When I arrived I waited a long time in the store for someone to help. Then the store worker kept â€œgetting kicked offâ€ so he had to restart the process a few times on his phone. I ended up missing my time frame for my storage. On top of that, he added 2 different insurances onto the rental without my permission. When I asked about the price he didn't mention he added the insurance. When I called uhaul to extend another day (because the delay caused me to be late for my storage that was closing) the woman informed me that I also had to pay for the insurance (that I did not ask for & did not know about) for another day. Horrible experience & stressful.Ramel J.
Customer Reviews for Diamond Auto Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was pretty much well maintained. The only exception is that black material that's on the inside of the truck that goes around the window on the driver side randomly came off.Bilal H.
Customer did not leave a comment.Ronnie R.
Customer did not leave a comment.MELISSA R.