Customer Reviews for Diberville Equipment Rental
(U-Haul Neighborhood Dealer)

201 reviews

10509 Lemoyne Blvd   D'Iberville, MS 39540

(228) 396-2004

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(228) 396-2004

10509 Lemoyne Blvd
D'Iberville, MS 39540

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Let people know ahead of time that customers have to spend 10-15minutes after their trip when returning the U-Haul rental that they have to do a return inspection with photos and questionnaires or get charged $20! Which in my opinion has always been the U-Haul‘s responsibility to inspect the vehicle afterwards not the customers. Doesn't make any sense, are they not going to check the gas, mileage, and the cleanliness of the cab or the cargo area themselves anyways?

CARL C. 
Rating:
5.0

There was no dolly and please offer replacement key insurance too bc I wasn't aware it exists.

Nicole P. 
Rating:
3.0

Customer did not leave a comment.

RITA G. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Wendy S. 
Rating:
4.0

Customer did not leave a comment.

Damian M. 
Rating:
5.0

Customer did not leave a comment.

Emily M. 
Rating:
3.0

I was scheduled to pick up the vehicle before office hours, but they were actually there so I received the keys directly from the agent. I was missing the Furniture Dolly and didn't know it until arriving at my storage unit. Fortunately we were moving 'in-town' and I was able to use my personal vehicle to go back to pick it up. Turns out they did not have any. The agent was kind enough and apologized, and looked for something else that might work to no avail. She removed the charge from the reservation. Some how knowing the truck has been sanitized before hand would be a nice/safe addition. The owner/agent was very accommodating and other than above we had a pleasant rental experience.

GLORIA P. 
Rating:
5.0

Outstanding Customer Service!

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Angela F. 
Rating:
5.0

Everyone was professional and courteous.

Carol H. 
Rating:
5.0

Excellent personal service from the local Rep. The condition and quality of the equipment was fantastic.

James M. 
Rating:
5.0

Customer did not leave a comment.

Tara S. 
Rating:
5.0

Customer did not leave a comment.

Angela S. 
Rating:
5.0

Customer did not leave a comment.

Dale R. 
Rating:
5.0

Customer did not leave a comment.

Christie E. 
Rating:
5.0

Customer did not leave a comment.

Samantha B. 
Rating:
5.0

Customer did not leave a comment.

Marvin H. 
Rating:
2.0

Customer did not leave a comment.

KAITLYN P. 
Rating:
5.0

Basically Brand New Truck, And Rode and Drove Smooth as Butter and Very Easy on Fuel Rented it From Diberville Equipment Rental and Mr Earl Made Everything a Breeze.

Hudson M. 
Rating:
5.0

Everything thing was perfect thank you sooo much

Kreshanda P. 
Rating:
2.0

trailer not maintained

sherly S. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Maria T. 
Rating:
5.0

Nothing thank you for the experience

Kenneth B. 
Rating:
5.0

I didn't catch the man's name who helped us but he actually made a very stressful situation better with his wonderful attitude and display of kindness. Thank you and i hope you see this and have a wonderful holiday!

Michelle F. 
Rating:
5.0

Customer did not leave a comment.

NIKKI C. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
3.0

Not sure - I dropped off truck and keys after hours.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Brandy M. 
Rating:
4.0

Customer did not leave a comment.

Samuel C. 
Rating:
5.0

Customer did not leave a comment.

Shannon W. 
Rating:
5.0

Customer did not leave a comment.

Arthur M. 
Rating:
5.0

The staff was great and the service was wonderful.

Joseph C. 
Rating:
5.0

Replace tire straps

Michael M. 
Rating:
5.0

Customer did not leave a comment.

SHANE C. 
Rating:
5.0

Customer did not leave a comment.

SHANE C. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

lillian S. 
Rating:
5.0

Great customer service, easy to work with, equipment exactly what I needed for the job.

Riley H. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Very nice helpful personnel.

Rick S. 
Rating:
4.0

Customer did not leave a comment.

Pamela K. 
Rating:
5.0

Customer did not leave a comment.

Nicholas V. 
Rating:
3.0

Customer did not leave a comment.

Rachelle Y. 
Rating:
3.0

Customer did not leave a comment.

Jacob R. 
Rating:
5.0

Customer did not leave a comment.

ERICA T. 
Rating:
5.0

The woman at the desk was so nice and helpful.

Denise D. 
Rating:
5.0

Customer did not leave a comment.

Guy D. 
Rating:
5.0

The only place I will rent from

Gene S. 
Rating:
3.0

Customer did not leave a comment.

tracey W. 
Rating:
3.0

Customer did not leave a comment.

TERRI M. 
Rating:
3.0

Make sure previous customers clean and properly gas up the vehicles upon return. My vehicle has less than half a tank of gas when I picked it up.

Tyrell H. 
Rating:
5.0

Awesome people...will definitely use again

Geoffrey L. 
Rating:
5.0

The staff was helpful and super nice! Will definitely recommend them to any and all people!

