Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Over all good experience. I definitely use them again.
DOUG GRINIGER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LAWRENCE DAY
Rating:
4.0
Facility was what we needed at the time and served it's purpose. We rented for 4 1/2 years and only had to remove the contents because we needed a facility more convenient to our home.
Ronald Taylor
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michelle Morrissey
Rating:
5.0
Give U-Haul storage rates for same location of truck pick.
Pati Maskelis
Rating:
5.0
Great customer service
Catherine Wiggins
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RICHARD BRATLY
Rating:
5.0
Outstanding client service with true care for our needs! We will absolutely send our family and friends your way in the future.
Julienna Lorenz
Rating:
5.0
Mike is great and very accommodating. Prices are great. I will be back in the spring!
DENNIS NAGEL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TAMMY BALYEAT
|
Overall Experience
Rating:
5.0
Owner was great. Facility was clean with what looks like a bunch on new stuff ready to go in. Just installed a new gate that actually greets you when you come in and leave. Highly recommended over many in the area. You won't be disappointed.
Brian Rimer
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MELISSA MCGAHEY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian Christou
Rating:
5.0
Excellent experience!!
CYNDI HEMINGWAY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
EDWARD SUCHY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TOM DELLEREE
Rating:
2.0
I couldn't use the truck because the hitch was too small and I had to return the truck and after only a short drive. The gentleman over the phone told me it would be ok to drive and it had a place to add the proper size ball hitch if needed. Your 10 foot trucks do not have this accessory and therefore I had to return the truck without using it. But yet I was still charged the full $43.97.
SUSAN MICHELLE WILCOX
Rating:
5.0
Customer did not leave a comment.
Teresa Shane
Rating:
5.0
I would suggest that the trucks be full of gas at pick up. That way when you return it you know it has to be full. We received a truck that was at 1/4 tank. We filled it and only used 1/4 tank. We lost out on 1/2 tank of gas. Although you had no problem charging us for 38 additional miles. Need to fix that process.
Leslie Havens
Rating:
5.0
Customer did not leave a comment.
Jessica Meyers
|
Overall Experience
Rating:
5.0
The running lights were not working on the truck and we were flagged down half way to our destination. We had to stop and get a room for the night as we were only able to drive it during daylight hours.
I have provided a copy of the motel receipt to be credited back to my credit card. Other than that, the truck was clean and no issues.
Thank you!
Terri Crannie
Rating:
5.0
Customer did not leave a comment.
daniel jerrolds
Rating:
5.0
Staff was very friendly and helpful. Easy to find office. Very clean as well. Would definitely use again.
KYLA WEBBER
Rating:
3.0
This was not the location I signed up for and ended up being about 20 miles further.
Douglas SKYLIS
Rating:
2.0
The passenger side windshield wiper fell off as soon as we started driving the truck after pick up. Also, we ordered a dolly and did not receive one.
Jeff phelps
Rating:
5.0
Great place!! Friendly service and affordable.
MARLANA FRANZEL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
NANCY JORDAN
|
Overall Experience
Rating:
5.0
Never had any issues here. They always communicate well. One of the cleanest storage units I ever rented. Super friendly staff.
MICHELE STEVENSON
|
Overall Experience
Rating:
5.0
Owner goes above and beyond what is required. Place is clean, safe and his prices are more than fair!
ELAINE HORETSKI
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John Baker
Rating:
5.0
Excellent service, prompt answering of my phone calls. Very friendly and helpful.
JOE RICE
Rating:
5.0
the man who we worked with was awesome and always nice and helpful, even sent me a reminder text before they charged my card so I could make sure the card was active. Great price and good hours. when we find the need to store in a facility again we will be back.
amanda smith
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joe Martin
Rating:
5.0
Website kept going down but once we had it working it was great.
Jill Sloan
Rating:
5.0
Customer did not leave a comment.
KRISTINA MARIE MATHEWS
Rating:
5.0
Very good condition very clean very secure. Management there is above and beyond helpful they will help in any way they can they will work with you. Very professional and polite I would recommend this to anyone. Was very very satisfied thank you
TRACY CARTMELL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ALLANA CHAPPELL
|
Overall Experience
Rating:
5.0
This rental experience was one of the best. I moved from South Carolina to Michigan. I picked up the phone and called Davison Mini Storage. They set up the rental before I even arrived. I had total access to my unit the whole time and the People are wonderful.
CHARON POLING
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RONALD MARTIN GRIGNANI
Rating:
5.0
Nothing
Everything worked out great. Attendant was very kind and very knowledgeable. Will recommend this location and use again.
TERRI JEAN GREEN
Rating:
1.0
I requested to pick up a 14-ft UHaul at 9am. I didn’t find out until the night before at 9pm that there was no UHaul available. I called customer service first thing the next morning trying to get help. The woman was extremely rude and didn’t seem to care that my move in day was completely ruined. After taking it upon myself to ask for options (the customer service rep only said “we’re busy. There’s nothing available” I found a 26-ft truck available at 2pm. I’m extremely disappointed in the disorganization of UHaul. Why let me make a reservation if there is not a guarantee that I will receive a vehicle? You are overpromising and underdelivering.
John Hancock
Rating:
5.0
Water leaked in my storage unit when it rained causing water damage to my dressers and other items. Every single box I owned had mouse poop in it I actually saw 2 mice in my unit when I got my stuff out was not reimbursed or anything for this not happy do not recommend
Jacob Flora
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Justin Young
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tom Shaver
|
Overall Experience
Rating:
5.0
Great place-I will use again in the future should the need arise!
ThankYou!!
Jeffrey Parks
|
Overall Experience
Rating:
5.0
I paid for the last months rent but only used two weeks. Told no refund. Would not recommend. Ripoff.
linda retherford
|
Overall Experience
Rating:
3.0
The reservation was for wrong type of unit they got me into the correct type, but must have not cancelled this one. Please handle appropriately. I’m not sure what exactly went wrong though
Bob
Robert LaFerriere
|
Reservation
Rating:
5.0
Clean, organized, and great price!
Holly Dickinson
|
Reservation
Rating:
4.0
Not moving in
TOM sedgewick
|
Reservation
Rating:
5.0
Very nice people to do business with
Thank you Jeff and Nick
Kathy Utley
|
Overall Experience
Rating:
5.0
Hours were very accomodating.
MARILYNN ONUFRY
|
Overall Experience
Rating:
1.0
Was not able to use this facility as they said they were not part of the U-Haul program and in addition, didn't have the size unit the U-Haul website had reserved.