Customer Reviews for Dewey Global Ventures LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dewey Global Ventures LLC

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Mary G.
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The personnel was very helpful and friendly.

David B.
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It would be nice for the ladies that work there to have a device to lift the trailer tongues. A simple pry bar on wheels with a long handle would do the trick. Thank you

Karen F.
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Everything was great! Grace was very helpful!

Karen H.
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Customer did not leave a comment.

KEN G.
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Customer did not leave a comment.

matthew M.
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She was great and understood my frustrations

James B.
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You're website is horrible. It, or someone, changed my pickup location at 24 hrs to pickup without my permission, causing me to have to jp through hoops to correct it ( (including 20 minutes on hold waiting to talk to someone). The 24/7 pickup software also failed. Again waiting on line for someone who couldn't help me. The business owner showed up early to rescue me. Never again.

Kyle H.
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It went very well, I would recommend this location to others.

Luis V.
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Customer did not leave a comment.

Derek B.
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Was overcharged and nobody in customer service would do anything about it.

Steven C.
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Awesome

Susan S.
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Very fast return friendly employee.

Jerry H.
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Customer did not leave a comment.

Justin F.
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Customer did not leave a comment.

Stephen R.
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Grace is awesome. So kind. She knows what she's doing and gets you in and out! Thanks Grace!

Molly F.
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We were doing a longer move that included about an hour drive on the interstate. There were four 26' trucks there in the morning when we went to pickup. We were assigned the oldest, most damaged vehicle (too many X stickers to count). As soon as the truck hit 50, it started shaking, so by the time you hit 70 on the interstate, it was like you were on one of those old coined vibrating mattresses from a cheap motel. With the place knowing the predicted mileage that we had, they should have assigned us a better truck. I get that they might not have wanted to add more miles to a newer truck, but the one we had needs some major service or to be decommissioned. We did use the app for pickup and return. That part was pretty simple.

Tony G.
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Customer did not leave a comment.

Amber S.
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The self return feature on the website is a nightmare. It took us almost an hour to check in the van because the site wouldn't load right, then would recognize the location, then wouldn't upload photos. It was a mess and makes me think twice before renting from U-haul again.

Sheldon F.
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Can't think of a thing, everything went smooth through the whole process

Jann J.
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Customer did not leave a comment.

Douglas S.
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Christopher M.
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Customer did not leave a comment.

Thomas M.
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jeffery B.
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We had a great experience with this. Grace was excellent to work with. If all of your places was like this one, you don't need to do anything.

Robert Z.
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Customer did not leave a comment.

Steven C.
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I can't think of anything that you could do better. It was a very good experience.

Jennifer G.
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Customer did not leave a comment.

TAAREN D.
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Jeannine L.
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Gary T.
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cathie K.
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Terrylorne C.
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Make sure that your software is up to date on the self service. The only way that I would recommend this is to go in and don't use the self service.

David G.
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Service is great

Keith L.
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Great service...

David G.
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Customer did not leave a comment.

Brandon H.
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Customer did not leave a comment.

Barbara R.
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Grace was exceptional with us, definitely would reccomend her to anyone moving and in need of a truck!!

David G.
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Customer did not leave a comment.

James I.
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Customer did not leave a comment.

Richard O.
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The trailer flooring seemed very weak and gave a little bit when I walked in middle of it. The trailer possibly needs service. The rental facility is top not and all personnel I've encountered while doing business there is helpful above and beyond normal rental places. I will return over and over.

Jacob L.
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Customer did not leave a comment.

Madison S.
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The lady was nice enough, but I felt very rushed. I was trying to take pictures and go through the app but she was following me around trying to do it on her end even thought she knew I was going through the process on my phone.

Dan D.
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Customer did not leave a comment.

Kelly D.
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Ted M.
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Patricia C.
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They didnt have key or truck or code ready for pick up. Owners grand children came . They were cursing and so unprofessional. and helped she filled out truck information and didnt do walk around with me and entered wrong mileage on truck fortunately I didnt have a good feeling about this so I took pictures of everything before I left lot with time stamp. I will never use this location again. They tried to charge me 561 miles when I only drove 61 miles. I had 15 foot truck for 4 hours. There was no possible way that is conceivable. So very unhappy with this location.