TRACY D. 
Rating:
5.0

The only bad thing I can say is that the gas tank wasn't full when we picked it up. I had to pay $47 to fill it up and only went about 45 miles. No refund on gas not used. So this ended up costing me an added $40

dustin H. 
Rating:
5.0

Top drawer service!!

Michael M. 
Rating:
5.0

Hi, I used this place to move to my new apartment and I thought it was great. I rented a 10-ft and had never driven one, but it was surprisingly easy.

Beth D A. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

MIKELL H. 
Rating:
5.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

SARA O. 
Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
5.0

Great customer service

WILLIE S. 
Rating:
5.0

Customer did not leave a comment.

anthony P. 
Rating:
5.0

Customer did not leave a comment.

Eugene C. 
Rating:
1.0

I ordered the Uhaul a week prior before we needed it. When the day came, we were sent to 3 different Uhaul locations before we could get a truck. Which put us 3 hours behind schedule. I was told the wrong price and to top everything off we were charged a “cleaning fee” of $27 when we cleaned the truck completely before returning it. I called and spoke to someone who said we would be refunded but I received another receipt today stating that I was still being charged the $27. Highly disappointed in my experience.

Paul F. 
Rating:
3.0

We was not informed of the dent that was on the driver side of the truck. Also, before renting a truck the renter should be allowed to do a walk around to ensure the truck they are about to rent is not damaged. We did not get to look at the truck before paying and signing for the truck. But other than that it was an okay service.

Leeann B. 
Rating:
5.0

Your employees were very helpful and cordial. We will definitely come back for future needs.

Alex A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

Catina C. 
Rating:
5.0

Customer did not leave a comment.

Skip R. 
Rating:
5.0

Above and beyond excellent . Most helpful experience above excellent . We were given S&E storage and stopped there first . Would rate S&E below poor service . A storage site no one in the office but we did call and someone was on site when I called and left a message and they assisted another customer waiting . We were told to unhook the 6x12 and she would be back. I didn't have the strength to lift this trailer off the hitch nor my daughter . We left this uhaul drop off with the trailer and went to another uhaul site we're they did not take Trailers because no one to lift it off. Recommended the Diberville drop off and the service WAS BEYOND EXCELLENT , courteous , friendly , excellent customer service , helpful . Would highly recommend the drop off we used and to rent another uhaul . I will be using this shop for other items I might need done .

brittany D. 
Rating:
3.0

Customer did not leave a comment.

Regina A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Edwin H. 
Rating:
5.0

Everything was great. The personnel was courteous and professional, very helpful. Will absolutely recommend.

Holly P. 
Rating:
4.0

Customer did not leave a comment.

Terry R. 
Rating:
5.0

Easy rental and return - great experience

tj T. 
Rating:
3.0

This is not a dedicated U-Haul store. This location/business was also a equipment rental, consignment store, arts and craft.

Jerry L. 
Rating:
3.0

I was charged for 2 furniture dollies and only received one. He did not correct on bill.

Rita S. 
Rating:
5.0

this place was not our chosen dropoff, but that worthless bunch at 10328 Lemoyne was not there. So, this place, 10509 Lemoyne were there and helped us. uhaul knows the 10328 lemoyne have a reputation for whenever service and they tolerate it. this problem is all on uhaul for permitting it. With that said, there are good dependable people working at 10509 Lemoyne, so uhaul got lucky with them.

Richard B. 
Rating:
3.0

Make sure all of the trash, boxes, dirt is cleaned up out of the back end of the truck as well as in the cab part.

tara M. 
Rating:
4.0

Customer did not leave a comment.

SPENCER J. 
Rating:
5.0

The two people I dealt with was excellent, no issues, very cooperative. I wanted to load the truck and pick the trailer up last. No problems. They were great!!

john M. 
Rating:
4.0

Customer did not leave a comment.

Margaret C. 
Rating:
4.0

Consider Lowering your storage fees. The prices are outrageous. Other than that, you have a great staff of employees who really care about their job & what it consists of.

Andrea W. 
Rating:
3.0

I didn't like that you got only 10 miles had I known this I wouldn't chosen this route made a local move more expensive. I wouldn't recommend it.

Steven L. 
Rating:
5.0

Our drop off location was great!

Cody B. 
Rating:
5.0

We had a great moving experience. The location gave us great customer service.

scot B. 
Rating:
5.0

Customer did not leave a comment.

Randy N. 
Rating:
1.0

The service was very very bad I would not recommend anyone to use this service anymore and I will never use it again

JULIETTE F H. 
Rating:
5.0

I love using this location to get all of my U-Haul needs met

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
4.0

Customer did not leave a comment.

RYAN B. 
Rating:
4.0

Customer did not leave a comment.

GINGER T. 
Rating:
4.0

Customer did not leave a comment.

Regina J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top