Laurie was amazing to work with!! Highly recommend renting uhauls from her.
SUZANNE CHESEBRO
Customer Reviews for Domain Management LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Laurie was fast to assist
Debbie MerrimanI love the service here and is I think the best if I need a U-Haul this is always where I will come to get it
Johannes GeeraedtsI had a few issues with the truck. The check engine light came on 10 miles into my trip and never went off. Also, the fuel gage wasn't working properly - when I went to refuel before returning the vehicle, I ended up putting way too much gas in because the gage only showed 3/4 tank full when the pump turned off. 20 minutes later, the gage popped up to full. (I was supposed to return it at 5/8 of a tank).
Kerry SteeleI will never recommend uhaul to ANYONE based off of my encounter with Kaylee, Calee(I do not care how you spell it.)
kris NealI did self return because the location was closed.
Denise HaleCouldn't ask for better service!
Doug CovertGreat customer service, easy location to return equipment.
LAURIE SMITHKeep it up. Your doing great!
Doug CovertGive a window of time for pickup for people who are traveling in and can't give an exact time for picking up the rental. Traffic from long distances plays a large role in when a rental can be picked up.
Evelyn MealyGreat people came in on Sunday . Can't ask for better service.
Robert CottonLaurie was great !!!
CHARLES THOMPSONSuperior service. Don't Change a thing!
Doug CovertOutstanding service!
Kevin KilpatrickWonderful staff and extremely helpful. 100/10 ! Will definitely use again if needed!
Lexi KimbleGreat location and great pricing. Was greeted with a smile and a firm hand shake.
Gene KontzGreat customer experience. Rare in today's business world. The Manager (LorI) really did a fine job in setting our reservation up! I will recommend this site to any person in need of a U-Haul type move! I rate this business a BIG 10! Jack
Jack RosenswieI've rented three times in the last month or so and Laurie does a great job, knows the products and services inside and out and is very customer oriented. I would definitely recommend renting here.
Bradley GreggJust dropped off trailer and never saw any person took pictures in checked in the U-Haul via MobilePhone.
Adam KrugerEverything was excellent!! Lori came in after hours to help me on my way.
Max LinaneGreat service and communication.
Jesse BanksNo to improve. Laurie was great.
GEORGE FETSKOYour dealer is exceptional, she deserves a raise
Richard BurdickLaurie was great! Thank you!
Richard ColosimoPut wheel blocks in trailers
Christine GreeneVery happy with experience from beginning to end.
JOHN KIGHTWay to overpriced to add an extra day, not even considering I returned it the same day just later. Cost as much as the initial rental almost, I will never be doing service with you all again. Not the places fault but the company, the place was fine.
Kyle BooksLaurie made the experience a very positive one! I will be back for my next rental needs.
Karen MosesWas impressed with all the equipment for moving.
Albert MathewsonGreat location to get a truck, trailer, and moving supplies!
Laurie SmithThe owner at this location was very helpful. Very quick transaction.
MICHAELDAVID BOWLEYEverything went smooth. Thank you
DANA HANERExcellent service & great communication!
RICKIE BEANLaurie went above and beyond it was cold and snowing, to help me
GEORGE FAGGASRepresentative was friendly and helpful and came in on their day off to help me get the uhaul done.
JUSTIN WORKSuper friendly and amazing customer service. Laurie was such a nice lady she helped and explained all the paperwork and checked and made sure we were hooked up right and overall she was such a sweet lady.
Ronald MclaughlinWe were treated kindly and Lori was very customer friendly. Would recommend her to friends snd family.
DARLENE DAVISLaurie is super nice and helpful. I really like this location.
RYAN DAYVery good service
Martin DubeckNone needed. Your representative was extremely pleasant, explained everything clearly, very easy to deal with! Definitely will recommend👍🏽
Greg Knowltonvery professional and helpful
Rick KnauerSuper easy to drop off, easy access, and great office communication.
RYAN DAYQuick response, efficient, and person was personable. Nice to have drop off in Smethport.
Thomas MilfordPrompt and cheerful
Thomas MilfordGreat customer service and very nice to deal with.
Paul BattBusiness wasn't open at 10am my scheduled pick up time even though their business hours state they open at 9. When they did arrive, they had to clean the uhaul from the previous user and go around and mark all the damage done by the previous user. It took an hour and half to get going from this location. This wasn't even supposed to be my pickup location. It was an hour away from my desired pick up spot. I booked the truck a week and half in advance and this location was the closest they could get!?!?
Robert MilesLaurie was great and super helpful.
Russel Safranvery accommodating service!
Robert MurphyGreat energy, enthusiasm and assistance. A wonderful experience especially in these times. Thanks for everything!
Orin JamesHad some app problems when checking in. Wouldn't let me take a picture of the odometer and fuel gauge. It was just some kind of glitch and it worked itself out.
Lucas MehmelDropped off on a Sunday so no one was there but the woman 'Lori' I spoke with was very nice!
rick kauaerGreat customer service and staff is very friendly. They keep you informed of any changes needed and are very accommodating. Location is great and easy to find. Would highly recommend their services to anyone moving.
Dorette HatchWe ran into a little issue when exchanging our ball hitch. Lori was so helpful and let use some supplies. She was so nice. Would highly recommend her business.
Jacara ReynoldsTheres nothing you could improve the truck did its job well and the customer service was outstanding! Thank you guys for being there
Marc TherrienGreat customer service! Will rent from this location again.
LAURIE SMITHPlow the driveway/parking lot.
ASHLY COLOSIMOGreat service! They have trucks, trailers, car haulers, dollies, and packing supplies.
Lauirie SmithThe only issue we had was the windshield wipers could have been better. It was raining and they kind of “bounced” across the windshield, not removing all of the rain. Other than that everything was perfect!
Dorothy KightExcellent customer service, flexible on hours to meet and pick up key. Would highly recommend.
Jeremy GiffordVery good went out their way to accommodate
Charlies DanielsGreat costumer service!
Toby FoxLori was excellent> This is the first time I have used this location and will definitely come back. Lori was a pleasure to work with. She can out and helped me to set it up and make sure everything was taken care of properly. I was very appreciative of her efforts and will recommend her and her business to my family and friends.
John KrinerI pulled in and had tons of room to unhook. The lady even came in when they were closed. Very nice to deal with and perfect location. Easy in and easy out.
charles kranich