Customer Reviews for Diamond Mine Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Diamond Mine Storage

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Liza B. on

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These are super nice folks who run this place. I would recommend this facility to anyone looking for storage space and/or uhaul services.

Reno R. on

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Jeannette G. on

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Thank you, easy check out

Brandon P. on

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Nicholas W. on

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Very convenient and close by. Customer service was great

Ramon C. on

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Ronald H. on

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PAMELA R. on

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DOMINIC I. on

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Mikel D. on

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RC and Evelyn were super helpful!

STEVEN V. on

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The people that worked her were very friendly and knowledgeable. He apologized for there still being mud on the floorboard from the previous user. But it wasn't a bug deal to me. Uhaul screwed up my reservation and truck size but was not the fault of this location. It was the online service itself.

NICK K. on

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JUN S. on

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Quick and nice customer service.

KATHRYN O. on

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I never knew this location was so close to home! Im so happy my friend referred me here. The customer service is beyond excellent! They really make you feel like family. I will be coming back and referring my friends here too!

Kendrick B. on

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Walter was a great guy! If you’re ever here he will take care of you !

Deniz G. on

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Friendly and fast service, Very supportive team

Myla M. on

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Great service!

MYLA M. on

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Great service...Staff are very friendly and energetic. Will definitely refer and come again!!!??

ROBERT R. on

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The personnel were extremely friendly and knowledgeable. I would come again and recommend this place.

RICHARD O. on

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CHRISTINE F. on

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We love diamond mine storage. This is the reason why we rented a uhaul with them. Awesome job RC and DM Team!

ROLANDO SANTOS S. on

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People in this location are great as usual

LORENZO C. on

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Ahmad J. on

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Kyaw Z. on

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The people here asked me for my exact credit card number, the expiration, the security code? She was writing it down. I already prepaid over the internet and it should’ve just been a quick process and charge to my card automatically already, so I’m not sure why she was writing my credit card info again when I already prepaid online.

Konstantin K. on

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Gated location. Low gas 1/4 of tank. Rude personnel

Anne V. on

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Don't change a person's pick up location!!! I reserved a truck at the Jackson St. location in Hayward but was told I had to go to another location to pick it up. Also, my email then changed my "preferred location" to the one U-haul decided, not me. Though the staff at this location were very nice and the truck was ready, I had to go way out of my way to get it ... I have made a complaint by phone and my reference ID# is 1630473. Though picking up the truck at a different location was very inconvenient and annoying, I do want to say every single staff person I encountered during pick up, drop off AND my phone call in the main office have been super nice and as helpful as they can be. I was told I should hear back from someone in the next few days. Thank you

ERIC K. on

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DANA T. on

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JERRY S. on

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