Customer Reviews for DRS Wood Shed
(U-Haul Neighborhood Dealer)

47 reviews

5969 State Hwy 7   Oneonta, NY 13820

(607) 353-6733

Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(607) 353-6733

5969 State Hwy 7
Oneonta, NY 13820

Services at this Location:

Hours

  • Mon-Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Mark W. 
Rating:
3.0

Although rental says $19.99 per day - its actually $79.99 per day. Also - your verification process sucks! My office, phone, email and cell phone all had to be verified - what is that? I am renting a advertised $19.99 van that came to $325 for 3 days - absolutely crazy! Oh and I rented from this facility before.

Jamal Z. 
Rating:
5.0

Great location and friendly employee. Thanks for the help

Chelsea B. 
Rating:
5.0

Pay employee Dan more.

Donna-jo M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS H. 
Rating:
4.0

Make sure the ice is salted or removed from the parking area!

Randi S. 
Rating:
1.0

The gentlemen that work there was not friendly I did not feel like he appreciated my business. I was never given a courtesy call within 24 hours of my rental I showed up there with a ball that was too small and had to go to another U-Haul dealer where I received excellent customer service to purchase one. I would not recommend this site to anybody looking to rent a U-Haul in Oneonta New York

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Bob C. 
Rating:
5.0

Customer did not leave a comment.

Frank D. 
Rating:
4.0

Winter tires for this area, made driving more difficult

Barry S. 
Rating:
1.0

The first one we got broke. God forbid my child was in the truck or the car was on it. I had to push my trip 2 damn days because of this and you bastards refuse to compensate me for it.. I will go on every social media page and let everyone know what a waist of life you fucking people are..

BARBARAANN R. 
Rating:
5.0

Customer did not leave a comment.

Jeff P. 
Rating:
3.0

Customer did not leave a comment.

Sean Z. 
Rating:
4.0

Customer did not leave a comment.

Deborah P. 
Rating:
5.0

Don & Sandy are the best!

GERARDJOSEPH M. 
Rating:
1.0

Masks were not worn. No sanitizer available. No shield to protect customers. No signage asking customers to wear masks. Clerk was coughing and said it was due to COPD. If I could have walked away and rented elsewhere I would have. Unfortunately I was under a time constraint and needed the truck.

Terrence D. 
Rating:
5.0

Prompt, courteous service. Highly recommend this location.

ELIZABETH W. 
Rating:
5.0

Great customer service.

CINDYLEE G. 
Rating:
4.0

I experienced trouble with processing online checkin as with a prior experience. I was unable to accept terms and conditions as check-in and then anticipated drop-off issues but was able to process each with a phone representative. Hopefully online check-in and return will work for future use.

Anna R. 
Rating:
3.0

Customer did not leave a comment.

Pierre B. 
Rating:
5.0

everything was perfect.

WILLIAMP K. 
Rating:
5.0

Thank you

ANDRAS A. 
Rating:
3.0

Customer did not leave a comment.

PETEA J. 
Rating:
4.0

Customer did not leave a comment.

PAMELABEVERLY G. 
Rating:
5.0

Everything was great. No problems.

Larry R. 
Rating:
3.0

I was charged an additional $7 and never told why!

THOMAS J. 
Rating:
5.0

Customer did not leave a comment.

STEPHENA M. 
Rating:
3.0

I was just unhappy that I had to travel so far to pick up the truck.

Mary P. 
Rating:
5.0

Not a thing it was an easy process.👍🏻👍🏻👍🏻👍🏻

RALPH B. 
Rating:
5.0

Customer did not leave a comment.

JIMMYALLEN C. 
Rating:
4.0

Customer did not leave a comment.

GORDONCLAY B. 
Rating:
4.0

O

David M. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND B. 
Rating:
5.0

Dan the associate at this location was very helpful and knowledgeable.

Alberto A. 
Rating:
4.0

All U-Haul franchisees should be required to wear masks when customers on their premises. This was not done at the location where I rented. That's the only reason I did not get an "excellent' rating. Thank you.

DOUGLASSETH G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

H.John A. 
Rating:
5.0

Customer did not leave a comment.

EILEENLYNDA S. 
Rating:
5.0

Customer did not leave a comment.

KOREYJ M. 
Rating:
5.0

Customer did not leave a comment.

STEFANO R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

joel S. 
Rating:
1.0

Customer did not leave a comment.

MICHAEL,C S. 
Rating:
5.0

Very easy rental! Thanks!!

Lyzzette G. 
Rating:
5.0

Customer did not leave a comment.

Wayne S. 
Rating:
4.0

Customer did not leave a comment.

Tina D. 
Rating:
4.0

Customer did not leave a comment.

Joseph B. 
No reviews have been submitted for this location.

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