Customer Reviews for East Hill Mailbox & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Hill Mailbox & Storage

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Dakota V. on

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The guy helping me was a hoot. His incredibly professional demeanor helped me make a rental I could be satisfied with. His knowledge of the product was vast and only outshined by his friendly customer service. I will tell tales of this day for many generations to come.

Rene C. on

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Nice service

brenda D. on

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Very helpful!!!

Reda L. on

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Customer did not leave a comment.

Constantin C. on

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Put a bigger poster with U-Haul name, it took me a while to see it.

Jay A. on

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Great customer service

Gregory W. on

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Customer did not leave a comment.

Todd S. on

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Vehicle not clean inside cab or cargo area. Found shoe inside. Concrete debris inside.

Christopher B. on

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The information provided by email from uhaul was not consistent with how the store operated. There is no 24/7 capability at the store, yet uhaul said it had converted my order.

Tosi A. on

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Jared if im not mistaken is his name, his customer service was on point and just how he made sure we were taken cared of etc. He is absolutely the BEST i've dealt with and answered whatever questions i had, i already rented uhaul twice and will continuously do in the future when needed. Thank You.

Rebecca B. on

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the staff was great, polite and very helpful. The location is a little difficult to get the trucks out of.

Dharmendra C. on

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Great customer service with no hassle

MICHAEL B. on

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Customer did not leave a comment.

Khalil U. on

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Very nice & easy process

Thomas H. on

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I did not like the after hrs return. I don't have much data on my phone. Uhaul.com/share was really bad. I had to Sign in that required several tries before actually getting option to return a vehicle , getting a password, watching a youtube video and sending pictures was just too complicated and used all my remaining data. I have an old phone and this took me over 60 minutes to return truck. I'm wondering what I would have done with my prior phone that did not have a camera?

Debbie W. on

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Customer did not leave a comment.

Patrick W. on

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At least the person here only charged me $ 3, for the cleaning fee, which I explained, should not have happened, since the truck was not clean in the back when I picked it up, but I brought it back cleaner than I found it. And with more gas in it than to start with also.

Anthony J. on

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Customer did not leave a comment.

Resham G. on

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It was just a drop off overnight so didn't get to interact with the staff at all.

Alan D. on

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Jarod was very helpful and accommodating. Thanks.

Michelle G. on

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No improvements needed - just keep doing what you're doing! So helpful and good at what you do!

Laura D. on

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Van smelled like someone had been smoking in it.

Kevin K. on

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Efficient check in. Van performed very well. I would like to see the mileage per mile amount reduced though. 19.95 a day is fair but 59 cents/mile is high in my opinion. I know this is a corporate directive that I would like to see Uhaul consider lowering.

Mostafa M. on

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I was charged for 2 missing blankets. I am a hundred percent sure that I returned all of them since I had not removed them from the truck at any moment. What a shame!

CYNTHIA B. on

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Easy and reliable

CYNTHIA B. on

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Easy peasie

Patricia H. on

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Customer did not leave a comment.

Norm I. on

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Customer did not leave a comment.

JONATHAN P. on

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The facility is solid, but Jared is the standout. He's very conscientious and helpful.

APURVA I. on

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Customer did not leave a comment.

Keith M. on

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Jason T. on

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I had to pay a $100 deposit due to paying cash. I dropped off my uhaul and I gave them my debit card to credit it back. I contacted your customer service team and was told it will take five business days to post to my account. This is ridiculous... I was never told this when I made the deposit.

Terra S. on

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My experience with Easthill Mailbox & Storage was amazing! Everything went as smoothly as I hoped it would. Fast &friendly service, fair prices with great amenities for movers & great indoor units!

Freeman P. on

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All around bad experience. Wouldn’t recommend this particular location when renting a uhaul. Unprofessional staff as well as poorly maintained trucks. I hope your moving experience is better than mine.

KATHRINE N. on

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Thanks for all you do!