Customer Reviews for Diberville Equipment Rental
(U-Haul Neighborhood Dealer)

152 reviews

10509 Lemoyne Blvd   D'Iberville, MS 39540

(228) 396-2004

Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 396-2004

10509 Lemoyne Blvd
D'Iberville, MS 39540

Services at this Location:

Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Guy D. 
Rating:
5.0

The only place I will rent from

Gene S. 
Rating:
3.0

Customer did not leave a comment.

tracey W. 
Rating:
3.0

Customer did not leave a comment.

TERRI M. 
Rating:
3.0

Make sure previous customers clean and properly gas up the vehicles upon return. My vehicle has less than half a tank of gas when I picked it up.

Tyrell H. 
Rating:
5.0

Awesome people...will definitely use again

Geoffrey L. 
Rating:
5.0

The staff was helpful and super nice! Will definitely recommend them to any and all people!

TRACY D. 
Rating:
5.0

The only bad thing I can say is that the gas tank wasn't full when we picked it up. I had to pay $47 to fill it up and only went about 45 miles. No refund on gas not used. So this ended up costing me an added $40

dustin H. 
Rating:
5.0

Top drawer service!!

Michael M. 
Rating:
5.0

Hi, I used this place to move to my new apartment and I thought it was great. I rented a 10-ft and had never driven one, but it was surprisingly easy.

Beth D A. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

MIKELL H. 
Rating:
5.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

SARA O. 
Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
5.0

Great customer service

WILLIE S. 
Rating:
5.0

Customer did not leave a comment.

anthony P. 
Rating:
5.0

Customer did not leave a comment.

Eugene C. 
Rating:
1.0

I ordered the Uhaul a week prior before we needed it. When the day came, we were sent to 3 different Uhaul locations before we could get a truck. Which put us 3 hours behind schedule. I was told the wrong price and to top everything off we were charged a “cleaning fee” of $27 when we cleaned the truck completely before returning it. I called and spoke to someone who said we would be refunded but I received another receipt today stating that I was still being charged the $27. Highly disappointed in my experience.

Paul F. 
Rating:
3.0

We was not informed of the dent that was on the driver side of the truck. Also, before renting a truck the renter should be allowed to do a walk around to ensure the truck they are about to rent is not damaged. We did not get to look at the truck before paying and signing for the truck. But other than that it was an okay service.

Leeann B. 
Rating:
5.0

Your employees were very helpful and cordial. We will definitely come back for future needs.

Alex A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

Catina C. 
Rating:
5.0

Customer did not leave a comment.

Skip R. 
Rating:
5.0

Above and beyond excellent . Most helpful experience above excellent . We were given S&E storage and stopped there first . Would rate S&E below poor service . A storage site no one in the office but we did call and someone was on site when I called and left a message and they assisted another customer waiting . We were told to unhook the 6x12 and she would be back. I didn't have the strength to lift this trailer off the hitch nor my daughter . We left this uhaul drop off with the trailer and went to another uhaul site we're they did not take Trailers because no one to lift it off. Recommended the Diberville drop off and the service WAS BEYOND EXCELLENT , courteous , friendly , excellent customer service , helpful . Would highly recommend the drop off we used and to rent another uhaul . I will be using this shop for other items I might need done .

brittany D. 
Rating:
3.0

Customer did not leave a comment.

Regina A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Edwin H. 
Rating:
5.0

Everything was great. The personnel was courteous and professional, very helpful. Will absolutely recommend.

Holly P. 
Rating:
4.0

Customer did not leave a comment.

Terry R. 
Rating:
5.0

Easy rental and return - great experience

tj T. 
Rating:
3.0

This is not a dedicated U-Haul store. This location/business was also a equipment rental, consignment store, arts and craft.

Jerry L. 
Rating:
3.0

I was charged for 2 furniture dollies and only received one. He did not correct on bill.

Rita S. 
Rating:
5.0

this place was not our chosen dropoff, but that worthless bunch at 10328 Lemoyne was not there. So, this place, 10509 Lemoyne were there and helped us. uhaul knows the 10328 lemoyne have a reputation for whenever service and they tolerate it. this problem is all on uhaul for permitting it. With that said, there are good dependable people working at 10509 Lemoyne, so uhaul got lucky with them.

Richard B. 
Rating:
3.0

Make sure all of the trash, boxes, dirt is cleaned up out of the back end of the truck as well as in the cab part.

tara M. 
Rating:
4.0

Customer did not leave a comment.

SPENCER J. 
Rating:
5.0

The two people I dealt with was excellent, no issues, very cooperative. I wanted to load the truck and pick the trailer up last. No problems. They were great!!

john M. 
Rating:
4.0

Customer did not leave a comment.

Margaret C. 
Rating:
4.0

Consider Lowering your storage fees. The prices are outrageous. Other than that, you have a great staff of employees who really care about their job & what it consists of.

Andrea W. 
Rating:
3.0

I didn't like that you got only 10 miles had I known this I wouldn't chosen this route made a local move more expensive. I wouldn't recommend it.

