Customer Reviews for DeCoux Automotive Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DeCoux Automotive Inc

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TOM N. on

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Dennis H. on

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Kim O. on

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Decoux Autmotive in Faribault, Minnesota does a great job!

JAMES M. on

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Handle your clients with respect....my friend had e alert instead of providing help treat like a criminal..i had to call multiple times to pay...weird..but true..read notes on calls

Carol S. on

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great service

Judy and Larry H. on

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Everything is good

Weston B. on

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Scott C. on

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Tyler R. on

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Mike G. on

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They did an excellent job, working with me to get the 12'x6' hooked up and and all my questions answered, for my trip across country. (1600 miles) the trailer worked flawlessly. Can't thank them enough. Great job you guys!!!

LISA S. on

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WAYNE J. on

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Equipment should have been picked up in Owatonna but Faribault location didn't tell us. Owatonna location had a unit ready for us that we didn't know w about

lee s. on

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Eric S. on

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Thank You!!

Ricky E. on

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Really Great Service!

Kevin K. on

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PERRY S. on

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They were a pleasure to deal with.

Becky G. on

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TRAVIS S. on

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Ken B. on

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Great and professional service.

Cory A. on

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When I booked the reservation online it said that I would be paying when I dropped the Uhaul off. But when I picked it up, I needed to pay. I was not prepared for this exchange. This isn't necessarily about my pick-up location but didn't know where to write it.

Tyler B. on

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Matt C. on

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Great customer service!

Carl v. on

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Dean M. on

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Was met in the parking lot for drop off - very easy and quick - Thanks

BRIAN L. on

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Andres L. on

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If the place had moving items for sale, such as matress covers, locks, boxes, etc.

Jen S. on

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Kim G. on

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Trailer we were suppose to get for a discounted price-needed to be returned where we were going, had a taillight out. They gave us another way but we had to pay the higher rate. I think the rate should have been honored because it was not our fault that we could not take the one we signed up to take.

KORY K. on

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Perfect

Carl v. on

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Brian S. on

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Jamie M. on

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I'm sure this is probably standard but I didn't think of it until it was too late but make sure to recommend checking with your insurance company prior to rental.

MARK B. on

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Bret S. on

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allen B. on

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Lisa A. on

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Taillight was not working. Double check before renting out to customers as I was pulled over by the police.

Cheryl J. on

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james p. on

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Randy L. on

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gary z. on

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we stopped in Faribault to order the truck. later we get a call stating that we will have to pick it up in Northfield. the day before pickup, I called to see if they would have one in Faribault. yes they do and you will be picking it up at noon. No I already told northfield we would pick it up 9:00. then a day later I get a call from Dundas asking if we are looking for a truck. things just don't run smoothly anymore. it was a nice truck and it took care of our needs. thanks

Darin K. on

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Chris D. on

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The only thing that I didnt like was the numerous messages saying that I had to pick up the Uhaul in Northfield, when Faribault had plenty of them to rent. I specifically called that site because I wanted to pick up in Faribault and I didnt like the run around of having to keep calling to make sure that there was one in Faribault. This is the only major complaint I have. The Faribault site did an excellent job of taking care of me.

Lance G. on

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The service was very quickly and the workers are friendly. I would recommend you to rent an uhaul from this place.

David B. on

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Absolutely nothing. Excellent service.

Doug H. on

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jeff c. on

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James G on

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Very clean and move in ready.

James G on

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Nice and clean unit. Only issue is trying to get a truck and trailer around the back side of the units.

Charles L. on

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In and out quick helped me get hooked up and check alll lights

Tracy S. on

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RICHARD F. on

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No problems were encountered.

meg w. on

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Karen D. on

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DON W. on

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Rick R. on

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Dennis G. on

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The dealer was thorough and pointed out many tips that I had forgotten and very pleasant to work with.

Abdikadir M. on

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Richard P. on

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DON W. on

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Very helpful,courteous and professional

Tom G. on

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Don W. on

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Thanks. It went great!!! Very courteous

RYAN W. on

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Sonny W. on

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The oil light was on the entire time I had the truck but otherwise, everything was great.

Kathy M. on

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Melissa R. on

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Kim D. on

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Carl v. on

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David S. on

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STEVE R on

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Friendly, knowledgeable about size requirements, helpful!

Echo P on

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Great customer service. Storage unit was incredibly clean!

Jennifer V on

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Super friendly and very accommodating.

Matt H on

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new building very nice