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Nicholas G.
Customer Reviews for DDs Granary LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I initially reserved the truck online for 8am. This location is not even open at 8am so someone had to come meet me at 9am. Why I'm being charged for 2 rental periods when I had the truck for less than 24 hours is beyond me. I ended up starting late because I couldn't get the truck on-time. so I had the truck a total of 9 hours, I was under the impression that I had the truck for the day and was never told that it was by the hour or in 8 hour periods. Definitely not happy with this location and I will not be renting from them or uhaul again.
Joel M.A little more lighting.. Lol it was fine
erik S.