Customer Reviews for Duck In

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Duck In

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Cristen J. on

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Christine J. on

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Sally B. on

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Daniel F. on

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Communicate and update your systems

Shawn C. on

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Daniel F. on

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Very quick and professional

Lee K. on

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Kyle H. on

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truck was dirty and had damage that wasn't recorded. They didn't have the equipment I needed either which made me travel over the milage allotted to obtain. Overall bad experience and I'm not likely to use UHAUL again after this.

steven P. on

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Great customer service and very accommodating. The experience couldn't have gone better and will for sure use this location again and recommend it to friends and family

James G. on

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kenneth M. on

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cristian J. on

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gertrude D. on

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No improvements needed.

hare A. on

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John P. on

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Timothy M. on

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Seth K. on

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Gas station pick up location. Exchange processed from laptop behind a counter of lottery games and tobacco and marijuana accessories. Clerk had poor communication skills. This after not being notified that my pick up location had changed from original location.

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Marc B. on

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Robert Z. on

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The sign is unclear that U-Haul is serviceable there. There is a sign, on the corner, but it is unclear that this is the location. They were very nice, but took a long time to come out from the back to process my paperwork. I will se them again though now that I know the process. I like U-Haul!!

Robert W. on

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We didn't realize that the location that was on the contract was different from Duck In. That location was closed on Sun. and we had to take the ferry from Lewes to Cape May. The gentleman at the counter called the owner who came right over and assisted us. It was such a relief to have someone do that.

sam W. on

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Charles N. on

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Brought my rental back a day early and used less miles I pre-paid for and was told “No Refund”. Why not? Should have kept it longer and drove it around more.

MICHAEL C. on

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ELIZABETH H. on

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roshika W. on

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Jessica B. on

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Our experience was good . Thanks

George R. on

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Jason T. on

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