First off, no one at this location was practicing social distancing. And I had a VERY difficult time with the app and checking out. I tried asking at the location for some assistance and no one could help (clerk at the register wasn't even wearing a mask). I tried calling and was on hold for over 20 minutes! I tried using your instant messaging from my phone, the person on the other end was NOT helpful. They told me to keep trying on my phone. I was finally able to get my code for the lock box after about an hour of my being nervous at this location with everything that was going on. NOT A GOOD EXPERIENCE AT ALL.JESSICA L.
Customer Reviews for Ecuamat LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was a homeless man inside the truck. Since there were only two trucks (the other being too small), and we were on a tight schedule, we had to get the man out and use the truck.Matthew N.
Customer did not leave a comment.oslaydi F.
Customer did not leave a comment.Francisco P.
Every thing was excellentMORAIMA G.
Customer did not leave a comment.Charles V.
Customer did not leave a comment.SERGIO H.
Guy was very nice . Even helped me parked the truck by stopping the local trafficJohnathan A.
Customer did not leave a comment.Alvaro C.
Customer did not leave a comment.Raquel P.
They still my moneyMisy F.
Very helpfulmaritza T.
Needs to be better customer service and better maintain vehicle. My truck had a hole in the roof and all my stuff got wet.Andre R.
Customer did not leave a comment.Hugo V.
Customer did not leave a comment.OSCAR C.
clean up the place!!!!GEARLDINE B.
Customer did not leave a comment.GERALD B.
Customer did not leave a comment.Anita B.
Service was excellent. I plan to use this location again in the near future.Ernie B.
Customer did not leave a comment.KARRIEANN M.
Customer did not leave a comment.Matthew J.
The whole bed of the truck was covered in sand. I had to sweep the truck out before I could use it. Not very good for the price I had to pay for this rental.WILLIAM L.