Customer Reviews for Diberville Equipment Rental
(U-Haul Neighborhood Dealer)

224 reviews

10509 Lemoyne Blvd   D'Iberville, MS 39540

(228) 396-2004

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 396-2004

10509 Lemoyne Blvd
D'Iberville, MS 39540

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert J 
Rating:
5.0

Great!

MITCHELL M 
Rating:
5.0

This location has the best service and friendly employees!!!

ALICE W 
Rating:
4.0

Customer did not leave a comment.

Andre G 
Rating:
5.0

The professionalism of the staff, the organization and cleanliness of the shop was wonderful. The entire experience from initial internet contact to picking up and returning the truck was wonderful. Your shop has become "my home" when I need another truck. Thank you so much for a smooth, easy business transaction. As you provided me with the perfect solution, my advice is to keep doing what you are doing.

saundra l 
Rating:
5.0

It was such a great place to rent the Uhaul from. He had everything I needed to make my move smooth. Highly recommend.

Melanie M 
Rating:
3.0

Please provide all equipment a customers reserves and purchases. I was charged for an appliance dolly I didn’t receive and had no way of talking to anyone due to it not being business hours.

Brittany C 
Rating:
3.0

Customer did not leave a comment.

Jasmine D 
Rating:
5.0

VERY helpful and attentive. Would definitely use them again.

Phil W 
Rating:
5.0

Everything was just fine. No problems,

NARCISSIE P 
Rating:
5.0

Customer did not leave a comment.

Rob C 
Rating:
5.0

I did not have adequate transportation to home to drop off my vehicle, they also transported me to another UHAUL location to pick up the right size UHAUL truck to rent, first class customer service !!!!!!!

Bennie K 
Rating:
2.0

Do not use uhaul in Mississippi they will rip you off!

Chaniece P 
Rating:
3.0

Customer did not leave a comment.

Arianna M 
Rating:
5.0

Investigate thoroughly why BJ's was so repeatedly not showing up to give service while we were stranded for more than 4 hours

John K 
Rating:
5.0

Customer did not leave a comment.

Thomas A 
Rating:
5.0

Customer did not leave a comment.

Myra M 
Rating:
5.0

Nothing at this time. Sorry for the delay

shannon M 
Rating:
5.0

Great experience. Yes, I strongly recommend!

Thomas A 
Rating:
5.0

Customer did not leave a comment.

Labaron B 
Rating:
5.0

The only thing I would recommend is adding a ramp to the truck to assist movers.

Alex B 
Rating:
5.0

Customer did not leave a comment.

garland m 
Rating:
5.0

Customer did not leave a comment.

jason p 
Rating:
5.0

Let people know ahead of time that customers have to spend 10-15minutes after their trip when returning the U-Haul rental that they have to do a return inspection with photos and questionnaires or get charged $20! Which in my opinion has always been the U-Haul‘s responsibility to inspect the vehicle afterwards not the customers. Doesn’t make any sense, are they not going to check the gas, mileage, and the cleanliness of the cab or the cargo area themselves anyways?

CARL C 
Rating:
5.0

There was no dolly and please offer replacement key insurance too bc I wasn’t aware it exists.

Nicole P 
Rating:
3.0

Customer did not leave a comment.

RITA G 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
5.0

Customer did not leave a comment.

Wendy S 
Rating:
4.0

Customer did not leave a comment.

Damian M 
Rating:
5.0

Customer did not leave a comment.

Emily M 
Rating:
3.0

I was scheduled to pick up the vehicle before office hours, but they were actually there so I received the keys directly from the agent. I was missing the Furniture Dolly and didn't know it until arriving at my storage unit. Fortunately we were moving 'in-town' and I was able to use my personal vehicle to go back to pick it up. Turns out they did not have any. The agent was kind enough and apologized, and looked for something else that might work to no avail. She removed the charge from the reservation. Some how knowing the truck has been sanitized before hand would be a nice/safe addition. The owner/agent was very accommodating and other than above we had a pleasant rental experience.

GLORIA P 
Rating:
5.0

Outstanding Customer Service!

MICHAEL S 
Rating:
5.0

Customer did not leave a comment.

Angela F 
Rating:
5.0

Everyone was professional and courteous.

Carol H 
Rating:
5.0

Excellent personal service from the local Rep. The condition and quality of the equipment was fantastic.

James M 
Rating:
5.0

Customer did not leave a comment.

Tara S 
Rating:
5.0

Customer did not leave a comment.

Angela S 
Rating:
5.0

Customer did not leave a comment.

Dale R 
Rating:
5.0

Customer did not leave a comment.

Christie E 
Rating:
5.0

Customer did not leave a comment.

Samantha B 
Rating:
5.0

Customer did not leave a comment.

Marvin H 
Rating:
2.0

Customer did not leave a comment.

KAITLYN P 
Rating:
5.0

Basically Brand New Truck, And Rode and Drove Smooth as Butter and Very Easy on Fuel Rented it From Diberville Equipment Rental and Mr Earl Made Everything a Breeze.

Hudson M 
Rating:
5.0

Everything thing was perfect thank you sooo much

Kreshanda P 
Rating:
2.0

trailer not maintained

sherly s 
Rating:
5.0

Customer did not leave a comment.

Jeff S 
Rating:
5.0

Customer did not leave a comment.

