Customer Reviews for E.com Lodge

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of E.com Lodge

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michael P. on

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Customer did not leave a comment.

Heath H. on

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Location was remote, unsafe, and untended. Truck cab was not thoroughly cleaned on pickup. I'm not responsible for cleaning previous renters' mess.

Shense C. on

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Taiwan D. on

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Thomas H. on

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Shady, seedy hotel. The owner (whom i had to wait on to get my trailer because he "doesnt trust anyone else to do the paperwork correctly) was over an hour late for my reservation. (res at 10, he wouldnt show up till 11). because of this, i had to drive in the pouring down rain. if he would have been on time like he was supposed to be, i would have missed the rain. VERY bad business practice to let an ALREADY PAID UP CUSTOMER sit and wait for you because you want to show up whenever the hell you feel like.

Steve M. on

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No comments

LEE M. on

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Customer did not leave a comment.

Kiauna T. on

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Owner was nice & very friendly. I experienced no issues at all.

CHRISTOPHER C. on

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None

Phillip J. on

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I live in Pearl MS and recently reserved a truck online. When I got to the store the order was not in the system and they did not have the truck. They sent us to another location with the promise of a truck being available but again we were not compensated for the other truck and were given a much smaller truck. The customer service rep was rude and unhuman!!! the people at the locations tried, I think but I live in a small very racist town so I could easily have been experiencing some of their racism or the like no telling(for instance, I get there and see a white couple leaving in the exact truck I had reserved and the fact that there was a truck on the lot that met the requirements of my order but I was still sent to another store). Even taking a photo to reserve the rental made me wonder at the way it was handled no less. Anyways it was my go to place and now I feel jaded

Eliot S. on

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It's a gas station with a couple of trucks. Opens at 10. They were late. Attendant was helpful but also had to deal with gas station customers.

Lakeisha M. on

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Matt C. on

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Make sure all employees are trained to rent/return Uhaul equipment.

RAY J. on

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Glenn R. on

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The gentleman at the issuing site was very helpful and friendly

lachelle G. on

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Michael G. on

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TONY T. on

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Don;t go! This is a convienent store and only 1 person was working. Guy was nice,but really bad area and no help. It took me over 2.5 hours to get this trailer picked up. I went by Pearl store to make arrangements for pick up 2 days in advance and I was told would be available at the Pearl Store, arrived, and sent to Ellis store and then had to go to the Elton store. Pearl store people were a joke, Ellis folks tried hard to help.

natasha B. on

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Customer did not leave a comment.