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Soledad R
Customer Reviews for EZ Smokes+
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service as always.
Melvin SReduce the rental rate.
Jasmat MBobby,was very helpful and professional, very friendly person.i would recommend to every body to go in that location if you need a uhaul or moving stuff.
Lin aHeadlights need to be brighter.
DAVID ONone
Narasri CGIVE ME A DISCOUNT
Jasmat MBest uhaul vendor in Las Vegas!! I won’t go anywhere else. Great service always!!! By far the best experience I’ve ever had w uhaul!
MEGAN EEverything went smoothly and was in and out in no time!
Morris HCustomer service was good 👍 and my truck was nice 👌
celeste MGreat customer service.
murali cMy experience with U-Haul has been excellent management is very helpful and was pleasant and polite. Very in tuned with customers needs. I appreciate everything he did for me as an elder woman my experience was the greatest very pleasant experience. I will do it again when I do my next move, thank you U-Haul
Susan LKeep same management..😊
KINDRA LGreat customer service. Very helpful. They do their best to please the client. Would come back and recommend others.
Jirair BAmazing service
Rene DLove this place which is why I'm a repeat customer since 2017
BLAKE IUHaul showed the drop facility open 24/7 so even though it was 30 minutes away from my destination, I accepted it. When I arrived at my destination, I received a notice that I needed to contact "EZ Smokes" to coordinate my dropoff. I called, played phone roulette for about 3 minutes and sat on hold for another 5 minutes, then hung up. I responded to the text that I was dropping off the trailer and made the 30 minute trip. Upon arrival, the office was locked up tight, but there were people dropping a trailer in their lot so I went over and they said they were told to leave their trailer so I did the same, took pictures and sent them to UHaul. The next day I received verification of dropoff so everything worked out.
Timothy DI love this location! It's close to home and the gentleman that operates this location is friendly and helpful. Highly recommended.
Chayse HDoesn’t have anybody to help. He is trying to run his store and the U-Haul
Larry KPerfect service and location. I needed a truck for a couple hours. Walked in and out in 3 min. Had a truck for a couple hours to load a couple pieces of furniture. Everything done online and super fast. I will definitely use this location if needed in the future. Thank you !
James SThe owner of easy smokes always friendly. And obliging
Jasmat MThis place is great, clerk was professional and proficient. 1 person operation he ran his business well, being as busy as it was, end of month. Thanks
Milton KGreat customer service. Would definitely rent from this location again.
David SThe best
ANTONIN TPick-Up location was Absolutely perfect. I rented a 15 foot uhaul truck and it was clean as expected, however due to the cleanliness of the inside driving (sitting) area, I selected NO. I literally had to clean and sanitize it myself. Considering that men Usually rent and drive uhaul trucks, the inside condition probably wouldn't matter. But, I am a woman and in my opinion, it mattered. Other than that, everything was Top Tier. 😀
Dedra AService was great fast and easy simple instructions
CYNTHIA KLOCATION WAS FINE.
Yvonne JBobby was very professional, process was fast and smooth not to mention how cute he looks. 5 out 5. Would recommend this location to anyone I know.
golchin mWhat a fantastic wonderful experience! I unexpectedly needed a temporary spot to store stuff that I had hauled up from Vegas and renting a one-way truck made it possible to secure this $140 unit completely free for one month, at no additional cost whatsoever (it even came w a free lock! :) The premises was very clean w multiple easily maneuverable dollies available for use w access to the unit up til 10p. Easy to access using code, nice wide automatic sliding door and hardly any ither ppl when I'd go so I could easily load a couple dollies to move in faster. Altho it was an upstairs unit indoors and the one flight of steps were very short and manageable w all of my boxes incl a few heavy items. I wish I could've brought my stuff stored in Vegas up to this unit, alas, it's all got to come back w me. I was able to complete my move out after hrs using the app, which made the whole process super convenient... it didn't cost me a single dime and now I've got a free lock to use on my other storage unit back in Vegas. The only time I ever spoke to staff was to find the bathroom (which is in the main office) and when another employee showed me how to flip the switch on the sliding door to keep it open since I was doing so much back n forth, but they were very nice and super helpful.
Laticia BVery good customer service
KELLY LFast, easy, friendly customer. There was no problems at all.
Jermanee DBarrack was great thank you so much
nicole mBobby the owner great to deal with new his stuff and made the rental so easy. Drove truck across county and returned it without incident.
harry sVery pleased to rent from this place. Owner is very friendly great service, no problem with the truck and very affordable, we will rent again from this location soon,,,
Felix IGreat service!!!
Greg ACheck engine light was on, and tries were low
David HSigan así tratando muy bien al cliente
pedro sThis is my go to place twice a year for the past 3 years! Always had he best service!!!
Kevin FMuch better experience on the drop off. Employee was very helpful and listened to my concerns regarding the pick up location.
Donald DQuick and easy
Vecellio MOutstanding
MOSTAFA LI have many specific requests and change orders which are always accommodated with no hassle. Bobby very well understands customer satisfaction and wish I had a place for him in my company..
Larry TThank you!
TAMARA CGreat place to rent a truck
John PNothing at all! Customer service is excellent. Rent every year and its always been good!
Nathan C