JOSHUA H.
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Friendly help and truck was available on time. However the truck had been beat to death prior to pickup and was in poor condition. There was a leak and some of our furniture got wet during the move.

TIMOTHY D.
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Customer did not leave a comment.

Daniel H.
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Dean H.
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Friendly and helpful representative.

Jennifer B.
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Brandi S.
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RODNEY D.
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The lady that help out was just fantastic and really new her job and extremely friendly.great service all the way around.definetly will recommend her.

Bruce T.
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Customer did not leave a comment.

Aimee C.
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John A.
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ADAM R.
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Karen F.
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The self check out/in process is quite involved and time consuming, especially considering I rented a unit from this location less than a year ago. Having an account didn't save me time at all. Other than that it was great. Somebody was there while I checked In and was friendly and helpful.

Mark G.
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Customer did not leave a comment.

Jeremy M.
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Customer did not leave a comment.

Annie S.
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I am not sure I could improve upon this experience. Grace made sure my experience was convenient, efficient, and effective. It was easy to make the reservation with her, to pick up the truck, and to leave my car at the location while I used the truck. She was friendly, professional, and my whole experience improved my opinion of Uhaul.

Dawn A.
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Customer did not leave a comment.

Brenda K.
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Easy to find.

Brett S.
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Customer did not leave a comment.

margie H.
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Nothing great service

Jose P.
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Great friendly service. For being my first time using the service, it was easy to follow the instructions. ????????

Bridger A.
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Extremely helpful with our rental. I wouldn't have changed a thing. Thank you.

Justin S.
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Customer did not leave a comment.

margie H.
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Thank you for your assist Grace

jamey C.
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Customer did not leave a comment.

KRISTOPHER L.
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They did a phenomenal job on taking care of our needs! Thanks again! KWL

Don D.
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Customer did not leave a comment.

kevin C.
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Excellent service! I always use this location. Lady is friendly and courteous and knows what she's doing.

Violet H.
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I did not receive the dolly i ordered. I still was charged for it. Not happy about that. But overall, i made it work.

Thomas D.
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Customer did not leave a comment.

Becky N.
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They were great to work with But the lady at the Wohlert St. location , in Angola Indiana, she was the best, she went above and beyond to help me. I would definitely go back and see her again.

Eric Y.
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Customer did not leave a comment.

Richard O.
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Every time I have rented from here I am glad I did. They are excellent examples of the Uhaul team. Mattison

Johnnette B.
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Customer did not leave a comment.

Richard O.
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Not much, this is one of the best run Uhaul rental centers that I have ever picked up equipment from. Thanks :-)

Karla S.
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Same as above.

curtis G.
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Customer did not leave a comment.

david G.
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Very kind and helpful customer service!

robert H.
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Customer did not leave a comment.

Rick H.
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Customer did not leave a comment.

Christopher B.
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I understand it was a holiday, but having to pay for 4 days of rental when I only needed it for a 12 hr drive is hard to swallow. I also checked in online including pics of my drivers license and paying in full, and it still took a half hour at least to pick up a trailer.

Anthony P.
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Customer did not leave a comment.

Stephen O.
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Customer did not leave a comment.

CHRISTINA S.
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The truck was returned from the previous customer over an hour after we were scheduled to pick up. One staff member was verbally abusing the owner and made it awkward. The truck was clean but very beaten up. We were compensated with a free furniture dolly. Frustrating experience and not the first time it's happened at this location. Owner was friendly.

Michael P.
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Customer did not leave a comment.

Jeff S.
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Equipment was late being returned from other renter.

Michael S.
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Customer service was amazing! All paperwork all over in order and truck was ready to go.

Mike H.
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Customer did not leave a comment.

Stefanie P.
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Customer did not leave a comment.

Richard W.
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Customer did not leave a comment.

Richard O.
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Not much to improve there as far as location. Grace is and excellent representative and takes care of needs instantly. I cannot say enough good things about all the staff there.

Mary T.
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Customer did not leave a comment.

Roxanna D.
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Customer did not leave a comment.

Bruce N.
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Great staff to work witn in a small town.

Bruce N.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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