Customer Reviews for Dubuqueland Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dubuqueland Mini Storage

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Jeff G. on

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Make sure the equipment is maintained so the tires and axle don't fall off.

JULIE M. on

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Julie B. on

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The woman at the front desk was super helpful! We she helped me swap my reservation for something that better suited my needs & was quite nice!

Jeffrey S. on

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Employee was awesome, again doing four things at once, understaffed.

Susan k. on

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Bobbie S. on

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I love renting from this location! Pick up is always quick and easy! They attached the trailer and walked me through the procedure for dropping off the trailer after hours. The staff is always friendly and was very accommodating for changes in my reservation!

deborah E. on

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Great service

Scott C. on

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Address on contract ambiguous- shown as both Dubuque Iowa and in Illinois - wasted 45 minutes driving around since address given shows up in both locations on google maps too

Tameka B. on

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Terry L. on

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Carrie and Barb were great to work with. We did have a problem with loading my car onto the car dolly (damage to front bumper; Will was assisting with directing me onto the ramp, the ramp was not angled right, so when Will directed me to back up, a handle on the ramp caught my bumper and pulled it away from the frame). The folks from RepWest have been good to work with. Carrie and Barb said they never saw anything like this, but helped me with my needs. I ended up not renting the dolly, as it appeared to be a problem to continue to attempt loading my car.)

JESSICA U. on

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Chris W. on

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Kevon F. on

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Jeff B. on

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Employee was very helpful in the drop off. Quick and easy.

william b. on

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Matt B. on

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Sam H. on

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Very professional and informative. Will return next time I need a rental.

James G. on

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Tim B. on

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the air conditioner did not work.

Stacy H. on

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The people are great; friendly and helpful!

Sandra M. on

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Stacy S. on

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Make sure you inform people about mileage limits. I didn't realize I had one and was charged.

Gregory S. on

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Desirae F. on

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DOUG O. on

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GREGORY M. on

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Always enjoy dealing with this Dubuque area U-HAUL location. The other Dubuque location is, at best, poor to deal with.

Steve H. on

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Mike D. on

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Burton E. on

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Bobbie S. on

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Sales rep was super friendly and helpful, giving driving/traffic advice for going to Iowa City. Pick up and drop off of the trailer took minutes and was a breeze. Will use this location for all future uhaul needs!!

Jerry B. on

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Excellent customer service by Carrie!

Philip I. on

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Krystal D. on

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Scott F. on

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Krystal D. on

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Excellent Service. Best U haul Experience

Paul H. on

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rich r. on

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The young lady on duty was very quick to help and I was unhooked and out very fast and easy. She was very helpful!

Gary B. on

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Just keep the good workers there. They were extremely friendly and helpful!

Lindsey P. on

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Jason K. on

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Edward A. on

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Paul D. on

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The staff was very friendly and familiar with their vehicles. It was a pleasant experience. Thank you!

Starr C. on

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Beverly H. on

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Mike M. on

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Steve H. on

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William P. on

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We got 10 ft truck and only surprise was that there was no ramp.

Kathy M. on

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Joseph R. on

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JIM F. on

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great location and the people are very helpful and friendly.

Tom B. on

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Kathy M. on

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pam D. on

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Katelyn T. on

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Debbie F. on

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David K. on

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keali b. on

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The gentlemen back it in for me ! He was great and very nice

Thomas K. on

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Art V. on

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No improvements needed. I will always return to this location, helpful and friendly staff!!!!!! Thank you thank you!!!!!

david l. on

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Rachel R. on

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Make sure rats in other bugs animals are gone they massed up my things the rat

Larry B. on

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Thank you!

Lance N. on

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Andrew H. on

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Norman H. on

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connie k. on

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James H. on

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We dropped off after hours

Margo A. on

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Neil G. on

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Jim F. on

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PAUL F. on

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Penney v. on

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John V. on

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Kim W. on

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Jim K. on

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Nothing, everything was great!! This was the smoothest moving experience I've ever had. Kudos to everyone!

mary k. on

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James H. on

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Nothing. Office staff were friendly and knowledgible.

mat l. on

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Very friendly and knowledgeable staff.

James B. on

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Should ask if anything wrong with truck. For instance, the right mirror would not stay in place.

Brian S. on

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Kalinda S. on

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Robert K. on

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Rachel C. on

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DAn R. on

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Rental agent was very efficient and prepared.

pam h. on

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5 Star service??????????The staff made the process quick and easy!

David N. on

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No place to park the equipment. I asked another customer to open the gate so that I could find a place to park the trailer.

Bob D. on

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Chuck S. on

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Andy G. on

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Kevin K. on

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Great experience no need for changes here