Customer Reviews for DJs Auto Clinic North
(U-Haul Neighborhood Dealer)

273 reviews

905 N Broadway   White Plains, NY 10603
(Shell Gas Station in North White Plains)

(914) 288-9731

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(914) 288-9731

905 N Broadway
White Plains, NY 10603
(Shell Gas Station in North White Plains)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I was returned the truck 3 hours late they was supposed charge me for 2 day but they charge for 3 day no like this place at all

LUISA E. 
Rating:
4.0

5% oil remaining light was on. They need better maintenance. Everything else was great and I would give 5 stars except for this one item. Friendly fast service with no hassles

Oren C. 
Rating:
5.0

Cab of truck smelled like smoke

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

JAMESP M. 
Rating:
1.0

Have more experienced competent people servicing customers And a better organized well run or managed organization

Nicole N. 
Rating:
5.0

Customer did not leave a comment.

AHMEDHATEM YOUSE A. 
Rating:
3.0

Customer did not leave a comment.

James F. 
Rating:
3.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

NEIL F. 
Rating:
5.0

Returning online for key drop off is maddening. Use a live person for drop off and pick up. The New Rochelle NY location has outstanding customer service compared to white plains but both were good. We rented from both within a weeks time because one van moved South and my other daughter got a truck and moved North. My twins would recommend UHaul

KANETO I. 
Rating:
5.0

Friendly people they figure out the best deal you can get. Definitely go to them again.

HOWARDS F. 
Rating:
5.0

Customer did not leave a comment.

KRISTINHUNTER P. 
Rating:
4.0

Only issue was the price of the gas at Shell gas station. I had to return the truck full so naturally I would use the Shell station to fill it . She'll gas is always too expensive. Otherwise, everything went really well with the rental

WILLIAM Z. 
Rating:
4.0

DJ's was great. They were helpful when I explained my main concern with the van. About 30 minutes into my trip, the tire pressure light lit up on the dashboard. I called Uhaul customer service and they were unhelpful, and tried to send me several miles out of the way to a Uhaul center to have them check the light/tires. I ended up taking the van to a gas station and checking the tire pressure myself, and putting air in the rear left tire (it was a little low). Once I filled the tire, the light remained on for the entirety of my trip. This was an added stressor and I was upset I had to deal with this, wondering if I may get a flat at any moment during the already stressful process of moving. DJ's was helpful in that they took my concerns into account, but I will not be renting from Uhaul again.

Jacob L. 
Rating:
5.0

Very nice and friendly staff.

FLORENCE D. 
Rating:
5.0

Customer did not leave a comment.

Maria R. 
Rating:
3.0

Their inventory of rentable materials is not accurate. I had to drive to a different location in order to receive my items. This inconvenience set me back nearly one hour.

Frank G. 
Rating:
5.0

Customer did not leave a comment.

THOMASJOHN W. 
Rating:
5.0

Location customer service was friendly and vehicle was ready and very clean

Sean F. 
Rating:
2.0

When I arrived at the drop off, the gas station was open and the attendant had no idea what I was talking about in regards to the van return. After he made a call, he said "ok leave the keys and the guy will be back later." I did the online drop and gave the key to the attendant as there wasn't a drop box and then just hoped for the best.

Steven B. 
Rating:
5.0

Thank you for everything! Without your help, I could not do what I planned to do yesterday. It was very comforting and pleasurable experience!. Have a blessed day today!

Daniel Dong Eun K. 
Rating:
5.0

Everything was great!

Darlene B. 
Rating:
3.0

Customer did not leave a comment.

keswayne H. 
Rating:
4.0

Very hard to find at night, had to leave truck in a lot behind a gas station. No visible signs

Derrick L. 
Rating:
5.0

It would be nice to get a discount when you only rent for under 3 hours just a suggestion. It was a convenient location and process to rent to pick up a sofa from a store that did not offer shipping.

