Customer Reviews for Dale Lieunghs
(U-Haul Neighborhood Dealer)

984 reviews

1933 Lathrop Ave   Racine, WI 53405
(@ 20th St)

(262) 633-7505

Location Hours

  • Mon: 10:15 am - 2:30 pm
  • Tue: 10:15 am - 1:15 pm
  • Wed: 10:15 am - 2:30 pm
  • Thur: 10:15 am - 1:15 pm
  • Fri: 10:15 am - 2:30 pm
  • Sat: 8 am - 12 pm
  • Sun: 8:15 am - 11:15 am

Services at this Location:

Contact Us

(262) 633-7505

1933 Lathrop Ave
Racine, WI 53405
(@ 20th St)

Services at this Location:

Location Hours

  • Mon: 10:15 am - 2:30 pm
  • Tue: 10:15 am - 1:15 pm
  • Wed: 10:15 am - 2:30 pm
  • Thur: 10:15 am - 1:15 pm
  • Fri: 10:15 am - 2:30 pm
  • Sat: 8 am - 12 pm
  • Sun: 8:15 am - 11:15 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Stacy K. 
Rating:
5.0

Customer did not leave a comment.

Gavin S. 
Rating:
5.0

Customer did not leave a comment.

Isabel L. 
Rating:
5.0

They are always so nice. My go-to place when I need a trailer!

Joseph F. 
Rating:
4.0

Customer did not leave a comment.

Kathleen R. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
4.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

It was a top rated!!!!

Kathryn W. 
Rating:
5.0

Customer did not leave a comment.

Oscar R. 
Rating:
5.0

No suggestions. Great rental experience!

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Cameron E. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

The staff was really nice and everything

James H. 
Rating:
5.0

You ladies were great

Tina H. 
Rating:
5.0

Customer did not leave a comment.

Hannah C. 
Rating:
4.0

Customer did not leave a comment.

Jeffery C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer O. 
Rating:
5.0

Best U-haul dealer in Racine, WI. Agents are well informed and great to work with. Recommend them without hesitation!

Linda C. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

You guys are great I took more time then I thought and the price was still a great price for the time I had the vehicle thanks a lot

Marquan W. 
Rating:
5.0

Customer did not leave a comment.

Constance N. 
Rating:
4.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Jeno S. 
Rating:
3.0

I rented a 6X12 utility trailer to pick up a lawn mower that was 65 inches wide. The trailer was 6x12 but the ramp and opening were only 4-1/2 Feet wide. I couldn't use the trailer and had to return it. I went to Sunbelt rental and rented a trailer from them. Why make a trailer that's 6x12 with a 4-1/2 ft. ramp? Makes no sense.

Timothy L. 
Rating:
4.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

MARTHA R. 
Rating:
5.0

Customer did not leave a comment.

Andrea V. 
Rating:
5.0

Customer did not leave a comment.

Andree B. 
Rating:
5.0

Customer did not leave a comment.

April E. 
Rating:
5.0

Customer did not leave a comment.

Francis V. 
Rating:
5.0

Friendly and professional

Eric T. 
Rating:
5.0

Customer service was EXCELLENT😊

Stacy N. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

need bigger trailers.

Jerome H. 
Rating:
5.0

Customer did not leave a comment.

stephanie B. 
Rating:
5.0

I have rented several u hauls over the years, and have never been disappointed.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

ROGER L. 
Rating:
5.0

This was the second place I had to go. First I was sent to Zion, IL. The trailer that they gave me had a broken brake line and a busted leaf spring. They had us hooked up. If my husband had not seen this we would have left with it. This delay cost me an extra day. It will be my last UHaul rental.

PATSY G. 
Rating:
5.0

Very helpful and friendly place to rent from.

John N. 
Rating:
5.0

Great service. I accidentally reserved the wrong trailer and she fixed it for me.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
4.0

Customer did not leave a comment.

Johnny W. 
Rating:
2.0

Lady walked out and didn't help even at closing. Self pick up is a disaster and some could be done beforehand. The truck had no air conditioning nor air for front in 90+ degrees.

Nathaniel M. 
Rating:
3.0

Easy pick up with mobile ordering. But keys weren't in the lockbox, I was lucky we picked up while store was still open

Kayla Z. 
Rating:
4.0

Customer did not leave a comment.

Daniel K. 
Rating:
2.0

Customer did not leave a comment.

Melissa N. 
Rating:
5.0

Customer did not leave a comment.

Constance N. 
Rating:
4.0

Customer did not leave a comment.

michael K. 
Rating:
3.0

Customer did not leave a comment.

Cheree M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Amanda N. 
Rating:
4.0

Customer did not leave a comment.

darrell D. 
Rating:
2.0

We went less then 10 miles round trip and I put a gallon of gas in just in case the needle moved. They charged me $11 for 3 gallons of gas. The check engine light was on and the owner said she knew it was on so don't worry about it. Well it seems that the truck is not properly maintained if they think I used it that much gas going 15 minutes from my house. I've rented from the many times over the years and have never had a problem so this is unexpected and ridiculous.

