Person was late opening by over 20 mins. No explanation was given as to there only being 1/4of a tank of gas. Most places are full when you pick up. I did not receive instructions till too late to follow upone return of the van. Receipt came over a week later. Will not use U Haul again. Not impressed!Pamela F.
Customer Reviews for Eddies Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The hours online state 11-7. I set my drop off time for 6:30, but when I arrived it was closed and locked up. No one was there. Because I hadn't scheduled an after hours drop off, I was not provided with the lockbox code and was unable to leave the key. I had to return the next day to do so at a great inconvenience.Jonathan S.
Customer did not leave a comment.Jennifer H.
Customer did not leave a comment.Cameron S.
Customer did not leave a comment.Sandeepkumar K.
The car was neat and clean. All the buttons were functioning.Lemar Jalal A.
Customer did not leave a comment.Johnny H.
Your customer service is very slow when assistance is needed with the app.Anthony K.
The owner was incredibly helpful with guiding me on renting this u-haul. If I ever have to rent one again, 100% will be going back to this location.Elayna B.
So easy!Lisa B.
Customer did not leave a comment.Stephen B.
I was charged a 35 dollar gas surcharge when the gas was not full when I picked it up.Malcolm R.
I would recommend the people working there are very friendly.frank B.
Customer did not leave a comment.SIROUS B.
Customer did not leave a comment.TERRANCE T.
Excellent experienceSean V.
Customer did not leave a comment.guadlupe A.
Nearly triple the cost that it had originally told me. $20 for a â€œrental rateâ€ that was never previously mentioned.Ryan G.
Customer did not leave a comment.Aleksandr F.
Customer did not leave a comment.Hai L.
Customer did not leave a comment.John W.
Nobody was there when we got there.ALFRED B.
Eddie's was very easy to access picking up and dropping off the vehicle. Check out was extremely easy and expedient. Staff was very friend and professional. Clear instructions were provided on returning the vehicle after hours. I would definitely use Eddie's again, as well as recommend them to friends and family.Barbara B M.
Customer did not leave a comment.Pharoah B.
I was quoted $71 and I was told to bring the truck back to the location I picked it up and I did that and I did it in the same day and I was charged almost $300 I want my money back that is not fairBrian E.
Customer did not leave a comment.eva A.