Move in process easy and quick. Clean, new and felt secure.Joshua J. | Overall Experience
Customer Reviews for Eagle Guard Self Storage-Anderson
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Horrible the gate was often stuck in open position for days at a time, the lockers leaked allowing water in front door. I asked twice for the name of the insurance company you provided and staff never provided info. They did send maintenance guy out to verify, and he agreed, said I had a valid claim if there was any damage.JOHN V. | Overall Experience
This was a horrible experience! We rented and paid for a unit and when we arrived with our load the unit they assigned us to was rented to someone else. The first employee we spoke to was very rude. They tried to assign us to another unit that was filthy with roaches and spiders. Then the last option was driving through a dirty creek of muddy water on back side. Needless to say we ask for a refund and had to find another location the next day. Do not rent from this place.Amanda V. | Overall Experience
When we arrived to move out, our unit was damp and all of our boxes were wet on the bottom and smelled like mildew. I have photos if you’d like to see them.CINDY N. | Overall Experience
I had difficulty with the call center being able to process my request and called several times to try and cancel by the 10-day notice deadline, but people were very friendly. I was VERY happy to see a cart there this time.RAQUEL J. | Overall Experience
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