Customer Reviews for Double J Storage
(U-Haul Neighborhood Dealer)

280 reviews

111 N Sandy Ln Ste C   Chandler, OK 74834
(behind Austin cory state farm insurance)

(405) 258-2570

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am

Services at this Location:

Contact Us

(405) 258-2570

111 N Sandy Ln Ste C
Chandler, OK 74834
(behind Austin cory state farm insurance)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

AARON M. 
Rating:
4.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

This location always goes above and beyond what is expected. I will continue coming back for all my packaging and moving needs!

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

JASPER B. 
Rating:
5.0

Customer did not leave a comment.

tara m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERRIE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN N. 
Rating:
5.0

You won’t anything better than the staff and facility here!

Leslie M.  |  Overall Experience 
Rating:
5.0

Super storage and uhaul location

forever quality M. 
Rating:
5.0

Lovw this storage facility, Tony is always professional and meets you're needs if possible, I definitely recommend this storage facility.

marty r.  |  Overall Experience 
Rating:
5.0

We so appreciate the owner's call and his willingness to co to the pick up location if we had trouble with the 24/7 pick process. He walked me through the process over the phone so that o would know what to expect, it being our first time to rent the 24/7 way. Thank you sir!!

Raymond W. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
3.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Tires were worn on the outside edge. Vehicle is extremely cramped for such a large vehicle. Transmission hump really cuts into leg room. I'm only 5'8" and I was cramped for legroom. That online return procedure doesn't work and is extremely annoying. Even though windows were tightly closed, it was like a wind tunnel.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Rickey C. 
Rating:
5.0

N a

CAROL L. 
Rating:
5.0

Customer did not leave a comment.

Joshua V. 
Rating:
5.0

Great storage and uhaul location.

GEORGE G. 
Rating:
5.0

Customer did not leave a comment.

OSCAR M. 
Rating:
5.0

All was good.

MONTY B. 
Rating:
5.0

Excellent service

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE W. 
Rating:
5.0

Customer did not leave a comment.

Mary C. 
Rating:
5.0

Customer did not leave a comment.

PETER T. 
Rating:
5.0

Customer did not leave a comment.

Jared S. 
Rating:
5.0

Customer did not leave a comment.

Darren L. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

RANDALL S. 
Rating:
5.0

Very courteous and and respectful of somebody's time.

Andrzej S. 
Rating:
5.0

Awesome service. Thanks Toni.

RONALD P. 
Rating:
4.0

Customer did not leave a comment.

keely W. 
Rating:
5.0

Tony was very kind and helpful! it was a Sunday and we had an emergency. I was so thankful we found a reasonable solution.

rachel B. 
Rating:
5.0

Perfect experience! This location is simply the best.

Robert A. 
Rating:
5.0

Very easy process!

CHERI D. 
Rating:
5.0

It was super easy and Tony was amazing!!

Cindy L. 
Rating:
5.0

Customer did not leave a comment.

JOHN J. 
Rating:
5.0

Great uhaul location

Forever Quality M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
4.0

Awesome welcome! We care. Be safe

Gloria G. 
Rating:
5.0

very accommodating experience!

Mary C. 
Rating:
5.0

As always, I have always been happy about all you at U HAUL DO to make the moving experience easy to deal with.

James D. 
Rating:
5.0

Chandler is my favorite U-Haul location. Outstanding customer service, accurate and accommodating. Best way to improve would be to send other locations to Chandler for training!

Robert A. 
Rating:
3.0

Customer did not leave a comment.

Lewis B. 
Rating:
5.0

Great friendly service!! Does it the right way everytime!!

James W. 
Rating:
1.0

Customer did not leave a comment.

Ronald P. 
Rating:
4.0

Customer did not leave a comment.

Carylee E. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

cheryl S. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

THERESE C. 
Rating:
5.0

Excellent service from the person who rented the trailer.

william H. 
Rating:
1.0

I had too call the owner and ask if he was gonna be at the sight on time. 8:07 he rolled in.

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

Jaden S. 
Rating:
5.0

Great staff and location

BRYAN G. 
Rating:
5.0

The manager was helpful and concluded the documentation in a positive way. Very friendly.

Larry K. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Hands down - I received the best service and would recommend them to anyone!!

Marsha B. 
Rating:
5.0

Easiest process ever! Quick & friendly service.

Marsha B. 
Rating:
4.0

All good

forrest E. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Nothing! Been friendly, courteous and professional. Will highly recommend your business!!

