Customer Reviews for Duranso Transfer Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Duranso Transfer Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Auston S. on

Rating:

Customer did not leave a comment.

rebecca r. on

Rating:

The location does not answer the phone for their location and not able to communicate with them.

RICK L. on

Rating:

Customer did not leave a comment.

Dustin H. on

Rating:

Customer did not leave a comment.

Eric S. on

Rating:

I decided to do the online pick-up of my U-Haul. After filling out all the necessary information I had to wait 40 minutes for an agent to authorize the information. I ended up calling support to get them to move it forward. This was at 9:30am Saturday morning so not an odd time. Other than that the truck worked well.

Mark V. on

Rating:

Great location, very friendly.

Marko C. on

Rating:

Customer did not leave a comment.

Jessica H. on

Rating:

Ordered a 10' truck and got a 20' truck! TOO BIG! Wish I was told that before I picked it up- or I would have found another location with a 10' truck. After reviewing the reverse side of the slip- it said the pick up location was to have shown me how to latch the back door, use the pull out ramp, adjust mirrors,etc. NONE of that was shown to me. Muddled my way thru on my own.

Aaron P. on

Rating:

Looks like a dump and they overcharge you for the being under on fuel just a little bit.

Gary W. on

Rating:

Same as pick up location!!

HOWARD L. on

Rating:

Excellent, easy to get to, friendly neighborhood location.

Daniel M. on

Rating:

Customer did not leave a comment.

MICHAEL H. on

Rating:

Ban all 26 ft rentals from the road. Traveling at speeds more than 60mph caused the truck to shake very violently which has caused me quite some back discomfort. I was forced to drive 55mph on a 70 mph highway. Also from a safety standpoint with the speed limit being 70 mph in wisconsin, most people drive around 80+. I will never recommend a 26ft for anyone traveling on a highway. Great customer service but my back is hurting severely and the trips were very unsafe.

Robert K. on

Rating:

Customer did not leave a comment.

Megan F. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Customer did not leave a comment.

Steve F. on

Rating:

Closed so I can’t really review

Cole S. on

Rating:

I reserved a 20ft truck 2 weeks before I was to move; they called me a day before and told me that they didn’t have the truck I needed in my area and the closest was an hour away, they offered a free upgrade (which is nice!) but the closest bigger truck was an hour away.. we work full time jobs and all locations were closed by the time we would be able to get to the trucks. After talking for an hour, I settled for a 15ft truck but I had to talk a half day at work to go and pick it up because the location was closed the day I needed it and was closing the same day early.. I was so irritated..

Aaron W. on

Rating:

Customer did not leave a comment.

Kane W. on

Rating:

Customer did not leave a comment.

Larry A. on

Rating:

Customer did not leave a comment.

BILL H. on

Rating:

Prompt and friendly service here. I'll be back!!!

Eric S. on

Rating:

Customer did not leave a comment.

Steve C. on

Rating:

Customer did not leave a comment.

tim k. on

Rating:

Customer did not leave a comment.

Cameron B. on

Rating:

Customer did not leave a comment.

Kurt G. on

Rating:

The had a coolant leak, but was able to make it to my location. Made a mess on new driveway at our new home.

Jeffrey S. on

Rating:

Customer did not leave a comment.

Matthew J. on

Rating:

No one was at the drop-off site, and the instructions for leaving the trailer were not clear. I was able to get help by calling back to the Eau Claire pick-up location, but this could have been better streamlined.