Maria T 
Rating:
5.0

Nothing thank you for the experience

Kenneth B 
Rating:
5.0

I didn't catch the man's name who helped us but he actually made a very stressful situation better with his wonderful attitude and display of kindness. Thank you and i hope you see this and have a wonderful holiday!

Michelle F 
Rating:
5.0

Customer did not leave a comment.

NIKKI C 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
3.0

Not sure - I dropped off truck and keys after hours.

JONATHAN B 
Rating:
5.0

Customer did not leave a comment.

Brandy M 
Rating:
4.0

Customer did not leave a comment.

Samuel C 
Rating:
5.0

Customer did not leave a comment.

Shannon W 
Rating:
5.0

Customer did not leave a comment.

Arthur M 
Rating:
5.0

The staff was great and the service was wonderful.

Joseph C 
Rating:
5.0

Replace tire straps

Michael M 
Rating:
5.0

Customer did not leave a comment.

SHANE C 
Rating:
5.0

Customer did not leave a comment.

SHANE C 
Rating:
5.0

Customer did not leave a comment.

Jeff S 
Rating:
5.0

Customer did not leave a comment.

lillian s 
Rating:
5.0

Great customer service, easy to work with, equipment exactly what I needed for the job.

Riley H 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

Very nice helpful personnel.

Rick S 
Rating:
4.0

Customer did not leave a comment.

Pamela K 
Rating:
5.0

Customer did not leave a comment.

Nicholas V 
Rating:
3.0

Customer did not leave a comment.

Rachelle Y 
Rating:
3.0

Customer did not leave a comment.

Jacob R 
Rating:
5.0

Customer did not leave a comment.

ERICA T 
Rating:
5.0

The woman at the desk was so nice and helpful.

Denise D 
Rating:
5.0

Customer did not leave a comment.

Guy D 
Rating:
5.0

The only place I will rent from

Gene S 
Rating:
3.0

Customer did not leave a comment.

tracey w 
Rating:
3.0

Customer did not leave a comment.

TERRI M 
Rating:
3.0

Make sure previous customers clean and properly gas up the vehicles upon return. My vehicle has less than half a tank of gas when I picked it up.

Tyrell H 
Rating:
5.0

Awesome people...will definitely use again

Geoffrey L 
Rating:
5.0

The staff was helpful and super nice! Will definitely recommend them to any and all people!

TRACY D 
Rating:
5.0

The only bad thing I can say is that the gas tank wasn't full when we picked it up. I had to pay $47 to fill it up and only went about 45 miles. No refund on gas not used. So this ended up costing me an added $40

dustin h 
Rating:
5.0

Top drawer service!!

Michael M 
Rating:
5.0

Hi, I used this place to move to my new apartment and I thought it was great. I rented a 10-ft and had never driven one, but it was surprisingly easy.

Beth D 
Rating:
5.0

Customer did not leave a comment.

Ronald B 
Rating:
5.0

Customer did not leave a comment.

MIKELL h 
Rating:
5.0

Customer did not leave a comment.

Joe C 
Rating:
5.0

Customer did not leave a comment.

Sarah S 
Rating:
5.0

Customer did not leave a comment.

SARA O 
Rating:
5.0

Customer did not leave a comment.

Danny W 
Rating:
5.0

Great customer service

WILLIE S 
Rating:
5.0

Customer did not leave a comment.

anthony p 
Rating:
5.0

Customer did not leave a comment.

Eugene C 
Rating:
1.0

I ordered the Uhaul a week prior before we needed it. When the day came, we were sent to 3 different Uhaul locations before we could get a truck. Which put us 3 hours behind schedule. I was told the wrong price and to top everything off we were charged a “cleaning fee” of $27 when we cleaned the truck completely before returning it. I called and spoke to someone who said we would be refunded but I received another receipt today stating that I was still being charged the $27. Highly disappointed in my experience.

Paul F 
Rating:
3.0

We was not informed of the dent that was on the driver side of the truck. Also, before renting a truck the renter should be allowed to do a walk around to ensure the truck they are about to rent is not damaged. We did not get to look at the truck before paying and signing for the truck. But other than that it was an okay service.

Leeann B 
Rating:
5.0

Your employees were very helpful and cordial. We will definitely come back for future needs.

Alex A 
Rating:
5.0

Customer did not leave a comment.

Jennifer H 
Rating:
5.0

Customer did not leave a comment.

Catina C 
Rating:
5.0

Customer did not leave a comment.

Skip R 
Rating:
5.0

Above and beyond excellent . Most helpful experience above excellent . We were given S&E storage and stopped there first . Would rate S&E below poor service . A storage site no one in the office but we did call and someone was on site when I called and left a message and they assisted another customer waiting . We were told to unhook the 6x12 and she would be back. I didn’t have the strength to lift this trailer off the hitch nor my daughter . We left this uhaul drop off with the trailer and went to another uhaul site we’re they did not take Trailers because no one to lift it off. Recommended the Diberville drop off and the service WAS BEYOND EXCELLENT , courteous , friendly , excellent customer service , helpful . Would highly recommend the drop off we used and to rent another uhaul . I will be using this shop for other items I might need done .

brittany d 
Rating:
3.0

Customer did not leave a comment.

Regina A 
Rating:
5.0

Customer did not leave a comment.

Cynthia G 
No reviews have been submitted for this location.

Additional Services at this Location

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