Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service representative was courteous, on point with any request and such a genuine individual, would highly recommend this location for any moving rental equipment and/or moving materials!
daniel r
Rating:
5.0
Customer did not leave a comment.
Colby S
Rating:
5.0
Customer did not leave a comment.
Kandi M
Rating:
5.0
Tony always does great service
Linda D
Rating:
5.0
Customer did not leave a comment.
Dennis C
Rating:
4.0
Customer did not leave a comment.
Kandi M
Rating:
5.0
Customer did not leave a comment.
LISA H
Rating:
5.0
Customer did not leave a comment.
wade p
Rating:
4.0
Customer did not leave a comment.
Jeramy G
Rating:
5.0
Tony is the best!!! His rental transactions are smooth and easy, and he is so pleasant to work with. I've used a lot of UHaul rentals over the years, and he is by far the best!
JOELLA S
Rating:
5.0
Customer did not leave a comment.
Rebecca H
Rating:
5.0
Owner was great very nice place great service thanks
julie w
Rating:
5.0
Excellent service!
Sherry S
Rating:
5.0
Customer did not leave a comment.
Layne L
Rating:
5.0
Customer did not leave a comment.
Zachary H
Rating:
5.0
Customer did not leave a comment.
Sharon S
Rating:
5.0
Customer did not leave a comment.
Sharon S
Rating:
5.0
Customer did not leave a comment.
Sharon S
Rating:
5.0
I was very satisfied. He had the truck ready n warmed up. Very friendly n had me in truck n on my way in no time!
Shonna C
Rating:
5.0
Great uhaul location.
George G
Rating:
4.0
Customer did not leave a comment.
Sharon S
Rating:
5.0
I only dealt with taking the box truck back. But the staff at the Browning Parkway location were top notch.
enrique p
Rating:
5.0
Customer did not leave a comment.
Dylan D
Rating:
5.0
Customer did not leave a comment.
Sharon G
Rating:
4.0
Customer did not leave a comment.
Sharon S
Rating:
5.0
Customer did not leave a comment.
TONY J
Rating:
5.0
Your check in process was extremely difficult this time. It did not want to take and I had to call.
Jannetta A
Rating:
1.0
They took over 300 off my card and kept the 100 dollar deposit costing me a total of 539 dollars. I'm a working g homeless woman trying to make and now they have ensured that I won't get to eat for 2 weeks cause they took everything I had. I don't even ha e a penny left. DO NOT USE THE CHANDLER UHAUL
Julie W
Rating:
5.0
Jarvis always takes care of his customers.
JOSEPH I
Rating:
5.0
Customer did not leave a comment.
steve c
Rating:
5.0
Customer did not leave a comment.
Nev P
Rating:
5.0
Customer did not leave a comment.
Nev P
Rating:
5.0
Customer did not leave a comment.
Brad F
Rating:
4.0
Customer did not leave a comment.
marcy J
Rating:
5.0
Customer did not leave a comment.
Freddie H
Rating:
3.0
Customer did not leave a comment.
Forrest A
Rating:
5.0
The gentleman who we dropped it off to was Great.
Richard D
Rating:
1.0
Need to drop off in mcloud but U-Haul sent me to chandler then charge me for the extra miles
Tommy M
Rating:
5.0
Useed many times easy as can be!
David S
Rating:
5.0
Jason was a tremendous help!
WILLIAM S
Rating:
5.0
Customer did not leave a comment.
JANET K
Rating:
5.0
Double J is always the best and easiest location. Attention to detail and customer service is top notch!
Robert A
Rating:
1.0
Dude is dishonest and misrepresents and uhaul doesn't care. Don't go to the district handling this location bc the area manager doesn't care either. Unless u know exactly how it works, don't rely on any of their word.
Rented pull along for a day, deposit of 120 for 68 dollar rental. Called asked how much for 2 more days. Told twenty sumn per day. Cool. Deposited way more than that. Turned in and told I owed another 100. Didn't have it! Wouldn't have kept it if I knew! The told ok promissory note. I told him I got paid in 2 weeks. Got in car n there's another 30 friggn dollar charge after 7 days for the promissory note. Complained and area manager said oh I'll reduce charges to 50. Wtf ever I can't fix it. She dgaf about bad business.paid yesterday. Uhaul been. Trying my acct all day for another 107. Thank God it's not there bc I don't want anything to do with this dishonest area. NEVER had a prob at uhaul. This is disgusting
Meagan N
Rating:
5.0
Customer did not leave a comment.
David B
Rating:
5.0
Nothing. UHaul clerk was polite and bent over backwards to accommodate me as a customer. Will use the Chandler UHaul again.
JERRY J
Rating:
5.0
Customer did not leave a comment.
Mary C
Rating:
5.0
Customer did not leave a comment.
DAVID L
Rating:
5.0
Customer did not leave a comment.
Bill B
Rating:
5.0
Great customer service. Friendly and helpful.
PATRICK S
Rating:
5.0
Customer did not leave a comment.
Saman A
Rating:
5.0
Tony is the best
forrest e
Rating:
5.0
Customer did not leave a comment.
Khanh T
Rating:
5.0
Customer did not leave a comment.
Stuart T
Rating:
5.0
Customer did not leave a comment.
