Customer Reviews for Dees Rental
(U-Haul Neighborhood Dealer)

396 reviews

7161 E Blue Lupine Dr   Palmer, AK 99645

(907) 745-3435

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(907) 745-3435

7161 E Blue Lupine Dr
Palmer, AK 99645

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
5.0

Excellent as always !

Jayson D. 
Rating:
5.0

Easy to work with!

Jayson D. 
Rating:
5.0

Thank you Jt

Joan T. 
Rating:
5.0

Customer did not leave a comment.

DeWayne A S. 
Rating:
5.0

Actually not a thing! I told my husband we need to utilize this facility next time for our UHaul needs, and various reasons!! Thank you!!

Wendy S. 
Rating:
5.0

Excellent customer service, I have used Dee's Rental for years and appreciate the friendly customer service. There is a larger U-haul rental service that is a couple of miles closer to me than Dee's, but when I go to pick up my rental at Dee's I'm greeted by name. I will always use a business where I am treated like a friend and not just another customer.

Dan B. 
Rating:
5.0

Very fast and great service, i will be using this location again.

William M. 
Rating:
5.0

Customer did not leave a comment.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

Marlana D. 
Rating:
5.0

Managers were extremely kind, helpful, and generally a pleasure to work with. There are multiple locations in the Valley, but I can't see using any other location in my future. I left my watch in the truck and it had been discovered and they had it safe for me. Thank you! - Matthew F.

Matthew F. 
Rating:
5.0

Very friendly and helpful. I would return.

KEN H. 
Rating:
5.0

Customer did not leave a comment.

Tyri Z. 
Rating:
3.0

The location is hard to find if you are not from the area due to street signage

Julena F. 
Rating:
5.0

Customer did not leave a comment.

Gregory D. 
Rating:
5.0

Customer did not leave a comment.

Lesa A. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

allan N. 
Rating:
4.0

Customer did not leave a comment.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

Russell K. 
Rating:
4.0

Nothing to write here . The Experience was fast and with friendly service.

Craig B. 
Rating:
5.0

dirty interior no sanitizing done in between uses.

seth L. 
Rating:
5.0

a lot of questions ...what are you towing? what yr make model? what are you towing it with yr make model? good grief

ROGER T. 
Rating:
5.0

Jake was helpful and quick in serving us. Excellent job.

Henri B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Great customer service and equipment was in great shape.

RICHARD H. 
Rating:
5.0

Good as always

Jayson D. 
Rating:
5.0

The operators were friendly helpful and professional! I would highly recommend this location for anyone in my area needing a trailer or truck to help them with a project! Fabulous experience!

Kayleen H. 
Rating:
5.0

Customer did not leave a comment.

Jeremy L. 
Rating:
5.0

Nothing, everything was perfect.

Kelly L. 
Rating:
5.0

very thing was wonderful. You company and staff will be highly recommended!

Pilar B. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Great

Xontippie W. 
Rating:
5.0

Nothing customer service was excellent.

Ashley C. 
Rating:
5.0

Customer did not leave a comment.

james W. 
Rating:
5.0

Speedy check in, checkout! Great service

Julie J. 
Rating:
5.0

Very help. Answered all question. Good location unit very clean.

Randall P. 
Rating:
5.0

Customer did not leave a comment.

Jayson D. 
Rating:
5.0

Customer did not leave a comment.

Don B. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Jayson D. 
Rating:
5.0

Customer did not leave a comment.

Dan F. 
Rating:
4.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Customer did not leave a comment.

Tracy S. 
Rating:
5.0

Very friendly and helpful staff! Thanks!

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Jose D. 
Rating:
5.0

Customer did not leave a comment.

josh B. 
Rating:
5.0

Nothing. You were both terrific. High marks to you both Jack & Judy Kinchen

John K. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
4.0

Customer did not leave a comment.

Jessica K. 
Rating:
5.0

Customer did not leave a comment.

Wayne K. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
4.0

Customer did not leave a comment.

Joan F. 
Rating:
5.0

Customer did not leave a comment.

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
4.0

Fast and friendly service

danial S. 
Rating:
5.0

Customer did not leave a comment.

Ken H. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Have an extra pair or wiper blades available in cab.

Sallie G. 
Rating:
5.0

Staff was always helpful, friendly and respectful.

Don C. 
Rating:
5.0

Customer did not leave a comment.