Kathy V. 
Rating:
5.0

Thanks for making my move a little bit easier!

tARA M. 
Rating:
5.0

Friendly staff, very clean vehicle, and easy pick up and drop off.

Edwatd W. 
Rating:
4.0

Drop off was ok, a little confusing as there is no drop box for the keys, but the attendant at the attached gas station took the keys and was helpful. This was not my preferred drop off location, as my primary drop off could not accept additional equipment. Overall, that was okay.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Antonio W. 
Rating:
5.0

Customer did not leave a comment.

Joonhee K. 
Rating:
5.0

Nothing at all needs to be done. Nice friendly helpful staff, great equipment. Have used this location over about 4 years. Always a great experience.

Ada G. 
Rating:
5.0

Elizabeth was awesome - friendly, professional, and quick!

mike B. 
Rating:
3.0

We made reservations online and UHaul changed the location pickup and drop off with no notifications Very disappointing

Stuart B. 
Rating:
5.0

Customer did not leave a comment.

Annie P. 
Rating:
3.0

Customer did not leave a comment.

Chiara L. 
Rating:
5.0

Customer did not leave a comment.

Kerry T. 
Rating:
5.0

Customer did not leave a comment.

Xiuneng Z. 
Rating:
5.0

Customer did not leave a comment.

Melissa E. 
Rating:
3.0

I was suppose to have a dolly, but there wasn't one. It was taken off the paperwork, but I was still charged for it. I was given a key by the person behind the desk, but wasn't told which truck was the one I had rented. I had to call the 800 number to get the license plate number to know which one and there were over 6 trucks on the lot and I had to get to the backs to check the license plates and all of them was flush on a wall. I also had problems with the app, so instead of driving off the property at 11:30am. I didn't leave until after 12pm. It was smooth sailing after that, but was seriously frustrated in the beginning.

Tonianne P. 
Rating:
1.0

Was charged more then what they said truck returned at 4:00 and they said it was returned next morning they rip you off

james C. 
Rating:
5.0

Customer did not leave a comment.

Santiago B. 
Rating:
4.0

Customer did not leave a comment.

micheak S. 
Rating:
2.0

Very perfunctory minimal service. Staff busy and distracted. No one made eye contact the whole time I was there. I felt like I was annoying them.

J david W. 
Rating:
4.0

Make sure the truck works properly. When we turned the truck off, it would not restart. We had to call the rental site for assistance in getting it to start again. We did not turn the truck off for the rest of the day in fear that it might not start again.

Deborah P. 
Rating:
5.0

Great service and convenient

Laura R. 
Rating:
4.0

all good

Jorge M. 
Rating:
3.0

Customer did not leave a comment.

HUILFREDO R. 
Rating:
5.0

Customer did not leave a comment.

BENFIELD E. 
Rating:
5.0

In online reservation, I had requested a furniture dolly be supplied with the vehicle. We didn't receive a dolly, but we also were not charged for said dolly. That's fine. It was my fault for not checking whether the dolly was in the van before leaving the facility, but please review online requests before checkout

Cameron B. 
Rating:
5.0

Customer did not leave a comment.

KAREN K. 
Rating:
3.0

Customer did not leave a comment.

Dawn D. 
Rating:
3.0

Customer did not leave a comment.

Jerome D. 
Rating:
5.0

Customer did not leave a comment.

andrew M. 
Rating:
5.0

Elizabeth was great. She checked us in efficiently and was extremely helpful and friendly. Everything went perfectly.

JONATHAN R. 
Rating:
5.0

Customer did not leave a comment.

BENFIELD E. 
Rating:
4.0

Customer did not leave a comment.

Mohammed H. 
Rating:
4.0

Customer did not leave a comment.

