Ignore the bad reviews from what I can only imagine to be mentally deficient individuals, this was the first time I’ve rented a U-Haul and it was an extremely fast, easy, and hassle-free experience! The truck was clean, full, serviced, and ran exceptionally well. There is no need to interact with anyone at all, the app gives very clear directions and provides examples/example photos for every single step. I loved that it was 24 hour, as I did not have to panic-plan everything around a business’ operating hours. If I wanted to finish up and drop off at 1am, I was free to do so. Yes, the truck drop off spot isn’t explicitly listed- however, even using the smallest amount of common sense should tell you that the drop off spot is where you found the truck when you picked it up. Location services and data connection worked like a charm for me as well with Verizon, depending on your carrier YMMV I suppose. The only real issue I came across (not the fault of this owner, but instead the fault of the last person who rented the truck) was getting the keys out of the lock box. Whoever had the truck before me jammed the keys into the small box in such a way that the door could not be opened at all, it was completely wedged and stuck shut. They also left the combination lock on the open/correct combination, which honestly is very negligent and irresponsible as literally anyone couldve swiped the keys. Bottom line- If you’re a self sufficient human being who prefers to work around their own schedule and doesn’t need intensive hand holding for menial tasks, this is the spot to use!
nathan t
Customer Reviews for Carolina Coin Laundry
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The mobile app was barely functional in this location. Location sharing was difficult.
Fred LWhen we had to return the truck when the place was closed was not desirable. Did not know where to park the truck. The instruction on how to return the vehicle was not as clear as it could be. Like take a picture of the driver side equipment. What is the equipment? I did not like having to check the vehicle in on line with no one there. Always scared that they will try to charge you for something you did not do.
Shirley HPerfect experience
Stephanie C