Customer Reviews for Deluxe Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Deluxe Auto

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DANIEL M. on

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Easy and friendly return

Joseph B. on

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There was very little signage, so the location was easy to miss. It also has very limited parking and is on a busy street, making trailer pickup difficult.

Dylan F. on

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Unclear what to do with after hours rental. Signage is confusing

Thomas C. on

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Customer did not leave a comment.

Jonathan R. on

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Great rental experience. Frankie did a great job of hooking up and explaining the trailer and getting on me on my way quickly. He also made the return of the trailer quick and easy.

Anthony S. on

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Customer did not leave a comment.

JIM V. on

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All good and friendly

PHILIP L. on

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WAS NOT HAPPY THAT YOU CHANGED MY PICK UP LOCATION 3 TIMES AND BECAUSE OF THAT I WENT OVER THE MILEAGE BY 20 MILES AND WAS CHARGED AN EXTRA $8 . THOUGHT THAT WAS A LITTLE EXCESSIVE CONSIDERING I RETURNED TRUCK IN LESS THAN A 24HR PERIOD AND WAS CHARGED FOR 48HR AND PAID OVER $400. OTHER THAN THAT EVERYTHING ELSE WAS GOOD

JINCHUL JIMMY P. on

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Customer did not leave a comment.

Peter M. on

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It was just a drop off. Had a nice discussion with the owner. Sorry, forgot his name.

Mike M. on

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I came after hours and did not interact with anyone. I called the next day and the gentleman I spoke with was very nice!

Bernadette M. on

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The place was closed at 8:45 AM. The phone number(S) listed outside did not have an area code, so i tried all of them w/ the local 631 and 516 area codes......I never reached anything that said the name of the company. There were no instructions where to park the truck, but there was a key drop. The street sign said 1 hour parking between 8-6:00.......had to leave there.