Debra S. 
Rating:
5.0

Customer did not leave a comment.

michael K. 
Rating:
5.0

Customer did not leave a comment.

Nakia H. 
Rating:
5.0

It was exactly what we needed and the staff was so nice and helpful. It was a seamless experience.

Todd C. 
Rating:
4.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

truck is in serious need of maintanance. pulls hard on highway to right. probably to the point of being hard on tires. Headlights are aimed almost straight down. making it a hazzard to drive at night. especially in deer country. Truck vibrates 65-75 mph indicating a possible u joint. The truck was clean though, and was returned clean. Mirrors were excellent with the size truck.

Kenneth D. 
Rating:
3.0

Windows were filthy, back was never swept out, and I swear a rat died in the cab it smelled so bad..

Kathleen G. 
Rating:
4.0

Customer did not leave a comment.

Catherine S. 
Rating:
5.0

Have Been Using This Company For Years, Always The Best Service, I Can't Say The same For Most U-Haul Locations, This Is The Only Location I WILL USE !

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

Renee P. 
Rating:
5.0

Customer did not leave a comment.

CAITLYN C. 
Rating:
3.0

Customer did not leave a comment.

Rachel W. 
Rating:
5.0

Dropped off after hours.

Ray Z. 
Rating:
5.0

Yes sure , thanks again

OYUNBAT M. 
Rating:
5.0

Customer did not leave a comment.

Carol O. 
Rating:
5.0

Nothing.

Dominica S. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR C. 
Rating:
5.0

Customer did not leave a comment.

Lester H. 
Rating:
3.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

They took the time to show me how to hook the trailer up and made sure to answer any of my questions. Much appreciated!

Christina B. 
Rating:
3.0

Customer did not leave a comment.

CHARLIE W. 
Rating:
4.0

Discounts have on good driving

Daniel M. 
Rating:
5.0

The U-Haul website/app wouldn't allow us to check it in. Otherwise no problems.

Eric P. 
Rating:
3.0

Customer did not leave a comment.

Bill M. 
Rating:
1.0

They charged me for a cleaning fee. If that is something commonly charged maybe it should be discussed when you are picking the trailer up. Had I known on the front end I would have bought the trailer back cleaner than when I picked it up. By charging me nearly 50% of the cost to rent the trailer on the back end you lost a customer. I will never rent another uhaul and will make sure to let as many people as I can know about your predatory charges.

Jacob W. 
Rating:
5.0

Customer did not leave a comment.

Christina W. 
Rating:
3.0

I was very disappointed because I had my U Haul reserved a month in advance, never got a call but I had to call to confirm my reservation & then had to go to Waukesha to pick up the U Haul truck and then to Lathrop Ave for the Auto Transport. This was about 45 mins away from home. I had to do a lot of extra unnecessary running around prior to making my move.

Kurt F. 
Rating:
4.0

The only negative was with the online system. I booked the trailer for Fredrick Street location and when I called to setup a pre-visit, they told me that they did not have the trailer. They advised I go to the Lathrop Ave location. When I got their they had a trailer, but the online system had said to pickup in South Milwaukee. They took care of fixing that.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

William V. 
Rating:
5.0

Customer did not leave a comment.

Carie H. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR S. 
Rating:
2.0

There was marijuana crumbs on the front dash and when i went to return the keys at around 12 noon i walked in and the woman who had helped me that morning was sitting behind the counter with a few other women. They all just stared at my boyfriend and i and all had alcoholic drinks. The woman who had helped me earlier rolled her eyes and said they were closed. I told her that the door was open so i didnt know and that i was just trying to return my keys. She rolled her eyes again and stuck her hand out to grab the keys very rudely. My boyfriend told them to have a nice night as we walked out and nobody replied. Were these other women employees as well?! 414 331 9640 Ashley. Id like a response

Ashley S. 
Rating:
5.0

Customer did not leave a comment.

TERRI W. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

No complaints.

David B. 
Rating:
3.0

Customer did not leave a comment.

Jermaine I. 
Rating:
5.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

Carri D. 
Rating:
4.0

Don't use the app talk to a person and things work fine

Christopher C. 
Rating:
4.0

Michelle was very friendly and helpful. She even hooked up the trailer for me.

Staci J. 
Rating:
2.0

Attempted to return to U-Haul Neighborhood Dealer 9000 Durand Ave. Sturtevant, WI 53177. I was advise he was no longer taking returns due to that location no longer going to be renting after April. He called a different location and sent me to 1933 Lathrop Ave, Racine, WI 53405. When I arrived, they were closed until 1015. after waiting 20 min, I was advise they had no more room to take my drop off. I advise the Rep that I was sent here by the first site, who called and told me they would take it there. after a few minutes, the rep allowed me to drop off the rental. Very frustrating experience overall.

Timothy M. 
Rating:
3.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
4.0

Customer did not leave a comment.

William W. 
No reviews have been submitted for this location.

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