There was apparently only ONE guy who worked there who was able to “handle†the UHaul business and we were “lucky that we caught himâ€!!! What's up with that?
alice B.
Customer Reviews for Daves Pro Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great and self explained
Jaime P.It was a self drop off. I did not interact with anyone at this location
Al D.Would not accept our drop off location over the phone
SANDY B.The truck was moderately clean and there was a headlight out. But friendly people and quick service.
Shayla R.Very close to home to drop off.
PHILLIP S.Quicker check out
Joseph A.After hours drop off so didn't get to talk to any staff
Ricky H.Was not shown how to detach trailer.
Ryan W.Jenny at Dave's was very courteous and professional, took time to explain everything in detail and get me on the road.
Jamison A.I was told when I made the one-way reservation that I could drop the trailer off in Watervliet, MI. When I was finished I was advised there was not a drop site in Watervliet, that it had to go 30 miles away to Benton Harbor. A major inconvenience.
Tom S.Inside of trailer had dirt or sand
Gregory S.A lot of bug residue on the windshield,other than that clean.
bill V.I had a reservation for 9:00 am pick up. The u-haul representative did not arrive to start the check-in process until after 9:15. I left with the truck after 9:30. Not acceptable on a day that I had a tight schedule for loading and delivery.
William M.The wire connection that goes between the dolly and the vehicle was missing when I arrived to pick up the tow dolly. The people at the pick up location were not aware of this, and did not understand what it was that was needed to make the connection. The location stocked no extra parts or connections so I had to find an auto parts store to purchase the plug and wires to be able to use the tow dolly.
PETER G.All was well.
tom L.Exceeded all my expectations - I'll be back! Thank you
bob P.No improvement necessary I have not rented anything for moving in years, but this trailer was the best value ever. I will definitely use it again.
Tim B.Dave's was great. Uhaul was dirty.
KARA M.Absolutely nothing!! They were great.
JENNIFER W.Be available and on time. Had a problem with U-Haul adding a dollie to the order so I cancelled that part. Person was Friendly enough, however, dog walking around. They know he may be harmless, but people who are terrified of dogs (animals) don't know that and have to live with the fear of the dog walking around, they should at least secure him if they see the person is uncomfortable.
Rachael G.well I was given a brand new truck to use so it was great. the only thing I can think would be to offer extended cabs for people with dogs the front middle seat does not work that good for them. also passenger was commenting on how the cup holders where set up so that they had to reach far.
CHRISTOPHER H.They did not offer any assistance attaching equipment to my vehicle . Upon returning equipment my bill was not available
LEWESLEY D.We had a 14' truck without a dolly in it which made it difficult to move. on the internet it said it came with a dolly. disappointed.
Linda P.A quality no nonsense location.
NICK A.The manager was very friendly and helpful. It was a very cheerful experience and I drove away with the trailer I needed. Thanks!
SARAELLA W.Dave"s collision was great to deal with and would definitely deal with again.The only feedback that I have for u-haul is that the 99 cents per mile is very steep. I have my own business and when my truck is in the shop I need a vehicle to do my deliveries,However at 99 cents a mile it can get rather expensive to the point I might find other alternatives. Thanks
william C.