Customer Reviews for Dewolfe Lumber Company

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dewolfe Lumber Company

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PATRICK M. on

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Inside of truck wasnt the cleanest..could be better.

Joseph W. on

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Customer did not leave a comment.

Melissa K. on

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It was closed when I dropped off the truck, so not much to comment on. Sorry.

Jenifer K. on

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I rented 2 different trucks 2 weekends in a row from Dewolfe. The 3 employees I dealt with were all great, trucks were in great condition. The process was painless. I’ll definitely make sure all my truck rentals happen at this location.

Jeffery C. on

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Smooth and very helpful staff .. experience was a amazing

Meliton O. on

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Customer did not leave a comment.

Melanie T. on

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Keep those trucks in as excellent mechanical condition as the one I rented! I felt very safe. Awesome engine & brakes

John S. on

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The effort and kindness were exceptional. But they had computer issues when handling cutomers renting trucks resulting in a 45 min delay. Also it was difficult getting a phone internet connection from their office so I could upload my drivers license. After returning the truck I could get a good connection out in the parking lot.

Domingo B. on

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Customer did not leave a comment.

Matthew G. on

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Location advertises they are open until 3pm on Sundays, but when I arrived at 2:55pm, the location was closed and locked

LAWRENCE Q. on

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The odometer reading was inaccurate

Frank T. on

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I got take for 25 dollars in gas because your truck gauge doe snot work properly it took 51 dollars to get to 3/4 full the went to full 5 mins later I was fulling it to 3/4 I want those funds back

Edward H. on

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Check-in could not have been faster and easier, thank you!

Pedro M. on

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Get people with better attitude who likes their job and better customer service.

Allan H. on

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I hate the app, from now on I will deal with a person not the cell phone

Nora K. on

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Customer did not leave a comment.

Arsen A. on

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Good !!!!!!!

David J. on

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Maria L. on

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Kimberly C. on

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Rhea M. on

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Because it takes about 10 minutes to enter all the information in the computer, I suggest scheduling people every 10 minutes. When I was done with my paperwork there was a line 6 people deep. The mood was getting unpleasant. This can be avoided.

Roderick M. on

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Very disappointed in this rental vehicle. I frequently rent from this U-Haul location, and have had good experiences. The owners and employees are wonderful people. The vehicle I rented on 08/30/2019 needs serious repair. The brake system is bad. The shocks / struts are so worn out that it bounced so bad traveling down the road that it caused my furniture to be shifted and beat up. The transmission system does not properly shift. The rubber mounts attaching the payload box to the chassis are worn out. I am not one to complain! However, this vehicle needs repair. I feel it does not represent U-Haul standards. And, it is not safe for inexperienced drivers to be renting. Roderick Mimbs

Gary M. on

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Quick and in&out.

Thomas M. on

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Jorge L. on

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MARTIN D. on

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Owner amazing like always. She took good care of me yesterday. I’ll keep coming back because of her.

Richard S. on

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Chris R. on

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I didn’t know the 10’ didn’t have a ramp

Tyrone D. on

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Jesus R. on

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Ed S. on

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Kathy B. on

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I never went there. My unit was delivered and picked up. Every thing went very well and the girl on the phone was extremely nice to deal with. Thank you for a great experience.