Customer Reviews for Direct TV at Dish Net

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Direct TV at Dish Net

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Mark W. on

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Not a physical location, no in person service. Needed to call phone number on reservation to get a key from a lock box and explained I had a reservation for a truck and was to to make a reservation online and then hung up on. Called 1 800 customer service number and the person that answered sounded not concerned with my issue and told me to call the first number again. The first person over the phone was then able to give me the code which was TRUE but spelled it out as TROU and I asked if he meant another word because that didn't spell true and he spelled it out as troe so I said I'll try true and he said that's the code. O would use u haul again but never this location. I wish it would be more obvious online which locations offer in person service

Anamari A. on

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Customer did not leave a comment.

Jill K. on

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The location didn’t even know uhaul services were provided and blew me off. I had to ask a manager for help. The actual kiosk dish network was closed. There is no one to offer assistance. It’s just a lock box by the front entrance of a supermarket. I was contacting by someone who does not speak English and gave me a code to the lock which took 10 minutes to open. Horrible experience and truck was dirty someone left food and snack wrappers in the truck.

Robert C. on

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I had a difficult time picking up the The rental unit from this location. The staff did not seem to recognize the online verification and contracting process, and would not hand in the keys in spite of me showing them the screen that said show them this. This process took nearly 30 minutes to convince them to give me the truck. Returning was a hassle as well