Customer Reviews for Eatontown Exxon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Eatontown Exxon

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Lisa R.
Rating:

I appreciate your company

Frank L.
Rating:

The truck was dirty it took more than the average amount of time to get the app to work the key was missing for one truck I had the key to the ladies that was their truck it was just an overall confusion the gas attendant was not able to assist

Donato A.
Rating:

All went well. Easy pick up and drop up using the mobile app.

Jessica S.
Rating:

Customer did not leave a comment.

Chris F.
Rating:

Customer did not leave a comment.

Joseph D.
Rating:

The pickup time was 9 but the keys weren't ready until about 9:45. The field manager that came out said he'd give me a hundred miles in credit, which never happened so I was charged $30 in mile overage. I understand times are tough given the current events, but this whole experience has been one of if not the worst customer experience I've ever had.

Joseph C.
Rating:

The app would not let me log in to my reservation and I had to wait an hour for an area manager to come, clean out the van, and check the vehicle to make sure it was good to go. None of the supplies I had ordered for my move were in the van and the area manager did not have any extras in his truck. An overall frustrating experience.

Rick K.
Rating:

Customer did not leave a comment.

Nicholas B.
Rating:

This was the worst experience renting U Haul or anything in my life. When I arrived at location I had to just about redo my entire online order to get to a security number to pull key out of box and same on the return. Would never recommend this location to anyone

No reviews have been submitted for this location.

Back
To Top