Customer Reviews for East Main Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Main Mini Storage

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Katrisha M.
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The U-haul building needs a fence so when the customers drop off the item they're renting it doesn't get stolen or a stranger picks it up and continues to use that rental and that customer gets charged for it when they turned it in.

Fanlisa A.
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2 times I ask for help with this company and the treatment of the lady and the young woman who work in Logansport U-Haul are excellent people and they look for a way to help you

Tamara E.
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not much

JON C.
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WILLIAM C.
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Brian R.
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Shawna P.
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EVERETT R.
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David R.
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John H.
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The trailer and it's use were very good. Very nice experience.

Donna W.
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Bret S.
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Check your local uhaul dealer for available rentals before ordering online. You may not have to drive 25 miles to get a truck when your local dealer is less than a mile away.

Lisa W.
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Anthony S.
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Zachary F.
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Matthew K.
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Jeffrey P.
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JOHN F.
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they were not open on the weekend, but the UHAUL agent put in the computer a statement it was being dropped off and the person at the drop off actually checked it back in on his day off, awesome.

Robert D.
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Made it simple. Pleasant people

Matthew W.
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Customer did not leave a comment.

KAREN H.
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My experience with them was great. If they treat all customers like they did me then they don't need to improve anything. The ones that waited on me were not the manager or owner, whichever he is.

derek V.
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Brandon B.
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Adam K.
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The app was a joke it was the only thing that really upset me and got under my skin bc it kept losing network service when I was trying to check in my U-Haul. I just got back from moving plants and furniture for my house and it took 30-45 minutes just to check the darn thing back in because I had to restart the check in process over and over bc the app would disconnect from its network!! I got there around 9:30-9:45 to return the U-Haul and literally live down the road not even a minute from the U-Haul and I didn't get home till 10:30 bc of the app.

jeffery M.
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I dropped off the truck after hours and did not interact with any employees or see inside the business, They did notify me next day by email and everything checked out ok! Overall I was very happy with my U-Haul experience the truck seemed newer and really made the long drive so much easier!

Timothy T.
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Mark S.
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Shannon A.
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The drive was long but the truck was perfect. It did a lot better on gas than we expected and was very pleased by that. Thank you

Terri T.
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Perfect no complaints

Jodi S.
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Tony K.
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Mary L.
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The personnel were very helpful: helped me with the scanning of my DL and Credit card and completing the rental agreement online. When I went by for assistance or had any questions, they were very kind and took as much time as needed to explain the process of picking up the truck to returning it.

Vickie M.
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Jeffrey S.
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kenneth T.
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Gregg W.
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The U Haul website was clunky and unresponsive, error messages while trying to do the self check in, system was down while trying to check in at Memmer, not theirs but yours.

Randy E.
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Friendly and Helpful, This is a great place to get a U-Haul

Andrew H.
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We had an excellent experience with Uhaul overall! I felt like there weren't any unpleasant surprises, everything was up front and the rates were reasonable. The only frustration we had was the after-hours online drop-off system, which the paperwork told us to do, but which afterwards felt largely unnecessary--just a simple checklist of obvious drop off steps, which really boiled down to "park the van, grab your stuff, and put the key in the drop box." I love how easy it was, but did I really need an extra online drop off process to tell me that!?

Nahum A.
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Customer did not leave a comment.

Michael Z.
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Everything was great!!!

john T.
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This was our first time using Uhaul & it was easy to make reservation, pick up, easy to operate & clean, easy to return - Great experience!! Thank you so much!!!

Lisa B.
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Customer did not leave a comment.

Steve L.
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Great people to work with!!!

michael C.
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He is a liar he said we didn't put gas in it we drove 48.4 mile put 17.75 gas back in it sweep it out he said we didn't called me lazy a liar we have a truck rented for Feb 29 and I am trying to fine a different way to do it don't want to deal with him I was told after I got a storage unit what he was and was told I should never return it without him there that he would pull this he took 44.22 out of my card I would stop payment buy I know he would lock our storage and charge us a late fee I would NEVER tell anyone to RENT from Him for anything I have used u haul before never be treated or talked to like he did me I will bad mouth him to everybody he is a crook There was six of us and the truck was clean out even the grandma attic No I am not happy would I use U haul again Not if I can get something else one bad egg did it I am not a liar I have a bigger person to answer to Sliver Lake was great and I would deal with them but not Logansport I well tell the people not to rent there were I am taking over as manager when they moved in or out

Frank P.
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Terrance F.
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Jessica D.
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Vickie M.
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Carol K.
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Christina K.
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kimberly B.
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Very Helpful with helping us pick what type of U-Haul would be best for our moving needs. It worked out perfectly!!

Michelle V.
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greg J.
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victor G.
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Randy E.
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Jill M.
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Horrible customer service. Truck started breaking down and had to be returned early. A month later I got charged an addition $190. Would never consider renting from again and will advise others of same.

Michael R.
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Also very helpful and courteous personnel. No surprises at equipment drop-off.

Michael R.
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Also quite helpful personnel. No surprises at drop-off.

DAVID B.
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Your gas gauge registered less than full upon leaving. once the gauge leveled it showed between full and the first mark.

Linda A.
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Customer service was excellent. Had no problems at all. Helped all the way around. Made it very easy

Carol W.
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Joe B.
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Mark B.
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Selena W.
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Damon B.
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Ian J.
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The light in the bed of the truck did not work. It would be nicer if the trucks were rented with a full tank of gas, rather than having estimate how much gas to put into the tank.

Franka C.
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Customer did not leave a comment.

Regina M.
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Linda B.
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james G.
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michael N.
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Rob N.
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John L.
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Rich W.
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Staff was very helpful and had exactly what I needed with very short notice.

Laura V.
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Nothing great service and friendly staff

James D.
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unattended drop off

Dave B.
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well run...very helpful staff

Stacy F.
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Customer did not leave a comment.

darrel W.
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Shakawa T.
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Carrie W.
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this place was awesome. this is the second time i used them.i would recommend them to anyone

melissa J.
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The truck ran very rough and poorly. The man in Logansport was unfriendly and just downright rude

Tim B.
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Customer did not leave a comment.

GARY JOHN K.
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Barry P.
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I wanted a car carrier for an M.G. Midget,but that location didnt have one narrow enough.

Rose S.
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Customer did not leave a comment.

William R.
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Wonderful friendly staff excellent on finding you the greatest prices for your move. Where available with trucks on last minute arrangements. Easy to find location. Will definitely recommend this location to family and friends.

RICHARD A.
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In and out very fast.

Terri B.
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I spent way way more then 19.99 to make an in town move! Why in the world was it so expensive!?!?

Carol R.
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Customer did not leave a comment.

William S.
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Carol R.
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Kerry M.
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I needed a ramp sucked that it didnt

Carol R.
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No improvements. Everything was perfect. The staff were very pleasant, kind and helpful.

Barry P.
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Nothing, everyone is helpful and explain how items work.

Patricia L.
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Customer did not leave a comment.

Michael Z.
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Jim W.
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Kerian M.
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Fran R.
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No reviews have been submitted for this location.

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