Jessica is the best at customer service. She would answer our questions promptly about our move. They have the best moving services also. Call her at 2293760607.
Randy H
Customer Reviews for R J Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
IT WAS A HORRIBLE EXPERIENCE. THE TRUCK I ORDER WAS NOT AVAILABLE AND THEY GAVE US THE WRONG TRUCK DOUBLE THE SIZE. AND WE HAD GOT STUCK IN THE ROAD TRYING TO MOVE OUR BELONGINGS. WE HAD TO WAIT HOURS FOR ASSISTANCE. I CALLED AFTER THE WHOLE ORDEAL TO EXPLAIN WHAT HAPPENED AND MAYBE GET EXTENDED TIME ON RETURN SO I CAN FINISH WHAT I NEEDED TO DO AND THE MANAGER REFUSED TO SPEAK WITH ME OR OFFER ANY COURTESY TO EXTEND MY RETURN TIME. I HAVE BEEN A CUSTOMER WITH UHUAL BUT I WILL NO LONGER.
Sherelle FNothing
Bladimir SIt didn't have a Dolly and it also didn't have a ramp
Shynikki DManagement team went above the call of duty to provide excellent service. They actually showed up prior to their normal business hours to provide me access to the vehicle. From start to finish the entire experience was top notch.All u-haul locations could learn from this amazing staff. I'll definitely be back and will certainly recommend them to people I know. Very satisfied...
DAVID BThe service was great. The atmostphere was friendiny and helpful. Some people leave early, some stick around for the waves!
Amy GTHE WORST SERVICE, UHAUL and this location needs serious work!! Between the uhaul at this location having outdated locks taking us an hour to open and RUSTY, the truck having ANTS AND DUST all over the place, and them not having the equipment we requested, it was awful!! but the service uhaul provides was upmost annoying and a pain in the butt. we were dropped from multiple calls and they did not communicate the information they said as far as charges. it's okay though, i will not be using this service again and i'll make sure to communicate that!
Tianna R