This location is very nice. The owner is super friendly and the building is clean and the equipment is clean and well maintained. I will use this location again for sure.
Vince R
Customer Reviews for Elkhorn Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I couldn’t have had a better experience!
Mark BWe use U-haul occasionally, this location was the best we experienced.
Brian SNo issues, this was a great rental experience.
Ryan KThe staff were phenomenally kind! It was a fast process! I definitely would recommend Uhaul rentals from this location!!
Lindsy BGreat staff. Always helpful. Thanks!!
Scott RJust great people and service
TYRONE CNice people to rent from easy, quick and the truck was super clean inside even though it had like 97000 miles on it. Awesome experience. We will rent here again.
Peder HNothing to suggest on improvement - staff was excellent! Welcoming, friendly, understanding, and great! I look forward to coming back and renting from here again!
SETH PVery friendly people
Marty BThe accommodation and customer service from John was superb. This is the only U-Haul place I'll use. 😀
Kristal TNothing, this business was fantastic
Scott BEmployees were helpful and friendly. Great service!
BLAKE SThis is not a reflection on this location, but the UHaul app needs work...I had difficulty checking out the vehicle after hours.
James EFriendly staff. Clean, reliable vehicle.
Robert GThis location was the absolute best UHaul experience I've had. I'd highly recommend them as they were courteous, helpful, and speedy. The drop-off process was fast and even got a handshake thanking me for the business. You just don't get that kind of service nowadays. Great job!
Cory BWindshield Wiper fluid was empty.
kirk jJohn and Renee were the best help I've ever had with a UHaul experience. Excellent location... Thank you.
Brad BThis team has got it right. Friendly and helpful.
Jim RGreat service by John and team.
Jim RCleanest trucks! friendliest service!! Thank you for the help!
Chris LKeep up the good work!
Tom RFabulous staff and experience A+
Dan LNice friendly place that cares
Steve Bnone
terry ePulled in and he came and told me whete to pull up and he was there to unhook it. In and out in a minute.
Jason BI rent large Uhaul trucks from this location often and they always do an excellent job of helping me get exactly what I need in a timely manner. I would recommend this Uhaul dealer to anyone looking to rent a truck!
Matthew BVery easy to work with, flexible and understanding!
Charles BNothing can be improved.
Bo EI returned my one-way U-Haul rental to the Elkhorn, Nebraska location, where my return was processed very quickly. My receipt was emailed to me. The staff at this location are very helpful and professional. I would recommend this location for those needing to rent a truck.
KATHLEEN OYou guys are awesome, but the vehicle should have a camera when we move it backwards. Also back lights of the vehicle should automatically be turned on. I drove the vehicle with back lights turned off without knowing it.
ALYSSON OExcellent management and employees!!
JOHNNIE TGreat Place, highly recommend!
Ted MFantastic! I honestly couldn’t believe how clean and well-kept the truck was. Easy reservation, pickup and drop off. If you need a truck or trailer in the Omaha/Elkhorn area, this is the place to get it.
Charles KEverything was handled very smoothly. We would definitely use this service and location again.
Brian KNothing - it went smooth and simple.
Bradley SThe U-Haul app does not work. Uploaded my picture and it just kept spinning. Then had to go to website and it finally worked. Very frustrating and time consuming.
Michael SThey have the best and friendliest customer service I've ever seen
James KI wish I got the gentleman's name that helped me but he was great. The equipment worked better than I could ever imagine. Pickup and drop off process took no time At all. I will definitely be back.
Travis WGreat experience!
Keely TGreat shop
Lisa TThis location always has very helpful staff members.
Patrick LIf I ever rent a uhaul again in the Omaha area again, no doubt id go here 1St. Owner and employee are extremely efficient! Rent from this location, fast and easy to get a trailer hooked up and drop off. 5 stars.
KANDACE CVery friendly people and very helpful. They really helped me out when I need help. Thank you
PATTY LGreat service! Pick up & delivery was quick & easy! Conveniently located. Will definitely use again!
Mark GMobile pickup was atrociously slow. Data does not reach at this location and causes document and image uploads to be slow if it even uploads at all. The app does not work well at all under poor connection. Needed to call support for both pickup and dropoff to have them manually step through the process on their side.
Mitchell Hthey did a wonderful job, very helpful and truly a pleasure deal with, not only did they help getting the trailer hooked up but they took the time to ensure that the ball lock was on securely, and even made sure all the lights worked. before I left. I look forward to doing more business with them.
Jeremiah SBest uhaul experience so far! The gentleman was the best!
DEREK UExcellent customer service, they’re equipment is always ready to go and clean!
Tom RStaff was friendly and helpful. The car trailer worked really well. I’ll use this location again.
Andrew DGreat service, very easy to work with.
SUSAN D