Customer Reviews for Dougs Boats and Outdoor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dougs Boats and Outdoor

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DONALD M. on

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Customer did not leave a comment.

James W. on

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Sergiy L. on

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Tom C. on

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Keaton was the employee that helped me. He was new on the job but was helpful and skilled.

Thomas S. on

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Robert P. on

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Steven C. on

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erin M. on

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The gentleman that helped us was very friendly and helpful. He actually saved us $200 by looking at different dates to rent the 26 ft UHaul we needed. We would definitely go back if we still lived in the area.

Hayden B. on

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No comment other than great job!

KEVIN M. on

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This was a poor experience from the beginning to the end. I spoke to three different persons to size my rental and all gave the same answers or confirmation. When I got to the location they explained that I had the wrong size rental and would have to downsize. As well that was not available at that location. They initially attempted to send me further into the city for the smaller unit even though I requested just the opposite. When I explained that was not an option they then came up with a unit closer. There was many different opinions on how to set up the actual rental contract. When I returned the unit there were very clear notes on file about the return which were disregarded. I was charged extra for which a credit was given. Just a little effort could have avoided the need for a credit. Throughout this process my impression was most of the people had training but not enough to complete the process assuredly. Having to downsize also caused my job to be incomplete. Not a good experience.

Charles W. on

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Put uhaul on the street sign under Doug's boats to indicate where to turn. I missed it the first time

Justas V. on

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reserving a u-haul on line was quick and easy. The vehicle was clean and ready when I got there. I use Doug's boats for marine supplies and fishing licenses as well!

Subhir V. on

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Jacob gave us excellent customer service.

Brianjames F. on

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ALEC R. on

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Very good thank you for the service

LINDSAY T. on

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fast, easy, in and out, no problems!

Gordon C. on

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Staff were exceptional!

matt P. on

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Good job guys and thanks for the grace period of the return!

PETER S. on

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the Uhaul software seem to hinder my agent.

Mary H. on

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Put a UHaul sign out on the main road to make it easier to find the right driveway. Otherwise very nice and helpful folks.

JOSEPH P. on

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Nothing I can think of. The experience was excellent.

Janice R. on

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There was a smell of gasoline in the trailer

Wayne B. on

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Jaime K. on

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Was very pleased that there was a pick up truck available when I needed one in a pinch! Both staff members were professional and courteous upon picking up and returning. Thank you!

PAUL T. on

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salvador C. on

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DARROW S. on

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Peter C. on

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Isaac A. on

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Nothing. This person was extremely friendly and helpful and made the experience end on a high note

Carolyn C. on

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Mark V. on

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Even though it was after hours he still answered the phone and provided helpful information so we could return the trucks. Very friendly staff.

Anthony M. on

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Overall very happy with the rental. Worked out well. Will use again.

Don V. on

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Great friendly service.

Jacque V. on

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This location has been fantastic each time I have used them. Helpful and friendly as well as being willing to go out of their way to assist you.