CHAD L
Rating:
5.0
Everything was great and Mr Jarvis was very kind.
gail w
Rating:
5.0
Customer did not leave a comment.
kayla s
Rating:
5.0
Customer did not leave a comment.
ASHLEY C
Rating:
5.0
Customer did not leave a comment.
Jahaira M
Rating:
2.0
It took over 24 hours before I got my return receipt.
philip n
Rating:
5.0
As easy as can be. Thank you!
David S
Rating:
5.0
One thiusand times better than the lady at the yukon place. Only took him 10nseconds to hook up trailer while it took the lady in yukon 15 minutes to do the same.
steve c
Rating:
5.0
Customer did not leave a comment.
Brenda W
Rating:
5.0
Customer did not leave a comment.
Janice S
Rating:
5.0
Everything was handled with excellent customer service. And very knowledgeable! Best experience I have ever had renting a uhaul!
edna m
Rating:
5.0
Customer did not leave a comment.
Denise M
Rating:
5.0
Customer did not leave a comment.
Hannah G
Rating:
5.0
Quickly welcomed and checked in. Couldn't have asked for a better experience.
Michael S
Rating:
5.0
Customer did not leave a comment.
janice p
Rating:
5.0
Customer did not leave a comment.
Lucas P
Rating:
5.0
We picked up furniture with this UHaul and the people at the pick up even commented on how nice and clean the trailer was.
Jeree M
Rating:
3.0
Customer did not leave a comment.
Troy M
Rating:
5.0
Customer did not leave a comment.
Robert P
Rating:
5.0
Customer did not leave a comment.
Dustin A
Rating:
5.0
Customer did not leave a comment.
Kim S
Rating:
4.0
Customer did not leave a comment.
Tonya M
Rating:
5.0
Tony is always helpful and caring for his customers
marty r
Rating:
5.0
Customer did not leave a comment.
Janet G
Rating:
5.0
Customer did not leave a comment.
CAROL L
Rating:
5.0
This is a great location and they had just what I need to rent. Better inventory and more selection of units to rent then most. Very friendly! I will use this location from now on!
JAMES S
Rating:
5.0
Customer did not leave a comment.
TONY J
Rating:
5.0
Customer did not leave a comment.
Adrian H
Rating:
5.0
Customer did not leave a comment.
Kim S
Rating:
5.0
Customer did not leave a comment.
Sandra C
Rating:
5.0
The owner is super helpful and friendly
forrest e
Rating:
5.0
Customer did not leave a comment.
Sam D
Rating:
5.0
Customer did not leave a comment.
George G
Rating:
5.0
Tony was super helpful getting me all set and ready to move. Great customer service!
kathy n
Rating:
5.0
Due the hidden location there is a need of UHaul sign
Alvaro M
Rating:
5.0
Excellent service and personnel who assisted me with patience and grace.
john w
Rating:
5.0
GreT uhaul location
George G
Rating:
5.0
Customer did not leave a comment.
Anthony J
Rating:
5.0
Customer did not leave a comment.
Anthony J
Rating:
5.0
My reservation was messed up. I had to get a truck immediately. I read reviews for Chandler and they were great. Very helpful and friendly. Other than Corp messing up my reservation my experience could not have been any better
LARRY M
Rating:
5.0
Customer did not leave a comment.
Sandra C
Rating:
4.0
Customer did not leave a comment.
Tacie S
Rating:
3.0
Customer did not leave a comment.
Cody D
Rating:
3.0
Customer did not leave a comment.
Charles T
Rating:
5.0
Customer did not leave a comment.
mike h
Rating:
5.0
Customer did not leave a comment.
mike h
Rating:
5.0
I had no idea it would be so easy and was very convenient and quick! Won’t hesitate to rent again when we have the need.
Will M
Rating:
5.0
Customer did not leave a comment.
Dana B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
david l
|
Overall Experience
Rating:
5.0
The best storage unit we have ever had! Tony is the nicest person and very helpful!
brittnay w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
tara m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHERRIE B
|
Overall Experience
Rating:
5.0
You won’t anything better than the staff and facility here!
Leslie M
|
Overall Experience
Rating:
5.0
Lovw this storage facility, Tony is always professional and meets you're needs if possible, I definitely recommend this storage facility.
marty r
|
Overall Experience
Rating:
5.0
The owner manager is a real fine person
gary a
|
Overall Experience
Rating:
5.0
Tony went out of his way to help me take care of extra security due to I live out of state. Ty Tony for your kindness and professional service.
mary r
|
Overall Experience
Rating:
5.0
The person running the place is a very nice guy. Made moving in, and out very easy as well . Overall, I would highly recommend this storage facility.
NICK G
|
Overall Experience
Rating:
5.0
Done business with double j storage before and always had excellent service. Definitely would use them again!!
marty r
|
Overall Experience
Rating:
5.0
Very accommodating! Tony went above and beyond to help me out. Definitely going to be my go to storage place!
MARCY M
|
Overall Experience
Rating:
5.0
It was great to have a place for safe storage....
TIM F
|
Overall Experience
Rating:
5.0
Very great service.
Privacy R
|
First Impressions
Rating:
3.0
Clean
Privacy R
|
First Impressions
Rating:
3.0
Unit was as expected. But floor level is well above ground level. There is six inch drop from the units to the ground. Self-storage pathways between the units should be paved.