Customer Reviews for District Performance

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of District Performance

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Telsia W. on

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Great experience, fast service!

larry J. on

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Easy, quick process for check-out. Truck was clean and well-maintained. Good price. Nice convenient experience.

gerena N. on

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You are doing well.

Catherine M. on

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I had a billing issue and the owner remedied this in the most professional way I have ever seen Uhaul do so. I appreciate the effort!

Sung Y. on

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Customer did not leave a comment.

Rupinder G. on

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Great customer service

Kelley C. on

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Amar was professional and courteous.

Davis E. on

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EXCELLENT SERVICE

Alicia S. on

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Very friendly staff. Will use again when I need a moving vehicle.

CHARIN T. on

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I took the vehicle at Sterling, Va. These guys charged me 100$ over and when I tried to reach no one is responding. I did go there to find someone but no use. I disputed the transaction as I don’t have an option.

Travis J. on

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Customer did not leave a comment.

Joseph V. on

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Stephen C. on

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The gentleman that helped me was excellent. He is an excellent representative of your company.

Stephan S. on

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The rental truck was not cleaned and it smelled like someone was smoking in the cabin. The odometer did not match what the miles had online. The dolly was not tied down. I paid for couch covers did not receive them. The constant moving of reservations, the wasted time and money spent. Poor communication from the U-Haul phone representative.

Carrie V. on

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Customer did not leave a comment.

Hasan B. on

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The process went smooth and quick. The agent was welcoming, courteous and professional. I will not hesitate recommending you to family and friends. Thank you

Dean M. on

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Amar was awesome! I needed the truck for three days to move my daughter to college. So I rented it for three days, expecting to pay a hefty mileage charge. So I returned the truck, using the night drop, and made note of the mileage. Was gonna be expensive, I estimated. BUT - without me even asking, Amar had changed the rental to a one week rental, which gave me more 'included' miles - and that saved me over $100! Amar didn't have to do that and could've taken the extra money without mentioning the cheaper alternate, so big kudos to him!! When I need to rent another truck, it'll be from District Performance. This type of honesty and customer service is rare nowadays. Thanks Amar!!!

Jennifer P. on

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It would be helpful to provide clear direction to the drop-off area, which is on the opposite side of the building. But otherwise, a great experience. Thanks.

Keily C. on

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Quick and easy pick up and drop off! Very convenient

Frank P. on

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No one was there to greet me when I arrived there to pick up the truck. Also, no one was there to receive me when I return the truck. The final bill that was sent to me via the EMail, the charge was wrong and ended up calling someone to correct the final bill. I am still waiting on the corrected final billing statement!

Jason C. on

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Original pick up was scheduled for Leesburg, VA and transferred to this location the day before pick up. The customer support at this location in Sterling was AMAZING. Extremely friendly and helpful and accommodating. THANK YOU for all your help!

Mary M. on

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Michael H. on

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A great location and person to work with via uhaul.

Mike M. on

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District Performance was open when all other locations were closed. They were a pleasure to do business with.

Denise C. on

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Hard to find location

Ciro Antonio F. on

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I dont know why they are charging me $28 for gas when i put some gas and left it at the same level it was given to me.

Michael R. on

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Excellent experience! Thanks!

Deborah H. on

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Great customer service.

GUILLERMO E. on

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Great service !

Cindy J. on

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The Uhaul agent informed me that a hold would be placed on my charge catd for a 2day rental. I informed him that I only needed the truck for one day. He replied that the drop-off location would process the charge based on the number of days that I rented it. That was not the case. The pick up location in fact charged me for two days rental which I was not aware of until I dropped the truck off the next day at the drop-off site. I filed a complaint with Uhaul and it was referred to the drop-off site regional manager. The Uhaul drop off site regional complaint department manager informed me that the charge for 2 days would remain because that is the number of days that the pick up locale put in my contract rental. The drop off regional supervisor stated that although I had been misinformed by the pick up agent, Uhaul would still charge me for 2-days instead of the 1-day that I actually rented the truck and that I had no other recourse.

Ernest P. on

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Very friendly. He held a new truck for me for my long distance move.

Lisa B. on

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Customer did not leave a comment.