Anke E. 
Rating:
1.0

Attendant didn't speak much English. Didn't know anything about a trailer return. Tight space, no indicated parking, a dump of old trucks and mechanical equipment. This was closest return point for me - A necessity. Otherwise - AVOID THIS PLACE.

rick K. 
Rating:
1.0

My order was screw up and they charge me TWICE. After I spoke to a customer service rep, they srew up my order again. I would not recommed UHAUL to anyone. If I ever need a moving truck, I would never again use UHAUL. UHAuL should improve costomer service and their online set up

Juan R. 
Rating:
5.0

It was a great experience. No difficulties at all. Very impresssed with everything.

stephen K. 
Rating:
5.0

Customer did not leave a comment.

elaina G. 
Rating:
5.0

Customer did not leave a comment.

Frank G. 
Rating:
5.0

Customer did not leave a comment.

BENFIELD E. 
Rating:
5.0

This worked out well. When I need a van again I will come back. Thank you.

Michael M W. 
Rating:
5.0

I feel that 1,19 a mile, plus adding the gas is alot.

domenick B. 
Rating:
5.0

Customer did not leave a comment.

BENFIELD E. 
Rating:
5.0

Customer did not leave a comment.

BENFIELD E. 
Rating:
5.0

Customer did not leave a comment.

JON V. 
Rating:
4.0

Customer did not leave a comment.

Fatih Y. 
Rating:
3.0

Customer did not leave a comment.

MARILYN J. 
Rating:
3.0

Give exact details on parking for after hours drop off. Leave designated parking spaces with signs! Good idea.

Diane J. 
Rating:
3.0

Customer did not leave a comment.

MaryGrace M. 
Rating:
3.0

There was only one person working at this location and he had to tend to the cash register. He was unable to inspect my truck.

Mark V. 
Rating:
3.0

Customer did not leave a comment.

George N. 
Rating:
5.0

Thanks!!

Hillary K. 
Rating:
4.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
4.0

Customer did not leave a comment.

hillel H. 
Rating:
5.0

Easy pick up and drop off. Staff was very pleasant and helpful. Van was brand new and easy to drive.

Maureen F. 
Rating:
5.0

Customer did not leave a comment.

Tom V. 
Rating:
3.0

Customer did not leave a comment.

igor D. 
Rating:
5.0

Customer did not leave a comment.

BENFIELD E. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
3.0

Customer did not leave a comment.

deborah M. 
Rating:
4.0

Customer did not leave a comment.

WENDY B. 
Rating:
4.0

Customer did not leave a comment.

lesma Z. 
Rating:
3.0

Customer did not leave a comment.

Doris D. 
Rating:
3.0

Customer did not leave a comment.

Nwachalu E. 
Rating:
1.0

The lady can act more polite otherwise it wasn't all that bad I feel like because I parked a certain way, that she called me a "knuckle head"

Rebecca K. 
Rating:
4.0

Customer did not leave a comment.

JAMES F. 
Rating:
3.0

Customer did not leave a comment.

JESSE M M. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY B. 
Rating:
5.0

Customer did not leave a comment.

LUCIANO G. 
Rating:
5.0

it could not have been an easier pick up, drop off, or positive experience. friendly, efficient, professional service.

martina B. 
Rating:
5.0

Customer did not leave a comment.

Porter S. 
Rating:
3.0

This drop off location is part of a gas station, and it is not clear as to where to drop off the trucks, and there is no key drop off box, so I left my key with the gas station cashier (who was very helpful, albeit a little odd that he knew the ins and outs of the Uhaul stuff). Disclaimer: the day I dropped of my rental, the Uhaul office was closed. I called a customer service representative, and she told me it would be closed but that I could drop my key off in the key drop box, but when I got there there was no box to be seen, so I had to ask the gas station cashier for help. It ended up being fine but a little unnerving just leaving my key with someone unrelated to the Uhaul store.

Mathhew B. 
Rating:
5.0

Customer did not leave a comment.

Ruth S. 
Rating:
5.0

Customer did not leave a comment.

LUCIANO G. 
No reviews have been submitted for this location.

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