Very unprofessional, overcharged, blatantly lied to. Would not recommend this location to anyone needing any kind of trailers or moving equipment. If his detail shop operates anything like his uhaul rentals I would also steer clear of that. Very unfortunate experience.Thomas D.
Customer Reviews for DeGroot Auto Detail
(U-Haul Neighborhood Dealer)
Baldwinsville, NY 13027
Services at this Location:
- Mon-Sun: 8 am - 6 pm
Special Operating Hours
- 6/27/2021: 8:00 am - 12:00 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Eric R.
Customer did not leave a comment.maureen S.
Customer did not leave a comment.DAVID D.
use degroot auto detail every time i need a truck or trailer the owner is awsome ,friendly, clean and responsive wouldnt go anywhere elseADAM S.
Customer did not leave a comment.Deborah E.
Customer did not leave a comment.russ F.
Always a pleasure to deal with!russ F.
Excellent customer service, knowledge of vehicles and commitment to customer satisfaction!!!John N.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.carrie A.
Customer did not leave a comment.MARTIN S.
Ed was absolutely wonderful. I had problems throughout the day of my rental and I was stressing that I wouldn't be able to get the truck back in the time I'd stated. Ed called to check in on me. I told him I was having problems. He immediately put my mind at ease by extending it he rental until the next morning.Kimmie L.
Customer did not leave a comment.ahmed F.
Customer did not leave a comment.phil D.
Always a pleasure dealing with DeGrootthomas M.
Nothing .. great ðŸ‘ Thx EdDaniel C.
Superb service, from a superb franchise owner.ruben A.
Customer did not leave a comment.Ryan S.
Don't know what could be improved. This location was great. Very good customer service. Polite, friendly. Fast, easy in and out.Joseph T.
Customer did not leave a comment.DON A.
Customer did not leave a comment.ERIC S.
Customer did not leave a comment.scott G.
Excellent service as always. I never go anywhere else when I need a Uhaul!Eric H.
Customer did not leave a comment.fred D.
Customer did not leave a comment.phil T.
Customer did not leave a comment.jamie B.
The service is very good, the trailer is also very durabletongjin L.
Customer did not leave a comment.Patrick C.
Customer service was excellent. Very knowledgeable and friendly.fay C.
Always pleasantVicky P.
Nothing the gentleman there was awesome had everything ready for me in and out no problems and when I returned itMARTIN S.
Super easy rental. I pulled in and they did everything.paul G.
Customer did not leave a comment.DAVID D.
Customer did not leave a comment.Lynne F.
awsome, ed degroot is awsome !!! he is a respectfull ,honest,clean man !!! he does an amazing job with his work and his custoners i always use uhaul and i always go to him!!! keep up the good work!!!ADAM S.
Loved that the person interacted and had a great personalityJJ O.
vehicle was available when promised, it was clean, gassed up, and the person at the location was very polite and helpful.carol N.
Nothing, The place was wonderfulTracey M.
Very happy with whole experience. Big truck didn't use much gas.Donald W.
Always nice to do business withDave B.
Customer did not leave a comment.Nancy S.
Customer did not leave a comment.RODGER E.
Customer did not leave a comment.Francis C.
Customer did not leave a comment.Stephanie S.
very friendly and understanding.GREGORY B.
Customer did not leave a comment.ANDREW B.
Ed is amazing! I called from Long Island to set up the rental and he took care of everything.juliana M.
Customer did not leave a comment.DAVIDGLENN D.
Customer did not leave a comment.Andrew S.
Customer did not leave a comment.matt H.
I was pleasantly surprised what a great vehicle I was given to use....a major improvement over the last time I used U Haul. Great service at below prevailing rates....Hard to beat !ernest H.
Customer did not leave a comment.peg N.
I rent a trailer a few times a year and always from DeGroot. Excellent service, friendly people, very helpful. My highest recommendation.William A.
No improvement neededMichael M.
Customer did not leave a comment.dan A.
This owner has always been 110% can't compliment them enough.....alfred P.
We have used DeGroot U-Haul Rentals several times and they are very helpful, professional, trucks are clean and ready on time. It's not worth trying to find friends with pick-up trucks any more. It's much easier to rent a U-Haul! I would highly recommend them.lynn T.
Customer did not leave a comment.vincent S.
Customer did not leave a comment.Donald P.
Customer did not leave a comment.bob O.
Have used this location several times, always excellent.Tom V.
Customer did not leave a comment.Todd D.
Excellent service and truck was in great condition. I will recommend to everyone to use DeGroot.JOEL P.
Customer did not leave a comment.edward S.
Very friendly and explained everythingGary L.
The owner has always been very friendly and knowledgeable.Scott U.
Customer did not leave a comment.torrey F.
Customer did not leave a comment.bill M.
Very easy to do business withkalsey A.
Customer did not leave a comment.Cody S.
I will never deal with any other U-Haul than this one. He treats you like you mean something in this worldRobert M.
Customer did not leave a comment.Craig H.
I was told no UHauls were available for the date I requested by corporate UHaul. Luckily a family member stopped into this location and was able to reserve one! GreT customer service at this location. Corporate not so much.carrie L.
DeGroot's always do a great job. Very friendly and great service!Charles C.
They where Very easy to work with and he help me hook everything up and checked over lights. Lots of room to move vehicles to get to trailers. I will definitely be go back for all my rentals needs. A+ Thank you, JimJames H.
Excellent,clean , friendlyEric P.
Customer did not leave a comment.jeff L.
Customer did not leave a comment.mark L.
Excellent experience - the management and service were fast, friendly and knowledgeable!William M.
Nothing. Great service!Joshua G.
Customer did not leave a comment.robert R.
Customer did not leave a comment.scott S.
Absolutely nothing. Best customer service ever. This man runs his business with excellence he and goes out of his way to help people!JODI B.
Great service!anthony L.
Customer did not leave a comment.Shannon M.
Customer did not leave a comment.casey C.
Customer did not leave a comment.chris B.
Customer did not leave a comment.brian W.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Bryan R.
Customer did not leave a comment.terrie K.
This was a great experience. The dealer was friendly and the equipment was in great shape and everything was handled electronically!charles B.
I received a call early the next morning. Letting me know all was fine with the truck and drop off.JOSEPH C.
Nothing, OUTSTANDING SERVICE AND EXPERIENCE !! I have used this location a few times and have always been very happy with them. I recommend them to anyone I talk to that need to rental a vehicle.Rick R.
Customer did not leave a comment.ANETTEE L.
Customer did not leave a comment.cynthia D.
Customer did not leave a comment.Maureen K.
Owner was knowledgeable, friendly and made this easydiane B.