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

joseph I. 
Rating:
5.0

Double J is an A-1 business. I would recommend these guys to anyone.

joseph I. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Harry W. 
Rating:
5.0

All Good

Neal B. 
Rating:
5.0

Customer did not leave a comment.

JoAnn K. 
Rating:
4.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Best person to work with

Roderick S. 
Rating:
5.0

Customer did not leave a comment.

Eldon N. 
Rating:
5.0

Customer did not leave a comment.

Brenda G. 
Rating:
5.0

Super friendly guys easy to work with.

MICHAEL M. 
Rating:
5.0

Great people super friendly and welcoming a lot better experience dropping off than it was picking up

Michael M. 
Rating:
5.0

Tony, qt Chandler, Ok, is great. He was so understanding and helpful to work with and we so appreciated it. The heat index was so horrible during our move and we were so thankful for his treatment of us. Thank you, Tony from the Kelly's.

CHARLES K. 
Rating:
5.0

Customer did not leave a comment.

SFC KENNY D. 
Rating:
5.0

The Double J U-Haul rental facility is a great place to rent from, thanks

Mark P. 
Rating:
5.0

Customer did not leave a comment.

TONY J. 
Rating:
3.0

The guy that helped us drop off was fine, he was talking to someone on the phone that was must have been doing the paperwork at another location which was fine. My problem was the extra fee for mileage was not explained and I suspect it was due to the fact that our original drop off location apparently had closed last week, so we had to drive home and then make calls to find another drop off location that was farther away from the original location, do I suspect that it the “mileage” overage “ which was not our fault, but uhall's for not knowing a dealer was no longer in business for them.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Billy G. 
Rating:
5.0

Customer name is Marion , not Maryann. Get customer name right.

Maryann R. 
Rating:
5.0

Customer did not leave a comment.

Lynda F. 
Rating:
5.0

Customer did not leave a comment.

Jessica R. 
Rating:
4.0

Customer did not leave a comment.

Danny H. 
Rating:
1.0

Not a good experience, although it's mostly U-Haul and not this specific location. On 4/13 I booked a 10' truck with 24 pads for a one-way with a pickup in Stillwater, OK on 5/18. On 5/17 I received a call that there were no 10' trucks available in that area and offering a 15' from 1000 W AIRPORT RD, STILLWATER,OK instead. I had to check whether the larger truck would fit the combined space before accepting. Later that day I received another call that the 15' truck had been wrecked and offering another in Chandler, OK - 30 miles away - which I accepted. Then the morning of 5/18 I got a call from the Chandler location saying they had no moving pads. So I had to find pads in Stillwater and one-way rent them separately, then pick up the truck in Chandler. The drive on 5/19 was smooth, but there was an engine warning light illuminated the whole way. Bottom line: a simple rental reservation turned into one headache after another.

William C. 
Rating:
5.0

Customer did not leave a comment.

GREG G. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Leah M. 
Rating:
3.0

This location was listed as being open on Sunday at 8am. When we arrived the sign on the door said closed Sunday. I called uhaul and they attempted to contact the business No answer. A few minutes later a gentleman showed up to get me my uhaul reservation. The final outcome went well. It was the different time open listings between your website and the business door. Glad I did booked it in advance.

bryan C. 
Rating:
5.0

The owner manager is a real fine person

gary a.  |  Overall Experience 
Rating:
5.0

Everything was real good , very pleased

gary A. 
Rating:
5.0

Tony went out of his way to help me take care of extra security due to I live out of state. Ty Tony for your kindness and professional service.

mary r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary C. 
Rating:
4.0

Customer did not leave a comment.

christine S. 
Rating:
3.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

The person running the place is a very nice guy. Made moving in, and out very easy as well . Overall, I would highly recommend this storage facility.

NICK G.  |  Overall Experience 
Rating:
5.0

Have a bigger Uhaul drop off sign.

Crystal H. 
Rating:
5.0

Done business with double j storage before and always had excellent service. Definitely would use them again!!

marty r.  |  Overall Experience 
Rating:
5.0

Great Uhaul location

Forever Quality M. 
Rating:
4.0

Customer did not leave a comment.

Sandra L. 
Rating:
5.0

Customer did not leave a comment.

Nikki H. 
Rating:
5.0

Very accommodating! Tony went above and beyond to help me out. Definitely going to be my go to storage place!

MARCY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SERENNA H. 
Rating:
5.0

Customer did not leave a comment.

Jacob K. 
Rating:
5.0

It was great to have a place for safe storage....

TIM F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Phil I. 
Rating:
5.0

customer service was great at this location

Billy Y. 
No reviews have been submitted for this location.

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