I have used U-Haul periodically for more than 30 years and this time was the best customer service experience I’ve ever had from the company. At the pickup location a lady named Jasmine was professional, thorough, and detail oriented in explaining options for service along with costs. In Center, Texas she represented U-Haul very positively. Service was seamless with absolutely no surprises.
mike e
Customer Reviews for ETA Repair and Maintenance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The whole experience was perfect !!!
Ricky WGreat place to drop off very friendly and very pleasant to work with.
Isaac HDon't change nothing
Anthony WHave a dolly available.
Colleen DThis is my second time using them and they are very helpful, very pleasant and always a pleasure to deal with. Highly recommended.
Scott SJasmine was very professional. Quick and easy rental.
Nicholas SThey lady ( Jasmine ) running this location was very professional and made the rental very easy and fast. Great experience working with her.
Mark OJasmine was outstanding. She made sure that the process went smoothly and l took great care of us.
Scott SThe drop off was awesome, very helpful and very respectful and professional. It was so easy to drop off the trailer. And got my receipt when in 5 minutes after I dropped the trailer off.
Isaac Hgive her a raise
ethan gNo improvements needed
William DEasy Peezy
larisa hNo issues, was easy and quick
Duane GI very seldom EVER leave a review but this is one of those times where a positive review is warranted. I rented a trailer from ETA. The process was quick and easy. What made the experience great was Jasmine - she was extremely helpful and she went out of her way to help. Since my rental, I have recommended ETA to two other people and I highly recommend ETA to you.
Roy HMy server Jasmine was really grear. She is the best service person ever. Thanks for having a well trained person on your staff!
DAVID AI was extremely excited about Center Texas having U-Haul again after years. I can't really think of anything to recommend for better service since I received excellent service from Jasmine at ETA repair and service in Center Texas.
Latonya RThis location was awesome the equipment was wonderful and everything worked properly. The customer service was wonderful and very professional. 10 of 10 for everything will definitely recommend this location and use again.
Kevin SEverything went great!! Very friendly and helpful
Jacque C