Steven L. 
Rating:
5.0

Our drop off location was great!

Cody B. 
Rating:
5.0

We had a great moving experience. The location gave us great customer service.

scot B. 
Rating:
5.0

Customer did not leave a comment.

Randy N. 
Rating:
1.0

The service was very very bad I would not recommend anyone to use this service anymore and I will never use it again

JULIETTE F H. 
Rating:
5.0

I love using this location to get all of my U-Haul needs met

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
4.0

Customer did not leave a comment.

RYAN B. 
Rating:
4.0

Customer did not leave a comment.

GINGER T. 
Rating:
4.0

Customer did not leave a comment.

Regina J. 
Rating:
1.0

Trailer was not ready when I arrived at the pickup time, it has loaded with chairs from a previous rental. The person that checked me in did not take time to help me check the brake lights and turn signals to assure all were working.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

Raven M. 
Rating:
5.0

Customer did not leave a comment.

Yvonne M. 
Rating:
5.0

I can't remember the gentleman's name that helped me. He was very professional and courteous.

Kathleen M. 
Rating:
5.0

Nothing. The guy that runs D'Iberville Equipment Rental is top notch. Defiantly the best place to rent a uhaul from on the coast.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Brandon P. 
Rating:
5.0

When I turned the truck in after hours on a Saturday I locked my personal keys in the truck. I contacted the owner thru a friend of a friend and he made arrangements to unlock the truck and I retrieved my keys. Now THAT'S SERVICE!

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

sherry A. 
Rating:
4.0

Secrure the ramps so they don't bang and rattle

Thomas R. 
Rating:
5.0

Easy to deal with and pleasant folks.

Michael T. 
Rating:
5.0

The guys there that day were great. I had reserved a truck just up the road, and when I got there, they had no record of my reservation. The address where I got this truck was very accommodating, had a truck right then, and my move went on without a hitch.

Dawn S. 
Rating:
5.0

The employees were polite and friendly. The location was easy to locate, and they open earlier than most other places that you get/ drop off uhauls. This is really convenient if you need an early start to your day.

William H. 
Rating:
4.0

My car wouldn't start. So couldn't get it off tow ramp. Worker let me use his personal jumper cables and assisted me. Above and beyond.

Theodore M. 
Rating:
4.0

Customer did not leave a comment.

Bill C. 
Rating:
5.0

Customer did not leave a comment.

Fabian H. 
Rating:
2.0

Customer did not leave a comment.

Adam N. 
Rating:
5.0

Customer did not leave a comment.

Billy G. 
Rating:
5.0

The gentlemen at this location were polite and helpful. The equipment was clean but it had foil or duct tape holding part of the wheel well together. Great experience. I would use them again if needed.

Derek M. 
Rating:
4.0

Customer did not leave a comment.

Dorothy D. 
Rating:
5.0

Very helpful. It was my first time ever using a U-Haul to tow a car. The employees here made sure I knew what to do, helped me with how to attach and detach the trailer, etc. Very helpful. A++

Robert P. 
Rating:
3.0

Customer did not leave a comment.

CARMEN H. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Great service

tom S. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Sidney T. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Winfred H. 
Rating:
5.0

Customer did not leave a comment.

Earnest W. 
Rating:
5.0

Customer did not leave a comment.

Zachary H. 
Rating:
5.0

By pre-registering online the pick up process was very quick. Employees at this site were very helpful and courteous.

Scott N. 
Rating:
5.0

Customer did not leave a comment.

DARRELL J. 
Rating:
5.0

Great guys! Thank you for your service from one vet to another!

Ben C. 
Rating:
5.0

I dropped it off at night and thanks for receipt by mail 1st thing in the morning

Derek P. 
Rating:
1.0

worst experience never use this company again

michael F. 
Rating:
5.0

Nothing, everything was awesome, everybody was friendly and very helpful.

Rita C. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Sarah D. 
Rating:
5.0

Great customer service

BILL P. 
Rating:
2.0

The staff was rather cold and seemed to be disinterested.

Michael G. 
Rating:
5.0

All U Haul stores are not the same( Especially the Gulfport, MS Store on Pass Road). I decided to go to the stores that treat me with respect and don't try to take advantage of me if I'm ten minutes late in returning a trailer or truck.

MICHAEL R. 
Rating:
4.0

Customer did not leave a comment.

Brian Q. 
Rating:
4.0

Customer did not leave a comment.

Rochelle H. 
Rating:
4.0

Customer did not leave a comment.

Roger E. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
3.0

Customer did not leave a comment.

rashard W. 
Rating:
4.0

The truck was not cleaned or ready for pick up. None of the supplies requested were ready. They did clean after I requested it. I had to wait for someone to go to another place to get the supplies.

SUSAN M. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

You guys are awesome...!!!

SCOTT W. 
Rating:
4.0

Customer did not leave a comment.

Marie C. 
No reviews have been submitted for this location.

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