Customer Reviews for DP's Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DP's Automotive

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Kumoski W. on

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sheila T. on

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JOHN B. on

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Sammy H. on

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Great truck, service. Well pleased.

James P. on

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Nothing wrong with the repair company. Ridiculous that we had to drive 2,5 hours to get truck we ordered over a week prior. If you dont have vehicles available you need to state so at the time of order not day of.

John B. on

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Brian T. on

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Eric Y. on

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April M. on

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jackie J. on

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Bradford R. on

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Thomas L. on

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Cab of truck was very dirty inside with paper packets of coffee sweetener and creamed scattered on floor. Console and cup holders had spilled stickey coffee on them. Several scrapes on exterior had not been marked.

ERNEST K. on

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Great location, will use again.

kenneth S. on

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Glenn K. on

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Maps puts the location about 5 miles away. Owner wasn’t there for pick up.

Ernest K. on

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Very convenient location. Return of equipment was fast and easy.

Leslie H. on

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Jorge B. on

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gretchen G. on

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When I pick truck ac was broken

Myer M. on

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Edwin B. on

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GRICELLE G. on

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All was good.

Arthur M. on

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Easy highway access and no problems unloading.

Cheryl C. on

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Outstanding and helpful staff!!

DENVER I M. on

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dorothy M. on

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very trashy, the man would not check in my vehicle til the next day

Jennifer M. on

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John J. on

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MICHAEL M. on

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Don H. on

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both locations did a great job, however, my original reservation was not honored and created a very poor experience with U-Haul. My pick up location was Tallahassee FL and i receive a text around 6pm the night before the scheduled pick up stating the unit would not be available until after 5pm the day of my move, that was unacceptable!!!!

Herbert M. on

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Sarah A. on

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noel R. on

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Blake L. on

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Dp has great customer service and a family friendly environment at their facilities, couldn't ask for any better!

john B. on

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TYLER C. on

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James A. on

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WILBERT E. on

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Mr. Dawkins went above and beyond for me and my family. He made sure that all equipment we needed was ready and available when we arrived to his location. He did an outstanding job for us. Thanks

John B M. on

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Why did I have to give some of the information again when I did it online? Tag# etc..?

tom M. on

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Angela J. on

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George B. on

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Judy S. on

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Select a pickup closer to renter's home. Lee added extra miles to my use of truck.

DENNIS R. on

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Excellent friendly went the extra mile for me. Great location 5 stars*****

Patsy J. on

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It was a small auto auto garage, and was very near to the town where I moved. Thank you

ED C. on

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This was the best experience ive had with uhaul ever i was in and out in 20 minutes and the uhaul rep went out of his way to help me A+A+A+ i also used this dealer back in july and i would say the same A+A+A+

Dennis S. on

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DOUGLAS F. on

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Hmmm... Possibly a bigger trailer selection, but, Mr. Dawkins took such good care of us... Can't think of anything else !! Great Job !!

melvin J. on

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Truck was dirty inside and out, no w/washer fluid, tank half empty. The agent was trying to help all he could, but, because of the storm, the power was out. Whoever posted the transaction at U-Haul Hq after the trip was completed tried to charge me for over $1000 for mileage. This was corrected after calling customer service, but, no apology or adjustment was made to my account.

Ashley N. on

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I was rerouted to this location from Tallahassee, FL for pickup. This a mechanic shop that rents Uhaul trucks on the side. The owner/mechanic was very sketchy and requested a lot of information that he did not need. Proceed with caution.

ed C. on

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AMY B. on

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Wonderful customer service

Nick A E. on

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Ebony E. on

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charles H. on

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TERRENCE B. on

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Kevin S. on

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Really helpful

Jeffrey B. on

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They were friendly and hooked the trailer up for me

Tab C. on

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TERRENCE B. on

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Very professional and courteous staff, very accommodating.

Ronald G. on

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Darrell C. on

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TONYA H. on

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DENNIS R. on

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LINDA D. on

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This was a great experience being able to rent a u -haul and a trailer to haul my car from Florida to New York. The truck was comfortable and roomy inside the cab. My only complaint is wishing the truck was equipped with cruise control.

CAROLYNN W. on

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The truck was in good shape but, the cab was not cleaned from previous driver, broken glass and peanut shells- over all very happy with all the people we dealt with. Pick up and drop off - corporate people as well- thank you

MARIE R. on

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Can't think of anything. Mr Dawkins very courteous & efficient. Very pleasant experience

DEBORAH D. on

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John H. on

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Waited over a hour for someone to show up cause he was at lunch at 4 in the afternoon when I had a pre scheduled pickup with UHAUL. Stood outside and knocked for a very long time and called multiple times. which after he showed up we had a computer failure which we had to call another location to do the paperwork cause his computer system was so old. All of this made me very late for a pick up of a vehicle with another company a hour away.

KAULA W. on

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Take a picture of the gas meter before leaving the location.

OSCAR G. on

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The gentleman was super friendly, professional and helped me a lot. The best in the area.

LUIS G. on

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arjay A. on

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NEIL G. on

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MARIE R. on

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MARIE R. on

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stephen S. on

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truck scheduled for 9 am p/u he did not show up till 10:45. I had talked to the man the day before to be sure things would go smothly, so much for that effort.. never again.

DOUG H. on

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Doug H. on

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Robert S. on

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SHAUN G. on

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Great customer service! We wished we would have met him way before we moved out of the area. He also has an automotive shop on site.

DOYLE S. on

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Vicie H. on

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Location was supposed to open at 9am, which is also my pickup was scheduled - nobody was even on premises until 9:45 am. This caused me to be behind schedule on moving. Once the owner arrived he was nice enough, but I was aggravated at being an hour behind schedule due to him not being open when he claimed to be. His excuse was that he was buying auto parts for his auto repair shop.

Matthew W. on

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ALTA W. on

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MARK M. on

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Our drop off place was not expecting us and told us "you never know". He also told us that the money of 25.00 posted on the truck if it was clean was what Uhaul paid him not us. So my children are very disappointed. After the moving fiasco they felt they would receive some compensation. One more mess from this company. I would not recommend Uhaul ever again, nor will I use them. If I worked for the company I would find another job. There is no way , a company this disorganized can prosper. It is a mess. From the time we requested until the time we dropped off , nothing but problems in EVERY transaction.

MICHAEL C. on

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Nancy B. on

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The owner of this business was very helpful and very friendly. He took time to explain to me everything I need to know. I will gladly recommend him to friends in the future.Overall a very nice experience.

Julie P. on

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BARABRA J. on

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beth L. on

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Overall great experience!

Larry K. on

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They we're closed when the truck was dropped off

DEANNA B. on

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Darius H. on

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I would have preferred to to have had to wait 30 minutes to pick up the truck. However, the customer service was good.

CHARLES M. on

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ALLOW CUSTOMER TO RETURN TRUCK WHEN THE PLACE IS OPENED WITHOUT CHARGING AN EXTRA DAY RENTAL. IT IS NOT THE CUSTOMERS' FAULT THAT YOUR DROP OFF LOCATION IS NOT OPENED ON SUNDAYS.

Barry C. on

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JEANNETTE R. on

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BILL G. on

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Personnel here were very friendly and helpful, but the lot was very disorganized and full of cars...some junk, some in various states of repair. It appears to be the only U-Haul facility in the immediate area around Madison, FL., so there really isn't any place else unless you want to go all the way to Valdosta, GA.

LEE O. on

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Roderick S. on

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