.

Stephen K. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
4.0

My moving experience was good!

Rating:
3.0

Customer did not leave a comment.

LARRY W. 
Rating:
5.0

This is the place I always use if possible here in SD. Always have great help, courteous and the equipment is always clean and checked out before use. No improvement needed here !!!

Vanessa K. 
Rating:
5.0

Customer did not leave a comment.

Tom D. 
Rating:
5.0

Customer did not leave a comment.

Curtis L. 
Rating:
5.0

Customer did not leave a comment.

Stan R. 
Rating:
3.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

RON T. 
Rating:
4.0

Customer did not leave a comment.

Kurt S. 
Rating:
5.0

Customer did not leave a comment.

NANCY L. 
Rating:
5.0

Customer did not leave a comment.

bill W. 
Rating:
4.0

Everyone and everything was taken care of in a friendly and professional manner. The equipment was clean and I had plenty of help for hook-up and unhooking if needed. No complaints at all.

Vanessa K. 
Rating:
5.0

Did not meet in person, but Spock on the phone and they where very accommodating.

Frank M. 
Rating:
5.0

Customer did not leave a comment.

gregory F. 
Rating:
5.0

Customer did not leave a comment.

MARCY K. 
Rating:
5.0

Customer did not leave a comment.

Dan C. 
Rating:
5.0

I would like to thank the staff at this location for catching that the left tire on the trailer we had brought in was extremely worn and unsafe. I hadn't even checked it beyond seeing that it was up and that the lights worked, it was hooked up, etc…however it had lived it's life span and the gentleman noticed it ! Good people!!

RON S. 
Rating:
5.0

Customer did not leave a comment.

MARCY K. 
Rating:
3.0

Customer did not leave a comment.

Joyce G. 
Rating:
5.0

See previous comments.

James C. 
Rating:
4.0

Customer did not leave a comment.

Shaunna M. 
Rating:
5.0

Customer did not leave a comment.

brad W. 
Rating:
5.0

Customer did not leave a comment.

Jared P. 
Rating:
5.0

Customer did not leave a comment.

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

jenae L. 
Rating:
5.0

they were great help

Julie H. 
Rating:
5.0

The gentleman was very helpful, no problems or complaints.

STEPHEN K. 
Rating:
5.0

On the day I had a 6x12 trailer reserved for pickup in Bismarck North Dakota I received a call from the Fargo office telling me that the trailer would not be available to me and the closest ones were in Minot North Dakota and Gettysburg South Dakota. For me Bismarck is a 2 hour round trip drive. The other 2 locations are each a 6 hour round trip drive. Because U-Haul can't have more trailers this size available in the state of North Dakota I lost 7 1/2 hours of my day due to drive time and for getting the rental set up. I was given a $50 credit and I do appreciate that, but it does not come close to covering 6 hours of drive time for me on just gasoline alone, never mind the whole "threw my plans up in the air at the last second" inconvenience.

RANDALL L. 
Rating:
3.0

Do not wait until the day before the truck is scheduled to be used to inform the customer that there are no available trucks and that they have to travel to another town to obtain one.

Donielle G. 
Rating:
3.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Nothing - Every Customer would be well satisfied with this UHaul location.

John L. 
Rating:
5.0

See comments from previous review

BLAINE W. 
Rating:
2.0

They took a very long time to get everything filed out and checked out. Very friendly but didn't seem to know they were doing.

Wendie B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Heather S. 
Rating:
4.0

Customer did not leave a comment.

JAMES B. 
Rating:
4.0

The Name you list as "Dakota Farm and Ranch Supply is not the primary name of the business, and certainly not the commercial sign that was easy to see as driving by. As a result I did drive by it, and had to call back and get directions after I had driven through the town of Gettysburg. Nothing I say about this contract should be construed to imply satisfaction with my earlier contract back in December. I just found out about a charge on my Visa Card from Carl's Bait Shop--the drop of location in Ft. Pierre. There should have been no charge, and I am contesting that charge, and if I had known of the existence of that charge I would have looked for another way to move the remainder of my property--and that's not saying anything about the assurances from U-Haul that a 17 foot truck would be sufficient the first time. It wasn't, resulting in me needing to make arrangements to haul the rest.

CURTIS C. 
Rating:
4.0

Customer did not leave a comment.

JIM B. 
Rating:
3.0

Very slow process for checking out the trailer. Took almost 45 minutes for them to figure out the computer system.

Christina Q. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
4.0

I think that the insurance rates are a bit high, at nearly 50% the cost of the rental. Otherwise I was very happy with the trailer and the service.

Alan R. 
Rating:
5.0

Very helpful great people. Professional and did everything they could to help me out even though uhaul left me hanging without a truck. The day before my move across the country.

RYAN N. 
Rating:
4.0

Customer did not leave a comment.

DAN L. 
Rating:
4.0

Customer did not leave a comment.

JERALD K. 
Rating:
5.0

Customer did not leave a comment.

KENT N. 
Rating:
5.0

all went outstanding

KEVIN K. 
Rating:
5.0

Mr. Mike was very helpful. I will go here for my uhaul needs.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Sara H. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Nothing, you guys did a good job!

DAVID H. 
No reviews have been submitted for this location.

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