Very pleased with the service. The owner went out of his way to assist me. I would certainly recommend this location to those in need of U-Haul equipment. I was visiting family in the area and had car trouble. I needed to transport my car home and to my mechanic. The owner did everything he could to help me out. I cannot thank the owner enough for his help. Bob Alexander, Lakeland, FLBob A.
Customer Reviews for DP's Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing on his end, but the company sure could update the web site he has to use.Lewis D.
Customer did not leave a comment.charles S.
Dropped off trailer and noone was there at 3:12pm during the day . Several vehicles parked and uhaul equipment every where brandall M.
Customer did not leave a comment.Shaliza C.
Customer did not leave a comment.ashley O.
Nothing, he was very helpful and able to answer all my questions. A pleasure to deal with.William M.
Customer did not leave a comment.Charles H.
Very good and nice people.John B.
Customer did not leave a comment.Larahendra C.
terminate first 2 pickup location, they represent very poorly.Charles S.
Customer did not leave a comment.Rob G.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.John B.
This man came from his home tent this for us. Excellent customer servicePaul W.
The attitude and helpfulness of some employees. Manager was very nice also the guys outside was very helpful.Shaliza C.
Customer did not leave a comment.Thomas M.
Not a very good location.melvin J.
send them to this location nice service good people.Pedro M.
Customer did not leave a comment.tamara G.
Customer did not leave a comment.richard P.
they overcharge my checking account for extra day and insurance that I did not agree . My contract was for 2 days and all payment was charge from Gainsville store. I even delivered the truck one day before on my contract. I DEMAND the money overcharged to my account IMMEDIATLY!Norma C.
Customer did not leave a comment.Kumoski W.
Customer did not leave a comment.sheila T.
Customer did not leave a comment.JOHN B.
Great truck, service. Well pleased.Sammy H.
Nothing wrong with the repair company. Ridiculous that we had to drive 2,5 hours to get truck we ordered over a week prior. If you dont have vehicles available you need to state so at the time of order not day of.James P.
Customer did not leave a comment.John B.
Customer did not leave a comment.Brian T.
Customer did not leave a comment.Eric Y.
Customer did not leave a comment.April M.
Customer did not leave a comment.jackie J.
Customer did not leave a comment.Bradford R.
Cab of truck was very dirty inside with paper packets of coffee sweetener and creamed scattered on floor. Console and cup holders had spilled stickey coffee on them. Several scrapes on exterior had not been marked.Thomas L.
Great location, will use again.ERNEST K.
Customer did not leave a comment.kenneth S.
Maps puts the location about 5 miles away. Owner wasn't there for pick up.Glenn K.
Very convenient location. Return of equipment was fast and easy.Ernest K.
Customer did not leave a comment.Leslie H.
Customer did not leave a comment.Jorge B.
When I pick truck ac was brokengretchen G.
Customer did not leave a comment.Myer M.
Customer did not leave a comment.Edwin B.
All was good.GRICELLE G.
Easy highway access and no problems unloading.Arthur M.
Outstanding and helpful staff!!Cheryl C.
Customer did not leave a comment.DENVER I M.
very trashy, the man would not check in my vehicle til the next daydorothy M.
Customer did not leave a comment.Jennifer M.
Customer did not leave a comment.John J.
Customer did not leave a comment.MICHAEL M.
both locations did a great job, however, my original reservation was not honored and created a very poor experience with U-Haul. My pick up location was Tallahassee FL and i receive a text around 6pm the night before the scheduled pick up stating the unit would not be available until after 5pm the day of my move, that was unacceptable!!!!Don H.
Customer did not leave a comment.Herbert M.
Customer did not leave a comment.Sarah A.
Customer did not leave a comment.noel R.
Dp has great customer service and a family friendly environment at their facilities, couldn't ask for any better!Blake L.
Customer did not leave a comment.john B.
Customer did not leave a comment.TYLER C.
Customer did not leave a comment.James A.
Mr. Dawkins went above and beyond for me and my family. He made sure that all equipment we needed was ready and available when we arrived to his location. He did an outstanding job for us. ThanksWILBERT E.
Why did I have to give some of the information again when I did it online? Tag# etc..?John B M.
Customer did not leave a comment.tom M.
Customer did not leave a comment.Angela J.
Customer did not leave a comment.George B.
Select a pickup closer to renter's home. Lee added extra miles to my use of truck.Judy S.
Excellent friendly went the extra mile for me. Great location 5 stars*****DENNIS R.
It was a small auto auto garage, and was very near to the town where I moved. Thank youPatsy J.
This was the best experience ive had with uhaul ever i was in and out in 20 minutes and the uhaul rep went out of his way to help me A+A+A+ i also used this dealer back in july and i would say the same A+A+A+ED C.
Customer did not leave a comment.Dennis S.
Hmmm... Possibly a bigger trailer selection, but, Mr. Dawkins took such good care of us... Can't think of anything else !! Great Job !!DOUGLAS F.
Truck was dirty inside and out, no w/washer fluid, tank half empty. The agent was trying to help all he could, but, because of the storm, the power was out. Whoever posted the transaction at U-Haul Hq after the trip was completed tried to charge me for over $1000 for mileage. This was corrected after calling customer service, but, no apology or adjustment was made to my account.melvin J.
I was rerouted to this location from Tallahassee, FL for pickup. This a mechanic shop that rents Uhaul trucks on the side. The owner/mechanic was very sketchy and requested a lot of information that he did not need. Proceed with caution.Ashley N.
Customer did not leave a comment.ed C.
Wonderful customer serviceAMY B.
Customer did not leave a comment.Nick A E.
Customer did not leave a comment.Ebony E.
Customer did not leave a comment.charles H.
Customer did not leave a comment.TERRENCE B.
Really helpfulKevin S.
They were friendly and hooked the trailer up for meJeffrey B.
Customer did not leave a comment.Tab C.
Very professional and courteous staff, very accommodating.TERRENCE B.
Customer did not leave a comment.Ronald G.
Customer did not leave a comment.Darrell C.
Customer did not leave a comment.TONYA H.
Customer did not leave a comment.DENNIS R.
This was a great experience being able to rent a u -haul and a trailer to haul my car from Florida to New York. The truck was comfortable and roomy inside the cab. My only complaint is wishing the truck was equipped with cruise control.LINDA D.
The truck was in good shape but, the cab was not cleaned from previous driver, broken glass and peanut shells- over all very happy with all the people we dealt with. Pick up and drop off - corporate people as well- thank youCAROLYNN W.
Can't think of anything. Mr Dawkins very courteous & efficient. Very pleasant experienceMARIE R.
Customer did not leave a comment.DEBORAH D.
Waited over a hour for someone to show up cause he was at lunch at 4 in the afternoon when I had a pre scheduled pickup with UHAUL. Stood outside and knocked for a very long time and called multiple times. which after he showed up we had a computer failure which we had to call another location to do the paperwork cause his computer system was so old. All of this made me very late for a pick up of a vehicle with another company a hour away.John H.
Take a picture of the gas meter before leaving the location.KAULA W.
The gentleman was super friendly, professional and helped me a lot. The best in the area.OSCAR G.
Customer did not leave a comment.LUIS G.
Customer did not leave a comment.arjay A.
Customer did not leave a comment.NEIL G.
Customer did not leave a comment.MARIE R.
Customer did not leave a comment.MARIE R.
truck scheduled for 9 am p/u he did not show up till 10:45. I had talked to the man the day before to be sure things would go smothly, so much for that effort.. never again.stephen S.