Don H. 
Rating:
4.0

Customer did not leave a comment.

Charles M. 
Rating:
4.0

Customer did not leave a comment.

Patti W. 
Rating:
5.0

Very helpful and easy to return the rental trailer & close out the rental.

CAROLYN J. 
Rating:
5.0

I was told that my U-Box would arrive on September 7th and that I could pick it up on September 8th. The U-Haul customer service associate (someone from the 1-800 line) did not tell me that it was a possibility that the U-Box would NOT be there on September 8th. My sister borrowed a truck from her friend to pick up the U-Box, we drove 110 miles (round trip) from Hutchinson, MN to Plymouth, MN and spent $20 on fuel and the U-Box was not at the U-Haul store. Customers should be informed to check before they leave to make sure their U-Box has arrived and has been processed. Also, it was not always possible to speak with a U-Haul employee at the actual location. My phone call was forwarded to the 1-800 number. I understand this is good customer service that a real person answers the phone, but I did not realize right away that I was not speaking with someone at the location in MN. Your General Manager, Fred Glunz Jr, and Assistant General Manager, Chase, at the Plymouth U-Haul location were both very professional and helpful with the situation of my U-Box not being at the facility when promised. They both made me feel like they were concerned and did what they could to assist me.

lisa S. 
Rating:
5.0

Customer did not leave a comment.

Cynthia S. 
Rating:
5.0

Customer did not leave a comment.

Sean C. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
5.0

Customer did not leave a comment.

Dan C. 
Rating:
5.0

Customer did not leave a comment.

Fred B. 
Rating:
5.0

Very happy with our experience with UHaul! Perfect solution to our storage needs during a small renovation!! Highly recommended.

Deborah T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer service was excellent! Service agent was very friendly and helpful

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Tammy A. 
Rating:
5.0

The clerk called me and asked me to return the 20 foot truck early. She said that she had another reservation at the time my truck was due back. I did as she asked and returned the truck early. Because I returned the truck early for their convenience, I should have received a credit on my bill. I did not receive a credit on my bill. Had I known that returning the truck early would not have affected my charges, I would not have returned it early. I had rushed to get it back. Overall, my rating would be a 4 out of 5 because of this. Thank you!

Martha A T H. 
Rating:
5.0

Customer did not leave a comment.

Rob A. 
Rating:
5.0

Customer did not leave a comment.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

Dan C. 
Rating:
5.0

Very professional and courteous.

Dan C. 
Rating:
5.0

Customer did not leave a comment.

Lucas M. 
Rating:
5.0

Great employees and good service. Thanks Mark

Mark R. 
Rating:
5.0

Excellent, friendly customer service.... U-haul truck had snow tires on which was great, for just a local move across town to new apartment in Wasilla. Only comment is buyer beware... local moves are advertised as 'cheap' rental, but you pay dearly for mileage.. I was able to rent a trailer and move from New York to Texas in 2 days since didn't pay for mileage with across country move...., cheaper than moving across town here in 2 days, due to local moves charging mileage when make several truck runs with stuff.... oh well, it is what it is..... and that is not the fault of the local store..... they are very nice & knowledgeable....

DARLENE D. 
Rating:
5.0

Previous customer did not have the truck back on time. Staff did everything they could ti make sure we were taken care of. Thank you!

Chris J. 
Rating:
4.0

Very kind and helpful. Thank you very much!

Lindsay M. 
Rating:
4.0

Maybe have the tank full of gas. Mine was at a quarter of a tank. Not a huge deal, but could have been smoother had I started with it full.

Ronda B. 
Rating:
3.0

Checking in the uhaul with the website was a difficulty.

Jennifer K. 
Rating:
5.0

Customer did not leave a comment.

CATHY B. 
Rating:
5.0

Customer did not leave a comment.

CHAD H. 
Rating:
5.0

Front desk staff at pick up and return were great.

Kevin C. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Customer did not leave a comment.

Connie S. 
Rating:
5.0

I would keep up the positive and friendly atmosphere.

Kim S. 
Rating:
5.0

Clean the windshield. Other than that, thanks for the great service.

SCOTT W. 
Rating:
5.0

Customer did not leave a comment.

CATHY B. 
Rating:
5.0

Customer did not leave a comment.

CATHY B. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Customer did not leave a comment.

Mike L. 
Rating:
4.0

Customer did not leave a comment.

Robert E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

Back
To Top