Customer Reviews for Dears Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dears Auto Sales

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Jessica W. on

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The whole situation was overall a failure. We booked a 26 ft truck which wasn't available and ended with a 20ft. This slowed everything down and made it take longer . Due to this we got an extra charge for two periods which was bogus . Will never use uhual again due to this experience . Quite aggravated with the money we played due to the company's failures.

Tracey L. on

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Tony D. on

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Evelyn B. on

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The man was so nice and professional. I would totally use his service again.

Dana L. on

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When I picked up the truck I dealt with Derek very accommodating took just moments to get in the truck Derek was very professional and when I lease the truck today's earlier his coworker helped me out very happy with the service

Joel V. on

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Jaydon C. on

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David R. on

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Jerry H. on

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Gordon K. on

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Nothing. Derek was super helpful and knew his stuff.

Austin P. on

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Great customer service, good experience! Would definitely recommend .

Jamie C. on

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James P. on

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Tonia O. on

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Great customer service, fast transaction, only issue I would say is tire pressure & check oil light were on the entire time.

Paul L. on

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David S. on

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My u-haul contact at this site was Derek Mims Moving is always a nightmare, but Derek made getting and returning my u-haul easy and stress-free. He made my experience fantastic and I highly reccomend this location to anyone in need of a u-haul. 10/10 for service and friendliness.

patrick C. on

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Nothing that I know of, they did a GREAT job. THANK YOU.

Cody B. on

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The equipment was clean and well maintained, and the staff was very friendly and helpful. However, the location itself seemed poorly maintained and generally questionable. The parking lot was very small and in need of repair and the office was small and unprofessional.

Samual K. on

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First I made a reservation at 4pm,manager called me at 330pm saying he wasn’t going to be there until 430pm(had to get his kid). So I only waited 10-15 minutes extra but still an inconvenience. Then the van had 2 low tires when I got unit? The store itself was pretty beat up and I know if I owned uhaul I wouldn’t want my name associated with such a rat trap!

Rick S. on

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Ben C. on

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Richard H. on

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Tina K. on

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Gentleman was very nice and accommodating would use again

Jean Luc K. on

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You guys have policy that if a customer bring back a car with low gas he/her will be overcharged, but when a customer bring back a car with more gas, you guys don't have that policy to refund money. THAT GOOD OR BAD? STEALING CUSTOMER OR NOT?

michelle A. on

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Nathan S. on

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Brittany F. on

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Eric was so awesome and has great customer service. Very helpful and over just a wonder employee!

Michael B. on

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Outstanding service.