Customer Reviews for D&D Star Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&D Star Stop

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

craig A. on

Rating:

Allow 50 extra miles for one way trips

mike H. on

Rating:

Nothing. Doug and his team are the best u-haul store I've ever used. Period.

BRADLY M. on

Rating:

Customer did not leave a comment.

kody M. on

Rating:

Customer did not leave a comment.

DARREL D. on

Rating:

Customer did not leave a comment.

fred S. on

Rating:

Great service. No room to improve.

Arie B. on

Rating:

Not satisfied we were unable to change drop off location.

john M. on

Rating:

Customer did not leave a comment.

Tyler F. on

Rating:

The service was awesome. I hate moving, but this part of it went smoothly. I appreciate that quite a bit. Keep up the good work!

robert K. on

Rating:

Customer did not leave a comment.

charles G. on

Rating:

I did find out later, one of the tires was low and did not stay inflated the entire trip

abby A. on

Rating:

The guys over at D & D Star Stop are absolutely amazing. They are definitely my go to people!! Thanks to all of you!!

Michelle L. on

Rating:

Very upset with U-Haul corporate/ customer service!!!!!! Went to my location at the scheduled appointment time only to find there was no truck. Had to drive 45 minutes there and back to a different location to get a truck . Had movers ready had to pay them plus the gas and wasted time . Very unprofessional!!!!!

Michael S. on

Rating:

Customer did not leave a comment.

Michael S. on

Rating:

Customer did not leave a comment.

Linda D. on

Rating:

Customer did not leave a comment.

Jathan S. on

Rating:

Right before we reached our destination heater core hose went out had to wait several hours for repair

Vicky S. on

Rating:

Customer did not leave a comment.

Matthew M. on

Rating:

Customer did not leave a comment.

greg E. on

Rating:

Customer did not leave a comment.

luke R. on

Rating:

Customer did not leave a comment.

Cory J. on

Rating:

Doug is always very helpful and it’s a great place to rent!

Kent P. on

Rating:

Customer did not leave a comment.

paul P. on

Rating:

D & D Star Stop in Bedford, IN was very helpful and accomodating. The truck was clean, well maintained and ready for pick-up. I would highly recommend this company.

JUDY C. on

Rating:

Customer did not leave a comment.

elizabeth B. on

Rating:

Corporate office called and changed our reservation to a 26 foot truck instead of the 10 foot. We spent a lot more money on gas and the 26 foot truck was extremely difficult to drive. This change in the reservation really caused us a lot of grief and stress, and we were not happy at all. Not the rental or pick up locations fault.

micheal C. on

Rating:

Customer did not leave a comment.

michael M. on

Rating:

Customer did not leave a comment.

justin G. on

Rating:

Very nice guy to work with. Took the time to show everything.

DANIEL P. on

Rating:

Customer did not leave a comment.

kathy H. on

Rating:

I can't think of a thing. Both men I dealt with were knowledgeable and very efficient.

Zan D. on

Rating:

Very pleasant. Not a bad thing to say.