Customer Reviews for Dillon Road Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dillon Road Self Storage

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Larry R. on

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LORY L. on

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steve C. on

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Welcome person was great!!!

Oliver W. on

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General comment: I have rented from Uhaul two trailers in the last 8 weeks. On the first rental the pickup location was rescheduled once to a very inconvenient location and on the second rental it was rescheduled twice ending up also inconvenient and further to drive. on the larger 6x12 trailer it would be nice to have some kind of jack on the trailer in case you have to remove it from your vehicle.

Lawrence S. on

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Great people to work with.

clark j. on

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Douglas H. on

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I would not recommend U-Haul to anyone for anything. U-Haul ‘s failure to provide a truck previously reserved made this rental necessary, causing additional expense and inconvenience. You have a very dissatisfied customer.

Rich H. on

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I could not have had a better experience! The service was excellent, curious and very pleasant to deal with. I will recommend Uhaul and this location to everyone I know.

FLEMING G. on

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The agent was very customer oriented he was very curious, responsive and willing to help. I would give this agent a top rating..

Larry P. on

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The service representatives were knowledgeable and welcoming and the man that assisted with the trailer could not have been more helpful... My best experience ever when renting equipment...

Madeline K. on

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James J. on

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It was fast and easy and the people behind the counter were lovely. It was pretty expensive however. It was over $120.00 for just 5 hours. Will rent from this place again if we ever need to.

Jodi B. on

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I dropped off after hours, but the signage to assist me was fantastic. I had gotten an email from U-Haul saying my rental was received by the location even before I called the next morning.

tyrone s. on

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David T. on

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Brandon M. on

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This place was nice, I just didn't choose it. 2 days before my move they changed it to this place and it was about 30 minutes out of my way.

Tyler P. on

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Super simple drop off process. Made for a painless end to my move!

Gary F. on

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Thanks for good service

Nathan D. on

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Sarah D. on

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After I chose and verified a pick up store, the location was changed three times. We went to pick up the truck on the morning of our move, only to find that store was closed for the day and no one could be reached. We had to reschedule our moving company (luckily they were great!) and had to leave a day late. Upon getting on the road the next day we noticed the driver and passenger side mirrors were loose and we had to stop frequently on the interstate to manually adjust the mirrors, causing our move to take an additional day.

David M. on

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Ronald H. on

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Enrique V. on

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If I want to rent a truck, this is my first option to go, you will make a good business, and I am truly recommending this location.

Ed R. on

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Excellent

Mindaugas S. on

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RODNEY S. on

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I was sent to this location at the last minute when my truck wasn't available at the original location where I made the reservation. It was extremely inconvenient but the Dillon Rd location was very helpful.

John G. on

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DUDLEY B. on

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Patrick C. on

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No pickup problems, trailer looked rough but preformed well.

kim w. on

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David B. on

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BRIAN R. on

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Your agent was very nice and efficient. I have no comment on what could be done to improve the service I received Saturday morning. A great experience always as I have rented at this location on numerous occasions and never had a problem. Kudos

le grand v. on

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richard h. on

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Tina B. on

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The staff at Dillon location are very friendly professional and helpful during a very stressful move. Very appreciative! But when I tried to return in Boynton, no answer from 800#. Left trailer in back at Old Military location. Would like confirmation received!!!

Wayne O. on

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Truck I used was not in the best condition. Very noisy, seal around door let air leak and etc. into cab. Perhaps the truck was old. If I was Going some where far, I wouldn't have not taken that truck.

Mark P. on

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It was perfect Thank you!

Mark B. on

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Terry G. on

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jackie b. on

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Christopher R. on

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The Air Conditioner was broken and had to drive hours in summer heat! We paid for a truck with A/C and want to know what uhaul is planning to do to accommodate this miserable part - otherwise, truck ran well and as described.

John M. on

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ciaran s. on

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A completely different experience than the miserable one I had at U-Haul Moving & Storage of Saint Peters 3990 N Service Rd Saint Peters, MO 63301 Al went out of his way to be helpful. U-Haul should have this guy provide the employee training for their other locations.

david l. on

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very good experience

Belinda Z. on

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sally g. on

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Casey B. on

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Staff was friendly and got me in and out quickly so I could start my move.

Chris S. on

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We were greeted with a genuine smile and a willingness to help! Great experience.

LINDA M. on

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Helen H. on

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Great service, friendly staff and well maintained equipment!

Randy S. on

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No blankets available after we had reserved blankets

Jim C. on

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Mary B. on

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Thank you

lauren d. on

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Nicholas G. on

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Nicholas G. on

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Peter V. on

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Christopher S. on

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Alison M. on

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anne w. on

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JAMES T. on

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Tom H. on

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jim t. on

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Terrence P. on

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Brian B. on

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Cooper B. on

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Jillian H. on

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Brian B. on

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Service is fast and friendly.

hunter b. on

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Very efficient. The pulled the trailer off for you.

Rich M. on

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David M. on

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Edward W. on

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Juan V. on

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Joe S. on

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The site Mgr. Al Wyllie was excelent in explaining the features of the different trucks to rent. He is a asset to the company.

Dee D. on

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Ralph L. on

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eric h. on

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dave b. on

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Enrique V. on

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Excellent experience, the employee was respectful, helpful and with a great attitude towards the clients

Lawrence B. on

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Steven K. on

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debbie j. on

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Eric F. on

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Nothing to comment at this time.

Andrew H. on

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Lee C. on

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DONALD H. on

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Charles A. on

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Great folks to work with. Keep them.

DWIGHT R. on

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I ordered a pick up no pick ups in the area at all so I had to make do with something else I thought this was bad I ordered the Pick upa week in advance not enough pick ups apparently only three in the area not enough

Mark H. on

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Excellent service. I needed to drop off the trailer after hours and the personnel were extremely accommodating. They gave me a pass code to enter the property and marked the location where they wanted the trailer and supplied a support jacket to unhook the trailer. Exellent customer support!

Timothy H. on

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She waited past closing time for me to show up!!! Excellent service.

WILLIAM F. on

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Alexandria M. on

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Stephen S. on

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MARK K. on

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marla m. on

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Peter N. on

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JONATHAN G. on

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Scott B. on

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Convenient HHI location with after-hours drop off. Worked great.

CHARLIE L. on

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Carol J. on

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