No complaints
SHERRI N
Customer Reviews for Devon Self Storage DLS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rosalyn helped me and was extremely warm. Her customer service skills went above and beyond and she did more than was necessary to help me and make the drop off extremely easy and stress free!
Sofia II highly recommend Devon's Self Storage. The agents are very professional, patient, informative with any inquires and polite. Excellant service top to bottom. Safe pick up and drop off location.
John wThis is the best uHaul location I have ever rented from.
Robert CExcellent service with representatives that go above and beyond.
Ricardo RMade a stressful time a lot easier to get past. Was a very smooth rental.
Chester WClean the units well, we rented a truck and it was full, the cockroaches came out of the truck, the cockroaches ran around the outside of the truck and that is not good because our belongings get infected. We sprayed it but it was super unpleasant to make the trip with the cockroaches running all over it. our skin and our things
RADOISHKA PRosslyn was amazing!
Timothy MRosalynn was fantastic. She explained everything clearly and made the whole process simple and easy. Thank you very much.
James MLove all these amazing guys at this location they always have been great!
Aishwarya EThe Devon manager was very prompt in leasing the truck to me when I arrived. She gave me a fairly new very nice 15 ft. It was the best for a journey with gusty winds and rain. The truck drove well and had good wiper blades and washer fluid. Thank you!
NANCY RVery friendly and excellent customer service! Definitely would recommend!
Thomas GI have rented from this location several times the lady that runs it is great.
elissa sRosslyn was extremely knowledgeable and answered every question thoroughly. She was friendly with outstanding customer service skills. We will go there for all our future moving needs.
David AWe drive past several other Uhaul places to go to this one because of our great past experience there, and we will continue to do so.
Eileen BIt was great! No changes are needed
Emily TService was excellent no room for improvement. Very happy. Thank you.
chris mThank you
Luis AThey always go above and beyond to accommodate my rental needs!
STACEY SProfessional and friendly service
Thomas WThe hassle of trying to rent with an out-of-state ID was a pain while trying to do it on my cell with no agent present was over the top.
Michael NRosslyn was a big help
CHESTER Wlarger key hole for return/tell customer to use door slot rather than just look at writing on key
Joseph GRoslyn was very professional, courteous,and knowledgeable. I will recommend this location to family and friends.
Paul FRosslyn was amazing! Drop off put us in the pouring rain so she met us with an umbrella and protected us from the rain! Van was super clean! She was very thorough with the rental procedures and broke down the rental fees for us!
Bertha LThis was an excellent location, and the customer service was top notch. I will rent here again for sure and use any services they offer should I need them. The two people I dealt with were an absolute pleasure and made it an enjoyable experience.
Michael KService was awesome! Roslyn and the other young lady working at the office were extremely kind and helpful. I’m not going anywhere else in St. Augustine to rent a vehicle.
Becton CGreat service.
EDWARD RThe price could be a little lower
Mae BI'm in the flooring trade business. My day starts around 8am. My recommendation would be to have some of your branches open around that time.
Jose GNo improvements are needed it’s perfect
Jeremy BThe customer service and location was excellent. However, there were many cockroaches that appeared once we loaded our items in. They came out at dark and were in our boxes that were used to pack wedding goods. I know this is not the fault of location. we are just hoping none got taken into our weddings as we will be the ones with a bad review.
Afton MRoslyn is always great and extremely professional. Love renting from U- Haul because of her.
Sean TRosslyn was so patient with me; I had no idea what I was doing, and she took her time and guided me through the whole process. She went above and beyond for me. Thank you, Rosslyn; this move for me was a very stressful time in my life, and you were a bright spot, helping me along the way. I would highly recommend Rossyln to anyone that needs U-Haul!
Richard DThe cargo van worked great, it was exactly what I needed. Spacious and clean, plenty of storage for all my things. Easy to drive. Employees at Devon self storage were kind, friendly, and welcoming. The experience of the rental process was wonderful, and simplistic. I will definitely use them in the future and recommend them to friends.
Gemma RRoslynn was excellent in communicating how things would progress and helped reassure me of my rental which was not an easy one. I would highly recommend 312 Storage and UHaul!!
Dina AExcellent staff, very informative and helpful
Matt MThe process was very simple and the attendant at Devon storage was extremely kind and helpful.
PHILLIP TRosalyn was extremely helpful. We rented a 15ft truck to move and store out home’s furniture until hurricane Ian passed our area. Although our house was flooded our furniture was spared. I would highly recommend Devon Storage.
mark AROSALYN WAS PLEASANT AND VERY KNOWLEDGABLE. SHE WAS AWESOME
lloyd eSpot on service. Called to see if they had a truck I could pick up immediately. They did all the work while I was in route. Within minutes after arrival I was on my way. Great experience
JOHN CRetain the store manager! Rosslyn Heisser made my very exhausting transition in moving MUCH less stressful because of her knowledge & expertise.
IdaMarie L