Customer Reviews for Detail Science
(U-Haul Neighborhood Dealer)

46 reviews

5239 Cleveland Hwy   Clermont, GA 30527

(678) 400-2907

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(678) 400-2907

5239 Cleveland Hwy
Clermont, GA 30527

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

John is always a pleasure to work with! This is our second time renting from his location and his trailers are always well maintained and ready to go when we need them.

Jennifer C 
Rating:
5.0

Everything went well. No issues. Detail Science was professional in the process.

Seth C 
Rating:
5.0

Customer did not leave a comment.

tom S 
Rating:
5.0

Customer did not leave a comment.

Pete M 
Rating:
5.0

Both the pickup and drop off people were very nice and professional

Hubbard J 
Rating:
5.0

Customer did not leave a comment.

Skyler D 
Rating:
5.0

Friendly and always a quick process

Zach H 
Rating:
5.0

John is super friendly and helpful! Again one of the few places that will connect and disconnect trailer!

STEPHEN C 
Rating:
5.0

Friendly, helpful staff. Will definitely rent from this location again!

SANDRA H 
Rating:
5.0

Good service, good truck, good rental.

Damon E 
Rating:
4.0

Customer did not leave a comment.

STEPHEN M 
Rating:
2.0

The employee said that she couldn’t help with the drop off process when I asked, due to the picture attachments for the returned equipment was glitching and not actually submitting and causing me to have to restart. The location was super tight and I was given absolutely no help parking the equipment, when I was told I had to jackknife the car hauler on the opposite side of the building, where you had the building awning and a concrete wall making it almost impossible to get parked. The truck was sent to the opposite side because that’s the only place they had room for it, because the bay doors being completely cleared are far more important than the uhaul equipment, said the lady who was working there.

Joshua T 
Rating:
2.0

Customer did not leave a comment.

Cindy J 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

Very friendly, helpfull staff made this rental quite easy. I am thankful for their flexibility during tropical storm Idalia.

Claude K 
Rating:
5.0

Customer did not leave a comment.

Larry E 
Rating:
5.0

The staff was very friendly and helpful with everything. I will definitely use this location again if I ever need to rent a Uhaul again.

Shauna R 
Rating:
5.0

Customer did not leave a comment.

Craig L 
Rating:
5.0

perfect

ROBERT S 
Rating:
4.0

Customer did not leave a comment.

jim m 
Rating:
5.0

Customer did not leave a comment.

Scott J 
Rating:
3.0

Customer did not leave a comment.

Danial P 
Rating:
5.0

Much better than the location on Mt Vernon rd.

William D 
Rating:
4.0

Customer did not leave a comment.

KENNETH D 
Rating:
4.0

Nothing against them I dropped the trailer off late at night never got to meet them

Francis P 
Rating:
4.0

Customer did not leave a comment.

Debra p 
Rating:
5.0

Customer did not leave a comment.

SANDY D 
Rating:
5.0

Outstanding service!

Bruce C 
Rating:
5.0

Customer did not leave a comment.

Sandra c 
Rating:
5.0

Very helpful with the paperwork and equipment. Will return!

William T 
Rating:
5.0

John was a fantastic person to do business with. This will be my go to place when I need a U-Haul. He has a very neat and clean detail customizing shop also

Robert S 
Rating:
5.0

Nice friendly person

Don G 
Rating:
5.0

Customer did not leave a comment.

Ed J 
Rating:
5.0

Man was very friendly and accommodating

Robert L 
Rating:
5.0

Customer did not leave a comment.

Sharon W 
Rating:
5.0

Customer did not leave a comment.

Esta J 
Rating:
5.0

John helped us each step of the way as we checked in to pick up the UHaul. He gave advice on what to expect when we dropped it off as well. Highly recommend!

Chad M 
Rating:
5.0

Customer did not leave a comment.

STEPHEN C 
Rating:
5.0

Customer did not leave a comment.

Patricia M 
Rating:
2.0

The person who setup the drop off must've been confused about where I was going to move to. Stated the drop off is a "stone's throw away" it was 30 mins out of the way North from where I lived. That's not a stone's throw unless you're bloody Hercules. He was a nice guy but there needs to be proper checks and balances. Double check the addresses people are moving to against drop off locations and calculate the miles and time so people aren't wasting their time needlessly.

Daniel G 
Rating:
5.0

Customer did not leave a comment.

Rodney T 
Rating:
5.0

Really enjoyed renting from Detail Science! Great customer service, friendly staff, convenient start to finish. Would definitely rent from them again!

Beverly N 
Rating:
5.0

All good

diane o 
Rating:
2.0

They really need more training. Reservation changed sooo many times. Also, for 2 weeks I worried about not being able to rent a car hauler when nearly every location I passed had them on their lot. Found out 2 days before reservation, the regional office had put a hold on them all. This move was the most stressful mostly because of the car hauler situation. I have used uhaul for nearly all my moves. This time was the absolute worst.

Eric B 
Rating:
5.0

John made it very easy to pick up. Super friendly. Thanks!

Michael W 
Rating:
4.0

Lock on box difficult to open. Keys were in another box vs one indicated. John was on site and provided excellent service.

Martha G 
No reviews have been submitted for this location.

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