Customer Reviews for Dukes Recovery & Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dukes Recovery & Towing

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

james w. on

Rating:

Customer did not leave a comment.

Daniel H. on

Rating:

These 2 were AMAZING! UHaul changed our pick up location 2 X in the day before the move and she called us to follow up. EXCELLENT SERVICE!

ryesheed k. on

Rating:

Customer did not leave a comment.

George T C. on

Rating:

Customer did not leave a comment.

Michelle h. on

Rating:

I was supposed to pick up our truck at 8 AM and it was supposed to have an appliance dolly inside it. There was no dolly in the truck so we had to wait until 930 when the manager or owner finally showed up. The owner had a dog with him and when I went in to get the dolly etc. the dog went to the bathroom right at my feet. The dog did not pee he did number two right there. After we loaded our truck we had a 3 Hour Dr. to Columbia South Carolina that took us 5 1/2 hours because the truck kept jerking and shaking horribly.

larry p. on

Rating:

Customer did not leave a comment.

Parrish S. on

Rating:

Customer did not leave a comment.

Robert D. on

Rating:

Customer did not leave a comment.

Judith M. on

Rating:

Customer did not leave a comment.

Dwayne B. on

Rating:

Customer did not leave a comment.

Joe D. on

Rating:

keep up good work

Ernest T. on

Rating:

Assigned truck would not start. After several calls by attendant to someone who knew what to do I was assigned another truck which leaked water and damaged some of my goods.

Dan L. on

Rating:

Customer did not leave a comment.

Elizabeth M. on

Rating:

The man who helped me was overall helpful and friendly. However, I was very annoyed that I had to take the trailer myself to a auto shop to have the lights fixed.

Kimberly J. on

Rating:

SHE WAS GREAT AND HELPED US OUT. OFFICE WORKED VERY FAST AND ACCURATE

Michael R. on

Rating:

Great customer service. Very helpful guy!

Jonathan U. on

Rating:

Stopped in after hours, they were very helpful over the phone.

Wallace E. on

Rating:

No one was there for 2 days. We were concerned just to put keys in a bin and leave.

Donald H. on

Rating:

Guy was rude when I called the number just to state that I had returned the equipment.

Bruce E. on

Rating:

Awesome

Sean T. on

Rating:

Pleasant/quick/easy/convenient pickup and drop off.

GREGORY L. on

Rating:

Customer did not leave a comment.

Matthew O. on

Rating:

Customer did not leave a comment.

Bradley P. on

Rating:

The brake light kept coming on and had to shut the truck off to get the beep to stop.It was reported by another user as well.

Matt S. on

Rating:

Experience was great, they contacted me several times to check on my needs and the stayed 30 minutes past closing to help me get the trailer that day! Angela was great to deal with! Trailer towed 800 miles perfectly, No issues at all.

SHAWN G. on

Rating:

I had professional servers,and courteous person. Vary pleased and will refer that uhaul site.

. on

Rating:

Customer did not leave a comment.

jim g. on

Rating:

The owner was very pleasant and helpful.

Kenneth P. on

Rating:

Best experience with uhaul, the location where I picked up they were awesome the lady had the best personality and customer service. Would send everyone here.

John A. on

Rating:

Customer did not leave a comment.

Adam S. on

Rating:

Customer did not leave a comment.

Elsie L. on

Rating:

Customer did not leave a comment.

Michael M. on

Rating:

The owners husband was there that day and didn’t know what he was doing. The computer was acting up. I was there almost 1 1/2 hours to pick up a truck. The husband had to follow me to put fuel in truck.

Presnell Auto Tr P. on

Rating:

Dark location at night. Weeds were over up to my knees.

steve m. on

Rating:

Customer did not leave a comment.

amy j. on

Rating:

Customer did not leave a comment.

Brian H. on

Rating:

Customer did not leave a comment.

Brian L. on

Rating:

What can you do to improve this when you give somebody a location make sure the location can take the equipment and not have me drive around for an hour and a half trying to find somewhere to drop the trailer off its how you can improve this this was one of the worst things I've ever went through and to be honest with you I don't think I would ever use U-Haul again

Kathy H. on

Rating:

Customer did not leave a comment.

stephanie G. on

Rating:

Nothing at all. Experience was quick, easy, and affordable!

Mark M. on

Rating:

Customer did not leave a comment.

Kevin L. on

Rating:

Were closed when i got there but used nightdrop box

Sean S. on

Rating:

The people at Dukes were helpful and friendly. The only negative was that the tow hitch was rusted through and I should not have towed anything on it before having it replaced. This led to problems later on.